Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable price”

Helpful Report

Posted 5 years ago

Good Evening Thank you for taking the time to leave us a review. It's great to hear that you're happy with the premium of your policy. However, I can see that you have only rated us with 3 stars. Please note that we do welcome all feedback ranging from the process of setting up/renewing a policy via our channels to the quality of our online services and communications. If you do have any feedback about your experience, or if there is anything else I can assist you with, please contact me directly. I am available via all the channels displayed on our website. Thanks, Nisha

Posted 5 years ago

“Really pleased with while service .lovely man David went through policy with me and by going with policy expert I saved £58.”

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Posted 5 years ago

“Cheap price but not the cheapest. A good balance of cheap pricing and strong product”

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Posted 5 years ago

“Friendly people to deal with. Explanation of the policy was clear. No pressure to buy a policy.”

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Posted 5 years ago

“Having failed to get a good deal from my current provider I searched GoCompare. Policy Expert came out tops. I failed to follow their website to achieve a deal. I switched to a telephone call and received excellent service and an excellent deal. My current provider has now offered a price match. Too late. Should have provided a service and price match with Policy Expert from the start.”

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Posted 5 years ago

“Great cover and a great price . I now have a car , and 2 homes insured with Policy expert”

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Posted 5 years ago

“Very easy to Insure with them.”

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Posted 5 years ago

“Very easy to Insure with them.”

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Posted 5 years ago

“Policy had all that I required. For the price I wanted. Thanks 👍”

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Posted 5 years ago

“Excellent price. With more cover provided”

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Posted 5 years ago

“Excellent value , rapid payment method and no nonsense insurance .”

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Posted 5 years ago

“Saved £100 compared to my renewal quote. Happy days!”

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Posted 5 years ago

“Quick and easy. Better then all the other quotes”

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Posted 5 years ago

“Great price and easy to navigate the questionnaire form”

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Posted 5 years ago

“cheap buildings and contents insurance...with comprehensive coverage...good value”

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Posted 5 years ago

“Very easy to organise insurance. Have only just got it and fingers crossed i wont need to make a claim but i have peace of mind that everything is covered.”

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Posted 5 years ago

“Very good service and offer a full package with the insurance”

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Posted 5 years ago

“The quote I received from Policy Expert for my house and contents insurance was very competitive. All the documentation was clear and understandable, and easily accessible.”

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Posted 5 years ago

“Easily arrange and exactly what I was looking for.”

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Posted 5 years ago

“I dropped a bombshell formally disclosing that I required bee hives to be insured with my home and contents insurance renewal. It's not exactly your everyday item. They told me that they'd phone me back the next day. The policy reads that it includes contents in the open within the boundaries of my property. They have assured me that it will cover my hives. As long as they keep to it I'm happy.”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,410 reviews