Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are first time buyers and the price is great!!! If the price is this good next year we will definitely use again simple and easy no hassle!”

Helpful Report

Posted 5 years ago

“straight forward to sort easy to complete . good price for product. would recommend”

Helpful Report

Posted 5 years ago

“Quick and simple to arrange, a lot cheaper than my renewal price too! Very happy”

Helpful Report

Posted 5 years ago

“Seems good atm, definitely a good price. Hopefully won't have to claim”

Helpful Report

Posted 5 years ago

“Very easy to find the policy we were looking for and detail on adding options too. Very impressed.”

Helpful Report

Posted 5 years ago

“Excellent value and application process.”

Helpful Report

Posted 5 years ago

“Simple easy and quick application price with extras, worth having. included for no extra cost unlike all the other quotes. Excellent value for money. Thank you.”

Helpful Report

Posted 5 years ago

“Male was extremely clear and concise. He was friendly and was very helpful. It was quick with no winded terms and conditions but these were explained. Correspondence following the call was quick and all documents within. From this experience, I would definitely recommend to family and friends. Thank you 😊”

Helpful Report

Posted 5 years ago

“Very easy to use. They were very clear about the policy and what was included”

Helpful Report

Posted 5 years ago

“Easy to set up. Good value for money.”

Helpful Report

Posted 5 years ago

“Very good price and the process quick and simple.”

Helpful Report

Posted 5 years ago

“Site easy to use. Competitive price quoted for home and contents insurance. Real proof will be in the service given during the lifetime of the policy”

Helpful Report

Posted 5 years ago

“Didn't like the instructions for avoiding Marketing updates. I clicked on it, then it sent an email, then I got a response with another set of instructions.”

Helpful Report

Posted 5 years ago

Good Afternoon Thank you for your email. When you choose to opt out of receiving marketing communications, an email is sent containing a link. You are then asked to input your contact information on a form. Once you have completed this form, our marketing team will ensure that your details are removed from our marketing database within 30 days. After this time, you will not receive any marketing communication from us. However, I am sorry to hear that you were not happy with the process and I will pass your feedback on to the relevant department. If you wish to discuss things further or if there is anything else I can help you with, please contact me directly. I am available via phone or you can email me at ask@policyexpert.co.uk and mark for my attention. Thanks, Nisha

Posted 5 years ago

“The man called Lewis was brill.talked me through everything with him..”

Helpful Report

Posted 5 years ago

“I would have liked to change one of the values but couldn't get to the right place to change it. Site not all that easy to navigate.”

Helpful Report

Posted 5 years ago

“Really easy to apply, clear information throughout and overall super quick to go through all of the questions. Happy with service and will look to use again for the next year.”

Helpful Report

Posted 5 years ago

“Kerry was extremely helpful giving clear information in a friendly manner.”

Helpful Report

Posted 5 years ago

“Very helpful when I had a problem, Good value for money”

Helpful Report

Posted 5 years ago

“We’ve been with Policy Expert for 3 years now and never been let down. They have always been very helpful and informative, keeping us up to date with our renewals and a lot more. Definitely would recommend to a friend.”