Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and straight forward to arrange and good price offered.”

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Posted 5 years ago

“Very quick, easy and the best price on compare the market”

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Posted 5 years ago

“Great cover and a good price”

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Posted 5 years ago

“good service”

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Posted 5 years ago

Good Afternoon Tim, Thank you for taking the time to leave us a review. I'm so pleased to hear that you are satisfied with the service you have received so far. However, as you have only left us a 3-star rating, we would love an opportunity to look into ways you feel our service could be improved. Could you please forward me any additional feedback that you may have to ask@policyexpert.co.uk? Be sure to highlight your email for my attention, so I can pick this up as soon as possible. Thanks in advance, Jasmine

Posted 5 years ago

“Great price including free legal cover and home emergency.”

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Posted 5 years ago

“Easy to navigate the site and straightforward from start to finish.”

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Posted 5 years ago

“Site easy to use, very competitive price.”

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Posted 5 years ago

“Very easy web site to use and prices are very competitive”

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Posted 5 years ago

“saved me a fortune and very polite and helpful.”

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Posted 5 years ago

“Quick friendly service, and good price.”

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Posted 5 years ago

“I simply got the cover I wanted and more for less than quoted everywhere else!”

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Posted 5 years ago

“have recently changed over to Policy Expert after using a comparison website. They weren't at the top of the list, but within the first six and I was very impressed for the level of cover offered for such a competitive price. I prefer to pay my premium on a monthly basis and was delighted to see that there was very little difference in the premium for taking this option. There were a couple of extra levels of cover that were thrown in for no extra cost, where other companies all charged for this. It was very easy to sign up for this policy with a very user friendly online application. Overall very impressed so far and would highly recommend Sent from my Galaxy”

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Posted 5 years ago

“Simple intuitive site, great product and fantastic aftersales communication! Shopped around for home insurance before stumbling on to Policy Expert, the quoting site is simple to use and intuitive, gives very competitive quotes with high levels of comprehensive cover and fast, efficient aftersales service to answer a query i had. Would highly recommend them and will be looking at car insurance with them next year!”

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Posted 5 years ago

“Excellent from start to finish”

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Posted 5 years ago

“No problems & easy to deal with.”

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Posted 5 years ago

“An excellent policy with a really competitive price. Will definitely recommend Policy Expert to my family and friends”

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Posted 5 years ago

“Very helpful member of staff who answered all my questions.”

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Posted 5 years ago

“Easy site to navigate and everything clearly and professionally laid out.”

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Posted 5 years ago

“My wife and I are returning customers. We've had a very competitive quote which was not only the cheapest it also had more enhanced cover. I spoke on the phone with David to review who was most friendly, courteous, and explained everything in great detail.”

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Posted 5 years ago

“Very quick and professional phone conversation when I renewed my policy . A discount was applied, making it a competitive market price .”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,410 reviews