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Sheilas’ Wheels Reviews

3.4 Rating 1,014 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

3.4

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

Sheilas’ Wheels 1 star review on 11th July 2024

Sheilas’ Wheels 1 star review on 11th July 2024

Sheilas’ Wheels 1 star review on 18th March 2024

Sheilas’ Wheels 1 star review on 23rd January 2024

Sheilas’ Wheels 1 star review on 6th October 2023

Sheilas’ Wheels 1 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to buy and easy to manage acc online”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Would definitely recommend to people an very helpful”

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(Car Insurance) - Posted 9 years ago

“Really helpful, I changed my car on the policy and he whole process took less than 10 minutes.”

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(Car Insurance) - Posted 9 years ago

“I Recently Changed Cars, and called Shelias Wheels to up date my Policy. The gentleman I Spoke with on the phone was very helpful and informative, and everything was handles with ease. Everything was very well explained, and the new documents were e - mailed over to me straight away, no hassle, great service, 10/10!!!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“got daughters renewal of £680.14 only paid £413.22 last year , nothing has changed since last year , no claims, points, change of address or car . talk about trying it on .. i can buy the same policy from them via moneysupermarket for £345 ? sheilas wheels? more like sheilas steals , wont be using you thieves again”

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Posted 9 years ago

“Really easy transaction with clear information which gave the same cover at a lesser price. I would definitely recommend.”

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(Car Insurance) - Posted 9 years ago

“i tried to change the date of my direct debits and a ridiculously high fee for this was going to be charged so i had to leave it the same date it is which is difficult as i already have 2 that go out in that same week, disappointing.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Had an accident in December 2015, and still have not recieved my vehicle back from repairs (11th Feb). I have spent the last 8 weeks, chasing Sheilas' Wheels and the garage trying to determine when my car will be repaired. They had given me a small courtesy car which when dropped off, the driver joked about how i should get a roof rack for my twin pushchair which didnt fit into the boot of the car. Unable to drive the car anywhere with my 20month old twins because of the pushchair situation, this joke soon turned into a nigtmare. I had to call the garage every 2-3 days to inquire about an update of my vehicle, and i was constantly told that it would be going into the workshop the next day. This went on for the following 6 weeks!! The service has been awful and has caused me so much distress and loss of earnings. Although i agree with most of the good reviews that obtaining the policy was quick and easy and the customer service was great, if you should get into an accident, the after-care is awful and insensitive to a customers' position in being without their vehicle. All this company wants, is to gain more customers, and once you have purchased a policy, they stop caring!! I am now taking my complaint to the Financial Ombudsman after following the full complaints procedure through the company, I was not satisfied with their fake apologies and excuses and the pathetic compensation which would not even cover the costs of calls made to them throughout the previous 2 months, let alone the amount of distress this has caused me.”

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Posted 9 years ago

“Very good customer service”

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(Car Insurance) - Posted 9 years ago

“no problem with them very good over all”

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(Car Insurance) - Posted 9 years ago

“The only problem I had was providing proof of no claims. I sent it 7 times before they eventually received it.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“replaced windscreen first class service”

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(Car Insurance) - Posted 9 years ago

“10 out of 10 Thanks for all.”

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(Car Insurance) - Posted 9 years ago

“All really easy and straight forward. Good service!”

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(Car Insurance) - Posted 9 years ago

“We're good insurance”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Just called to cancel my policy and was told call centre system is down so I need to call back after 2.30pm. Asked if they could call me as I had spent two minutes going through the system and they said no as had no means of taking my contact details. I politely suggested they used a pen and paper and was told that wasn't possible. Thank god my policy is up in 28 days!!!!”

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Posted 9 years ago

“Easy to access all information is clearly given by Sheilas wheels .no problems”

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(Car Insurance) - Posted 9 years ago

“This was a very swift and efficient service and I have had no problems at all with it. I am very happy thank you.”

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(Car Insurance) - Posted 9 years ago

“I didn't have a claim,but found it easygoing get documents, I only change policy, as I found cheaper quote”

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(Home Insurance) - Posted 9 years ago

“very good”

Helpful Report

(Car Insurance) - Posted 9 years ago

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Sheilas’ Wheels is rated 3.4 based on 1,014 reviews