Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.40

3.4 Rating 1,017 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,017 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst car insurance company I have come across! I needed to change my vehicle details and I spent over 45 mins on 3 separate occasions and still the phone was not answered! Will be cancelling if this does not get sorted and they'll be lucky if they can think they will charge me an admin fee!”

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Posted 9 years ago

“15 mins left holding on the phone to talk to someone about my renewal is unacceptable.”

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Posted 9 years ago

“set upinsurance on line they took immediate payment. then got two snotty letters from esure aking for proof of address v5 doc and no claims on present car and insurer . Poor service badly written letter made to deel like criminasl we are 49 and simply wanted cover for another car. avoid you get what you pay for .”

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Posted 9 years ago

“Hard to get in touch with on phone. But when through staff helpful that's if you have not garotted yourself befor you get through to them.”

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(Car Insurance) - Posted 9 years ago

“My daughter got insured with them recently and had her black box fitted. She got an email today saying her insurance was cancelled as they had not had paperwork which she had sent. She had an email and had been driving for three days with no insurance. She called them and they wouldn't reinstate without new upfront fee. Its Christmas time so obviously a delay with the post. Will not use again.”

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Posted 9 years ago

“If I have a accident than I will be able to tell how good a company is”

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(Car Insurance) - Posted 9 years ago

“Very competitive priced and easy to join .At the moment I don't have any views on claimimg ,.”

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(Car Insurance) - Posted 9 years ago

“very reasonable quotation, no hassle setting the policy up or using the account online to access the policy information. as long as they stay reasonably priced i will be staying with them!”

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(Car Insurance) - Posted 9 years ago

“I was very pleased with the service i received on line.”

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(Home Insurance) - Posted 9 years ago

“I've found Sheila's Wheels easy to deal with and efficient. We were driven into the back of and called them to discuss possibly claiming. The call was answered quickly and the advisor was helpful. No complaints so far.”

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(Car Insurance) - Posted 9 years ago

“fast efficient service at a good price”

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(Home Insurance) - Posted 9 years ago

“Found the web site easy to navigate everything was clear and precise. Can not say how the company deals with claims as I have not had to make one.”

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(Home Insurance) - Posted 9 years ago

“very good”

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(Car Insurance) - Posted 9 years ago

“Easy to buy”

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(Car Insurance) - Posted 9 years ago

“Very efficient and pleasant”

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(Car Insurance) - Posted 9 years ago

“All the staff at Sheilas Wheels were lovely and helpful. I had to call them to amend my policy due to changing my vehicle and also again for having amendments done to the new vehicle and everything went smoothly on the phone with them. Very impressed and won't go with anyone else.”

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(Car Insurance) - Posted 9 years ago

“Quite happy with service provided.”

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(Car Insurance) - Posted 9 years ago

“Absolutely no help for me whatsoever”

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(Car Insurance) - Posted 9 years ago

“My main car policy was fine, but the problem arose when I wished to insure my son for their holiday with insurance to cover them both for the use of my car. Despite many attempts on line and phone the problem persisted, I was later told that the system was to blame! Eventually, senior personnel were called and the problem was sorted with the issue of the correct documents. To maintain customer goodwill I have to say that I was handsomely compensated so no hard feelings. I hope to renew my policy with SHEILA'S WHEELS when it becomes due.”

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(Car Insurance) - Posted 9 years ago

“I had the worst experience in my life . if anyone crashes into you they don't care they don't give you a car on hire and they're rude to their customers all they want is your money every month I'm going to cancel my policy I don't want to have any thing more to do with Sheilas wheels again”

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Posted 9 years ago

Sheilas’ Wheels is rated 3.4 based on 1,017 reviews