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Quotemehappy.com Reviews

2.0 Rating 1,028 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,028 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
i just accidently upload previous ncd and when i got a reply from quote me happy i rectify it so i email a letter from my previous insurer for ncd letter and they said its not even enough it has all my details and everything they did not even bother to read it properly what more proof do they need and they wont even bother phone the previous insurer to check it there is no CUSTOMER SERVICE to ring what rubbish is this so i sent an email of my renewal schedule now and see what happens if they do not accept it i am going to cancel my policy this is rubbish insurance i would not rate 1 star but i had to submit it
Helpful Report
Posted 6 years ago
My husband died last April. His bank cards were cancelled. I cannot speak to anybody about our house insurance. Most distressing.
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Posted 6 years ago
Don’t respond to requests nightmare to change policy ended up canceling policy
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Posted 6 years ago
This is a con company
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Posted 6 years ago
Sent me a letter that they will cancel my policy. Even though all documents were sent. Impossible to contact them keep sending aitomated messages
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Posted 6 years ago
It is a constant struggle when trying to make changes to your policy. I would highly recommend going with a company where you can actually speak with someone. The response time by email is around 5 days from my experience which just isn’t good enough with something so important. STAY WELL CLEAR of Quote me happy
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Posted 6 years ago
Awful service. Took out a policy. Then requested no claims proof. I sent it to them twice and they claimed both times they hadn't received it. Then they cancelled my policy and then were kind enough to charge me £50 for the pleasure. Complete con of a company - stay well away.
Helpful Report
Posted 6 years ago
I realised after having policy that there's No customer service by call only by emails. My policy came to an end and I gave them notice to cancel. Still sending me email to pay first payment after renewal policy and gave my details to debt collection agency. Worst experience, plz stay away from them!!!
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Posted 6 years ago
No customer service as long as you can only speak with them by emails.Cant change a direct debit date!!!!Finally my policy came to an end with them and decided to change as they rise my premium.Still sending me messages as I need to get them back as they already informed the Motor Insurance Database that my insurance expired and the Police has access to this. Trying to scare maybe and pushing for renewal. Bad experience with them.Never again!!!!
Helpful Report
Posted 6 years ago
Can not change address or put private plate on car.no contact number customer service. Been waiting 3 days for email back!! DONT USE FOR INSURANCE
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Posted 6 years ago
PLEASE BE AWARE!!!!! Due to my vehicle being changed my excess has increased, where before the last vehicles mandatory was £80, the new one carries a £330 excess including the £50 voluntary excess this brings you to £380. This was NOT brought to light until now, as to no fault of my own I have to make a claim, due to a dog damaging my car!!! I complained and was told ...... This would have been explained online when you made the change. This was clearly stated on your online journey by a pop up box and then confirmed by the documentation that followed that this vehicle would have an additional vehicle type excess, nothing can be done about this excess. I hope this helps clarify matters for you and I apologise for any inconvenience this may cause. So I am just making people aware .... I have never heard of an excess increase on a change of vehicle before ever!!!
Helpful Report
Posted 6 years ago
Low cost? Over £2000 for one years car insurance when I have 5 years no claims is not low cost!
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Posted 6 years ago
They claim to be 24/7 available to answer emails still waiting . Cheap but not cheerful awful customer service. Never again.
Helpful Report
Posted 6 years ago
took a car insurance only to realise that there are no one to talk but you can only email for any queries and you never get a reply back.
Helpful Report
Posted 6 years ago
really poor service, really bad customer communication do not use this company really poor service only deal with online they take more than 40 mins to pick up phone
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Posted 7 years ago
Thank you for very much for amazing customer service. I felt you had a chance to charge me extra but you didn’t and you acknowledge. Cheap and good service.
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Posted 7 years ago
Worst and most difficult company to deal with. Changed my policy within three weeks doubling my costs. Changed the policy 2 days PRIOR to a deadline to supply previous NCB. When supplied (within their time frame) it was rejected for spurious reasons. Cannot get hold of anyone. Should have known when they sent me an email saying "changes your policy" which also included details on how to cancel your policy. This company is looking for cashing in on cancellation fees and any reason to increase your policy with little or no care or contact. Cannot believe they exist.
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Posted 7 years ago
They charged me £56 for a policy I didn't renew, as I'd gone with another insurer. First thing I knew about it, was when they sent me a bill for a full years worth of insurance, despite never having renewed it! My only option, as you can't call them to dispute it, was to pay £56 to cancel. No doubt they will also send me a bill for 1 months worth of insurance that I didn't need as I was insured with someone else. QUOTE ME RIPPED OFF.....NEVER AGAIN.
Helpful Report
Posted 7 years ago
They are virtually impossible to contact. The repair service I was sent to by them did a bad paint job (which I decided to accept), and I am supposed to get legal cover to get the excess I paid back, but no one has contacted me and nobody will reply to my emails or my questions through their online site. I can't believe companies dealing in such important issues can behave like this!
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Posted 7 years ago
I can’t believe that in 2018 a company claims they can not change a direct debit date
Helpful Report
Posted 7 years ago
Quotemehappy.com is rated 2.0 based on 1,028 reviews