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MCE Insurance Reviews

4.0 Rating 5,344 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,344 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Just wanted to renew my insurance, but it took over an hour to sort out. Initial phone calls were breaking up, and required repeated calls. Operative difficult to understand, and time on hold waiting to be transferred to the sales department was over an hour. All it needed is a tick box on the reminder email to confirm whether renewal of the policy was required or not. Not impressed at all!!
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Posted 4 years ago
I tried 3 times to get confirmation on what was being covered. The representatives didn’t understand what I was asking. So I tried the “Live Chat” Michelle came into the chat but didn’t respond at all. I tried ringing again 4 times and whilst on hold for 20 mins each time. I then tried later and managed to speak to a chap. He wasn’t prepared to answer my (simple question) we have to go through the whole process again. He seemed that he would not move from the script. I was totally unimpressed with the service.
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Posted 4 years ago
Easy process and best price.
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Posted 4 years ago
So easy to setup my insurance for new motorbike. Only took 15 minutes and I was covered enabling me to take away my brand new bike. Good price.
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Posted 4 years ago
Easy to set up and right orice
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Posted 4 years ago
Cheap, and good reliable
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Posted 4 years ago
After have problems trying to complete the online form and details with another motorcycle insurance company. I found quite simple and refreshing to have received insurance through your website and on line service. Thanks Tom.
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Posted 4 years ago
first phone call to renew my quote 58 minutes no answer second call 26 minutes no answer renewed ins on comparison website
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Posted 4 years ago
I'm very happy with my present and previous experiences and dealings with mce
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Posted 4 years ago
Easy process and best price. Thanks for everything.
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Posted 4 years ago
I did everything online with no problems. Thanks
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Posted 4 years ago
Everything about the policy was in order and once I was through to a operator it took minutes to complete, only draw back was that I was put on hold waiting for nearly 50 minutes 😒
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Posted 4 years ago
On hold for over 25 minutes to be told I need to do it online and then got cut off
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Posted 4 years ago
Took ages to answer but was very polite but I have to say he spoke very quickly. Great service thanks
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Posted 4 years ago
Great help with my renewal everything was quick any easy
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Posted 4 years ago
you took 27 minutes to answer your phone .
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Posted 4 years ago
Easy process and the best quote I got thank you
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Posted 4 years ago
Good service and competitive insurance quotes, together with valuable additions built in to policies.
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Posted 4 years ago
Very sensible renewal quote. made the whole transaction simple
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Posted 4 years ago
Easy to use website but would be good to talk to someone as well.
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,344 reviews