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Quotemehappy.com Reviews

2.0 Rating 1,021 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,021 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Got a competitive quote but could not pay for it as kept getting error messages whilst rying to make payment. Could not contact them to resolve the iisue. Had to eventually give up and go to another provider.
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Posted 6 years ago
Completely agree with previous review that this is the worst insurance company. They started quite well with lower prices compensating for e-mail only communications, but they are part of Aviva now, so pricing is in line with others , but inconvenience remains. Used to have both cars with them, but their handling of the accident on one car was dreadful and they could not be bothered to fix the bug that prevented getting a quote for new car - it is almost like they do not care about the new business which sadly is probably a case.
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Posted 6 years ago
Quite frankly one of the worst insurance company i have ever dealt with! The lack of customer support is just mind blowing. I was with quote me unhappy for 3 years, my premium Each year upon renewal was always higher. I was never even presented with a renewal price, they just renewed my policy without permission. Today i have cancelled my policy, as they have been charging me more then double any other insurance company! just trying to cancel the policy was stupidly hard. they didn't even try and match any other quote. left me feeling that they really don't care for there customers. There online only service is merely just a scam! a scam that makes it that hard for you to do anything.... that you end up not because its so complicated, so you just end up paying way over the odds for your insurance. Please do yourselves a favor and avoid this company like the plague. And existing customers, cancel your insurance policy right this second as you undoubtedly will get much better cover elsewhere. Trust me paying for admin fees is so much better then using quotemeunhappy!!!!!
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Posted 6 years ago
Wish I had read these reviews before wasting my money - I will check the reviews of other insurance companies when this useless policy comes round to renewal.
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Posted 6 years ago
Im waiting now 3 week for the claims department to decide if they want to fix my car or not. I really hope they do because the car had only steering rack damaged. Why does it take 3 weeks (and counting) to make a simple decision is beyond me. Oh and you cant get through to claims department because there is always a person in the middle that just passes information. Timewasters, never again these amateurs!
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Posted 6 years ago
My situation is the same as in the case of Dr Andrew Valenzia. I uploaded the proof of no claim discount close to the deadline but then get insurance cancelled. The insurance is cancelled without warning or calling me. £50 is charged and I need to pay a higher premium at a different insurance company. Do avoid this company!
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Posted 6 years ago
you can never get hold of anyone, costumer service is none existence. everything is pre recorded message. Drive for more than 25 years, this has to be one of the worst companies that I have insured with.
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Posted 6 years ago
They asked for proof of no claims discount before the end of the month. Uploaded it on the 29th. Had an email sent through today stating they were cancelling my policy. (It appears as only one of the documents I had uploaded on their system actually made it through which is why they cancelled it) but no warning, nothing to say that the documents they had were not adequate - just- cancelled policy.... no way of calling to discuss, 48hr reply time to an email but my policy will be cancelled in the morning. AND they want to charge me £50 for the pleasure. Thanks for nothing. Great insurance company if you never need to contact them.
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Posted 6 years ago
Unbelievably bad service. Even it may cost cheaper than many other companies, you will be shocked how frustrating when you need to contact them or get a response from them. Strongly recommend not buying insurance from this company.
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Posted 6 years ago
waste of time using this company!! no telephone contact and emails take them ages to reply and when you get a reply they still don't answer your question!!! I've been paying house insurance and I should be paying contents! so far since March 2018 I paid £471.89 when they realised I was paying the wrong insurance they refund me £149.80. so that's means £322.09 Now how contents insurance can be higher than house insurance???
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Posted 6 years ago
Did not except no claims. Very unresponsive and impossible to contact!
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Posted 6 years ago
Having been with Quote Me Happy for 7 years and never needed to make a claim, I recently had to cancel my insurance with them because my car got written off. I could only contact them by email which took days and days to solve my issue, I got not only charged too much for the cancellation fee but also they refunded me only some of my money. £80 too short. After that they stopped responding to my emails. I was absolutely disgusted with the service I got from Quote Me Happy and would advise everyone not to do business with them. I will be getting in touch with BBC Watchdog to have Quote Me Happy investigated.
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Posted 6 years ago
WORST INSURANCE COMPANY IVE EVER DEALT WITH. Firstly it’s an absolute nightmare that you can’t call and discuss anything with this insurer, their so called ‘online support’ service is a shambles! I tried to contact them several times leaving detailed emails and didnt receive a single reply, not one! (Other than the automated email that says they aim to reply with 48 hours- yeah right!) So let me say that when I experienced issues with my policy they made it impossible for me to resolve it! Which I think is exactly what they want! This company left me uninsured without notification! Yes, that’s right! They just cancelled my policy without my authorisation to do so and without informing me! They did however continue to take monthly payments out of my account, there’s a shock! The money has luckily been refunded for the period I was paying and uninsured however this does not justify that they put me and my passengers at risk! Absolutely disgraceful. Thank god I realised when I did otherwise I could have lost my liscense for driving uninsured and ultimately left jobless! I wouldn’t recommend this company to anyone, infact I’d say avoid the immoral B******S at all costs!
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Posted 6 years ago
i just accidently upload previous ncd and when i got a reply from quote me happy i rectify it so i email a letter from my previous insurer for ncd letter and they said its not even enough it has all my details and everything they did not even bother to read it properly what more proof do they need and they wont even bother phone the previous insurer to check it there is no CUSTOMER SERVICE to ring what rubbish is this so i sent an email of my renewal schedule now and see what happens if they do not accept it i am going to cancel my policy this is rubbish insurance i would not rate 1 star but i had to submit it
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Posted 6 years ago
My husband died last April. His bank cards were cancelled. I cannot speak to anybody about our house insurance. Most distressing.
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Posted 6 years ago
Don’t respond to requests nightmare to change policy ended up canceling policy
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Posted 6 years ago
This is a con company
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Posted 6 years ago
Sent me a letter that they will cancel my policy. Even though all documents were sent. Impossible to contact them keep sending aitomated messages
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Posted 6 years ago
It is a constant struggle when trying to make changes to your policy. I would highly recommend going with a company where you can actually speak with someone. The response time by email is around 5 days from my experience which just isn’t good enough with something so important. STAY WELL CLEAR of Quote me happy
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Posted 6 years ago
Awful service. Took out a policy. Then requested no claims proof. I sent it to them twice and they claimed both times they hadn't received it. Then they cancelled my policy and then were kind enough to charge me £50 for the pleasure. Complete con of a company - stay well away.
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Posted 6 years ago
Quotemehappy.com is rated 2.0 based on 1,021 reviews