Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,409 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price for good cover. Only just taken out this home insurance so not really any experience, hopefully if necessary it will prove to be as good as it appears.”

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Posted 3 years ago

“Good price for good cover. Only just taken out this home insurance so not really any experience, hopefully if necessary it will prove to be as good as it appears.”

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Posted 3 years ago

“Go compare had them as the recommended company for my property and contents. They also were a lot cheaper than the company I used last year. Like for like and additional cover on other items.”

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Posted 3 years ago

“Easy to organise and value for money”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Brilliant all round”

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Posted 3 years ago

“Plenty of options to choose from, great level of cover and price is really reasonable for the different levels of cover.”

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Posted 3 years ago

“Very easy to use and set up.”

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Posted 3 years ago

“Prompt to answer the phone, was polite and helpful and happy to assist me in reaching an appropriate cost for my home insurance”

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Posted 3 years ago

“I've got charged 90 pounds in fees just for cancelling the insurance.”

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Posted 3 years ago

Good afternoon Peter, Thank you for getting in touch and leaving us a review. I'm sorry to hear you've been unhappy with the cancellation fee charged. We tried to call you today to advise that we are currently in the process of investigating this for you, however unfortunately we were unable to reach you. If you could send an email to motorreviews@policyexpert.co.uk confirming the best time to get in touch and the best contact number, we'll be sure to give you another call. Kind Regards, Heather

Posted 3 years ago

“Excellent price with extras included that other company's dont”

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Posted 3 years ago

“Easy to set up! Even with stress buying our first home!!”

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Posted 3 years ago

“Excellent price covering all my needs in a policy. I would always check their price and cocerage when it comes to renewal for car and home insurance.”

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Posted 3 years ago

“My Home Insurance came up for renewal so did some new quotes. Policy Expert came up a cheaper with the same cover”

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Posted 3 years ago

“The agent couldn't be more helpful and very polite . She took her time to go thru everything I wanted .”

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Posted 3 years ago

“Very good price am pleased I found this quote 👍”

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Posted 3 years ago

“Website was easy to use and understand. Everything was made clear and the cost was far less than my renewal with RSA for same policy.”

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Posted 3 years ago

“Was quick and easy to review, adviser very helpful”

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Posted 3 years ago

“really helpful service, quick and efficient”

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Posted 3 years ago

“I recieved excellent customer service. Qhen I called to make adjustments to the policy the lady on the phone couldn't have been more helpful.”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,409 reviews