Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, easy to get a quote”

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Posted 4 years ago

“Excellent customer service - polite - respectful and understanding of my needs. I am so pleased that I had a chance to go through the quote that was given by you and get the best insurance for my needs. I have halved my monthly payment which is so good for me being on a lower income in these times of high inflation Very pleased with everything - thank you”

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Posted 4 years ago

“great price for whats covered”

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Posted 4 years ago

“Great value and exceptionally easy to arrange on line. Saved 30% on my house insurance renewal! Top marks”

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Posted 4 years ago

“The policy has all the cover features I require at a very competitive price. It was easy to buy online and the documents were sent immediately. Well done team, excellent service!”

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Posted 4 years ago

“Just renewed with them, gave me a better deal than the competitions. Good communication and helpful staff.”

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Posted 4 years ago

“I went with you earlier this year and are moving house so I’m taking you with me”

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Posted 4 years ago

“It was very easy to fill out the online form, the directions using picture options was clear and it all went through immediately.”

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Posted 4 years ago

“Excellent company competitive prices”

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Posted 4 years ago

“Very easy site to use and very impressed with the quote given thank you”

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Posted 4 years ago

“Very happy with my service and speed of getting my policy arranged.”

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Posted 4 years ago

“Really good service and good price for new property quote”

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Posted 4 years ago

“Easy transaction to purchase insurance. No experience with the claims (fingers crossed it is jot needed)”

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Posted 4 years ago

“Very professional, efficient. Great value for money. Friendly staff 👍”

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Posted 4 years ago

“Very easy to order policy and download the relevant documents.”

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Posted 4 years ago

“Very simple and efficient site to use. Very very competitive price with useful added extras. Beat my current provider by over £130 even after they reduced the premium for the same cover. Impressive.”

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Posted 4 years ago

“I’ve been with policy expert in the past and found them very good but as with all insurance companies the customers aren’t rewarded for there loyalty and have to look for better deals .”

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Posted 4 years ago

“Very easy and simple to join Policy Expert and a great price too !”

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Posted 4 years ago

“Good customer service”

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Posted 4 years ago

“Policy Expert gave me the cover I wanted ( at a competitive price ) and paid for in about 15min. Policy arranged via Confused.com and documents received from Policy Expert within the hour.”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews