“Absolute scum. Tried to draw down on my pension and got totally sidelined for 2.5 hours on the phone. They are going to tax me , even though I am allowed 25% tax free. But still can get my money as somebody has to talk to me in 6 days time 'to discuss' this request with me. It is my f*cking money, not theirs. (I am 58 and entitled to take my money out). Do not take any form of pension out with these criminals”
“This policy is quite easy to read and understand. There are some features which do not exist with other policies at anything like the same cost e.g. underground drainage pipes and sewers serving my house. So ,I am very pleased.”
“Had leak in roof on a Bank Holiday Monday late evening after arrival back from holiday. Rang company & they promised to sort it. Plumber sent that evening & sorted problem. Well pleased with service.”