“Good friend of mine had a daughter that paid into an annuity scheme
For seventeen years until the company closed down. The daughter passed away and the mother was written to and told about the scheme
and that she might get money. After answering all of there questions
Told nothing to come back. They say the trustees did not secure death and defered contributions. Complete waste of time scam better off going to bookies or spend hard earned wages on family or in the pub.”
“Absolutely the worst experience I have had. 2 claims lodged. Unless you contact them it takes over 7 days to receive a letter to advise you have not returned a document that they did not send with their correspondence. Misquoted timescales and assurances. Whilst they have good customer service, they need to be singing from the same hymn sheet, nothing is coordinated and they have made mistake after mistake. I would definitely not recommend taking any sort of policy out with this company.”
“When my husband was in his early twenties he took out a life insurance policy with Prudential which he thought was linked with his Pension. The contributions went out together each month. He was sold this by a salesperson who on a number of occasions tried to get us to cash in a range of policies. After 25 years of paying contributions monthly he has just found out that he now aged 53 has no life cover. Beware Prudential and what you think you are signing up to.”
“Absolute scum. Tried to draw down on my pension and got totally sidelined for 2.5 hours on the phone. They are going to tax me , even though I am allowed 25% tax free. But still can get my money as somebody has to talk to me in 6 days time 'to discuss' this request with me. It is my f*cking money, not theirs. (I am 58 and entitled to take my money out). Do not take any form of pension out with these criminals”
“This policy is quite easy to read and understand. There are some features which do not exist with other policies at anything like the same cost e.g. underground drainage pipes and sewers serving my house. So ,I am very pleased.”
“Had leak in roof on a Bank Holiday Monday late evening after arrival back from holiday. Rang company & they promised to sort it. Plumber sent that evening & sorted problem. Well pleased with service.”
