MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,353 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When taking out insurance the quote was £308. 00 there was a charge for monthly payments that totalled nearly £400.00 with an interest rate of 78% apr. I find this most disturbing when it’s not mentioned until you get the contract up to 48 hours later and not mentioned in the initial conversation. Please make it clear with other customers and this may be deemed as misrepresentation and taken up with the financial ombudsman.. please give all information and don’t mislead your customers. In light of this I will remain for the outstanding year and hope to see a significant reduction when the newing next year.. regards Ian Trafford MBE McPara Paramedic”

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Posted 7 years ago

“It was cheap and nice and easy to do”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“No more conversations with this insurance company. Completely ignorants to easting costumes.”

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Posted 7 years ago

“After very bad ignorant girl on other side, 😭😞😢🙁 I left mce.”

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Posted 7 years ago

“Cus they insured my car fast an easy with out sticking me on hold for half a year”

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Posted 7 years ago

“Working in Insurance I should have known better. Went with MCE for a bike policy in 2016, had a non-fault accident causing serious injury on 6th June, it's now Jan 18 and it's still going on. I understand these things take time and I'm not back to full fitness but the solicitors they appointed (Fletchers) are dreadful (to call them incompetent would be kind). The solicitors all work part-time so you never speak to the same person twice. Letters arrive 2-3 weeks after they are dated. Medical care is always 10+ miles away from home. The medical expert says a 'serious and severe' injury and Fletchers send me a letter saying it's minor, I'm not even sure what planet they are on, I'm still having treatment and it will be 3 years since the accident in June! Every time anything happens I have to chase them, every couple of weeks until they do something. I had a medical exam in March last year, the 'expert' had his car broken into in June and my hand written exam notes were in there, 3 MONTHS after the exam. Data control isn't their strong-point either. All-in-all the worst experience I've ever had.”

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Posted 7 years ago

“Best company and very polite”

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Posted 7 years ago

“Happy with customer service verry helpful and patience to listen to customer”

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Posted 7 years ago

“Ronni was great, sent me what I need quickly and resolved my issue . Thank you.”

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Posted 7 years ago

“Great service, the person dealing with me was fantastic and was very patient, thank you”

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Posted 7 years ago

“Thanks so so much to Paul C That sorted out my sons insurance on his KTM RC 125 bike Full comp Excellent service , excellent knowledge Good price with loads of extras thrown in First time riders, are really up against it But with good advice And how to avoid theft on the bike My cousin recommended you guys With both his sons that also ride I was so impressed as someone (as a father) that knew nothing about motorcycles Or insurance Thanks again MCE WILL RECOMMEND YOU IN THE FUTURE REGARDS GARY M🏍👍”

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Posted 7 years ago

“Sailesh was so helpful and honest, no hidden fee’s and thou roughly explained everything to me.”

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Posted 7 years ago

“Rang up to purchase an online quote for insurance and ended up paying 400 pound less”

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Posted 7 years ago

“Very helpfull, explained everything perfectly and clearly, 10/10 top guy”

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Posted 7 years ago

“mce are a disgrace you try and claim for a bike that was stolen they make you feel like you are the criminal they are not very understanding and then when you have made a claim they except your renewal and then you pay the first instalment over the phone then they ring 2 days later to ask you more questions and say we can not insure you and want to charge me the deposit for cancelation but I never cancelled it they cancelled it I am in my 60s and never been refused anything never been in trouble and now I have this because my bike was stolen they talk to you like you don't matter and no one cares disgusting the way they treat people they might be cheap until you try and make a claim be warned”

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Posted 7 years ago

“Good customer service fast acting and insured straight away. only took around 15 minutes”

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Posted 7 years ago

“Friendly manner, practical and clear”

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Posted 7 years ago

“Cheers Ronnie, very professional and helpful”

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Posted 7 years ago

“Great customer service. Cheaper to insure than any other company with my convictions declared.”

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Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,353 reviews