“A competitive initial premium and trouble-free experience. However, the relatively recent practice of charging admin fees for mid term adjustments is disappointing. This clearly inflates the premium and should not be charged.
If a mid term adjustment alters the level of risk, an appropriate premium adjustment reflecting this for the time of risk only would be prove more acceptable to your policyholders.”
“I have found Priviledge to be very professional and easy to deal with, I changed my car just after I took out my insurance and the change in details was dealt with in easy steps. My new insurance arrived in time for me to obtain my new car. A real 11 out of 10 experience.”
“Never again will I insure with privilege got a quote and because I decided to insure 3 days earlier I got charged over £40 more just for that I'm fed up of being ripped off by insurance company's that just make there own rules aa they go along.”
“It was easy to take out the policy and when I needed to claim due to a 3rd party running into the back of my car the process was quick and easy.
I did complicate things a bit by not using their approved repairer which means you have to arrange to take and collect your vehicle to and from the body shop yourself but I did get a equivalent hire car.”
“I have been delighted with this company,they have gone out of their way to be helpfull and provide everything necessary to settle my claim at this stressfull time.I would highly recomend this company.”
“Will never use them again. Total con company and money mad. Wasted nearly a year on a claim to be told stupid things. To worm out of paying. Blame them for premiums of public being so high. Awful all aroynd.”
“I had the misfortune of being involved in a road traffic collision, but the people at Priviledge and UK Assistance were extremely friendly, professional and nothing seemed too much trouble. Everything was taken care of, which made the whole experience easy, as I was a little shook up and not quite thinking straight.
I couldn't fault them or praise them enough. I would highly recommend them and am so impressed that I have already decided to stay with them next year.”
“It was easy to suspend my cover after selling my car and then transferring to a new car purchased some 2 months later. Although initially done on line a telephone call secured the transfer and the relevant policy documents confirmed by post.”
