Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good offer”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“So easy, so simple, so much money saved!!! Normally I hate all the fuse of switching but with policy expert it was so simple. Plus I saved just over £100 on my home insurance. And it took me just 5 minutes to do.”

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Posted 4 years ago

“Bought via Go Compare and very easy to do. Quite a big saving on previous insurer.”

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Posted 4 years ago

“Excellent price for building and contents insurance”

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Posted 4 years ago

“Good offer”

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Posted 4 years ago

“Very clear and transparent making it ah each purchase”

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Posted 4 years ago

“Was easy to sort & good cover yet to see if i have any claims on customer service”

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Posted 4 years ago

“Really good value for money, easy to use website.”

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Posted 4 years ago

“As I do every year, I carried out a quick online comparison as my home insurance neared renewal. Policy Expert came in as the lowest quote. I looked into what was included in the policy, and could see absolutely no difference between it and much more expensive policies from other providers. Having clicked through from the comparison to the Policy Expert site, all of my details and - more importantly - the premium were exactly as offered on the comparison site (all too often the price increases after click through!). I was offered an upgrade for accidental contents damage for a very small surcharge, which I promptly added. Paying for the policy was very easy and quick, and the policy documents were then available within my online Policy Expert account instantly. Great service all round!”

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Posted 4 years ago

“The policy we got was perfect for our needs quick and very easy to set up”

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Posted 4 years ago

“It was very easy to get home insurance cover and the price was within my budget”

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Posted 4 years ago

“Very good price for buildings and contents insurance with accidental damage cover”

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Posted 4 years ago

“Very easy to navigate the site and by far the best price for the level of cover we chose. Highly recommend”

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Posted 4 years ago

“Very Efficient, the chap on the phone was very polite and new exactly what he was talking about”

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Posted 4 years ago

“I have just renewed my home insurance and it was very easy. I did it online although I had spoken to an agent who was very helpful. The one claim we made for a home emergency was easy to do. Policy Expert are a very good insurance company - all documents are stored online and they are clear and easy to understand. I can recommend them - good value and seem to be cheaper than others.”

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Posted 4 years ago

“Easy to buy the policy and very competitive at price. Cheapest and best in the market.”

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Posted 4 years ago

“I found everything about the website very easy to navigate and understand. Everything was made very clear and I found it very easy to compare like for like with my current insurers cover and at at very good price.”

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Posted 4 years ago

“A good product, worth considering”

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Posted 4 years ago

“Doug was very helpful he exsplaned the policy very well and answered all my qustions”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews