Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to arrange, excellent home insurance provided for a good price.”

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Posted 2 years ago

“Easy to get started and policy offers everything we could’ve wanted. Much cheaper than renewal quote from other insurer too. Happy so far!”

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Posted 2 years ago

“Efficient service good price”

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Posted 2 years ago

“It was very quick and easy, covered everything I needed to cover. In all, I’m very happy 👍🏼”

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Posted 2 years ago

“Easy form to fill and quick decision”

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Posted 2 years ago

“Excellent value home ins policy. Website really easy to use. Saved a lot of money by changing and have better cover. Would definitely recommend.”

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Posted 2 years ago

“Website very easy to follow. Best price quoted.”

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Posted 2 years ago

“Great customer service, explained everything in detail , and cheaper”

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Posted 2 years ago

“I was happy with the online method tho not sure when I get the paperwork cheers”

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Posted 2 years ago

“Very user friendly web site”

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Posted 2 years ago

“Very Good. But, Let's see what happens if we we make a claim.”

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Posted 2 years ago

“Nice and quick and easy to buy online, policy was the right one for us with a far better competitive price than our previous company!”

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Posted 2 years ago

“Competitive prices ,great policy”

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Posted 2 years ago

“Used live chat following no answer on phone for 10 mins. Live chat query answered very quickly”

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Posted 2 years ago

“Easy and fast to get a policy and the staff on the phoneline were informative, helpful and polite.”

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Posted 2 years ago

“Nice and quick and easy to buy online, policy was the right one for us with a far better competitive price than our previous company!”

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Posted 2 years ago

“have used Policy Expert for 5 years and never had a problem with them”

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Posted 2 years ago

“There were a few technical issues with the feed through to their website from Comparethemarket.com, however after going direct via their website it was all pretty straight forward! Very easy, very clear.”

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Posted 2 years ago

“Most helpful and cost effective.”

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Posted 2 years ago

“Very helpful and pleasant”

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Posted 2 years ago

Policy Expert is rated 4.7 based on 20,405 reviews