Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.41

3.4 Rating 1,014 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

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“Great company to be insured by, would highly recommend!”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Sheila Wheels staff are very friendly.”

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(Car Insurance) - Posted 9 years ago

“awful insurers AVOID at all costs, happy to double your premium over five years but could not assist when it came to paying out for repairs on my vehicle- fire in my vehicle(-electrical defect, manufacturing) left me to run around, paying out for my own reports, they will do anything to avoid paying out... !! surely fully comp should be hassle free? ended up spending £1200 of my own money!! hire car, reports, towing, solicitors & so forth.... useless claims handling & really poorly run customer services...... they are only interested when it comes to getting their money for the year.... dismal........”

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Posted 9 years ago

“DOES WHAT IT SAY ON THE TIN”

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(Home Insurance) - Posted 9 years ago

“Worst insurance company i have ever come across never insure with them again. !!!!!”

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Posted 9 years ago

“To start with, my annual premium DOUBLED in the 4 years I held a policy with them. Them when it came to cancelling I was charged £166.03...£35 of which was a cancellation fee - which was expected, but the remaining was 'extras' that I didn't know I had on the policy. I explained that no where in the schedule was it explained about the charges in cancelling extras. Apparently this only appears in the booklet that is sent out. But because it was a contract that I had entered into with them I had to pay the charges or I would be threatened with bail lifts. I had been a loyal customer for 4 years, never missing a payment, and this is how I was treated. I would never insurance ANYTHING of mine with Sheilas Wheels EVER again. These charges were ridiculous.”

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Posted 9 years ago

“Couldn't get anyone to answer my service call, kept on going onto hold. Bad service, won't use again!!”

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Posted 9 years ago

“Impossible to get through to customer services”

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Posted 9 years ago

“I have never been with such a professional company I'm so pleased with the service and my treatment after my accident such a quick payout and a fair offer.”

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(Car Insurance) - Posted 9 years ago

“A quick and straightforward experience. Claim was dealt with swiftly, no quibbles.”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Very helpful once you get to speak to someone. Takes ages to get through and even though ive rang a few times ive still not been able to access my insurance policy on line.”

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(Car Insurance) - Posted 9 years ago

“easy communication,easy to buy operator very helpful”

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(Car Insurance) - Posted 9 years ago

“Sheila wheels , are good value for money, and it's staff are friendly,efficient, and helpful. Graham Evans”

Helpful Report

(Car Insurance) - Posted 9 years ago

“Great service, couldn't have been easier and the price was cheap too”

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(Car Insurance) - Posted 9 years ago

“used them before , and found them tobe ok”

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(Car Insurance) - Posted 9 years ago

“I would recommend this insurance to other motorists.”

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(Car Insurance) - Posted 9 years ago

“Very speedy and pleasant staff. Extremely helpful and made sure I was kept updated”

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(Car Insurance) - Posted 9 years ago

“So far I am completely satisfied.”

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(Home Insurance) - Posted 9 years ago

“This company said I would be getting a company car dropped off after me being involved in a non fault accident. The car never came after staying in all day. The company wasn't helpful and just kept passing the blame onto the hire car company. Need to find own transport to work tomorrow by paying out of my own money for a taxi. Will be going to a different car insurance after this!!!”

Helpful Report

Posted 9 years ago

“Very helpful in explaining everything and understanding.”

Helpful Report

(Car Insurance) - Posted 9 years ago

Sheilas’ Wheels is rated 3.4 based on 1,014 reviews