MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“phoned the 0844 3386888 which was on my renew documents only found out today on my phone bill it the call cost me £19.38 and yet person at the call centre never mentioned about calling this line”

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Posted 8 years ago

“Never had a problem with MCE. Free addons are attractive”

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Posted 8 years ago

“Got pulled over by police for no insurance mce put wrong reg on policy very embarrassing!!”

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Posted 8 years ago

“a great quote and easy to insure online”

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Posted 8 years ago

“If you've taken out a policy on a provisional licence and you pass your full test during the year. Don't bother notifying them. You'll get stung to the tune of £100 + if you do. Not happy at all >:(”

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Posted 8 years ago

“Service was quick and easy what more is required.”

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Posted 8 years ago

“Be prepare to wait 2 hours in the phone if you want to speak with one of the adviser!”

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Posted 8 years ago

“quick and easy to understand”

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Posted 8 years ago

“I can't understand why you can't give a 0 rating? from the day I took my policy out I still never received my documents, even after numerous phone calls. Tbh the old saying you get what ya pay for is right. I've had 2 claims with this insurance the first one took over a year to pay out, after being passed from pillar to post. The 2nd one is still on going, which I'm being penalised for their taking money off me because I didn't have full service history wtf? I'm not going to name any names but if people have dealt with this certain person they will know who I mean when I say this, they pass the book, they come up with alsorts of lies, they tell you their gonna put you on hold while they ring someone else. But I spoke to someone else who said I'll call you back in 5 minutes when I've rang the other team. What a load of bull. Stay away from these corrupt ?!@&?!&@. If I do eventually got another bike I won't be using these again!!”

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Posted 8 years ago

“I've been with MCE for a number of years now. I haven't had to use any of my "policies" though, but the price is right for what benefits come as standard.”

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Posted 8 years ago

“still waiting for them to email my documents after 3 weeks and countless phone calls to chase them up.”

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Posted 8 years ago

“very long telephone queue and 30 mins answering questions for a renewal on a duel bike policy only to come back with a price increase of £110 on last year, went on their web site and got a quote £75 cheaper i rang them back to ask why only to be told the person who gave me the original quote will ring back in 5-10 mins. 3 hours later no response i rang and queued again had to go through the whole process again magically they got the same price as i did still £40 dearer than last year , not the best customer service”

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Posted 8 years ago

“Having been on the phone for several hours (half of which was on hold) I still don't have the insurance cover I require nor can I access my documents online. Very poor customer service and refusal to return my money when I couldn't get the insurance I needed.”

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Posted 8 years ago

“Price reasonable , policy excess little of putting .”

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Posted 8 years ago

“rip off dont do it the added extras are a con £100 excess on crash helmet n leathers need reciepts for everything i lost my bike they offered me peanuts they dont contact you 6 weeks now still on going rubbish”

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Posted 8 years ago

“Great Value”

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Posted 8 years ago

“I`ve done it through comparemarket.com but still took 1 h to do my insurance....”

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Posted 8 years ago

“Easy to access policy information on line, and the inclusive additional benefits”

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Posted 8 years ago

“Still not received my documents or proof of my insurance even after chasing it up yesterday not happy with your service thinking of cancelling & going elsewhere”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews