Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,636 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,636 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sam was polite, helpful. patient. He coached me through the tasks he was helping me with. Very easy to talk to. everything explained and demonstrated so a non- tech could understand”

Helpful Report

Posted 4 years ago

Hi Pauline. If you’re pleased, we’re pleased. Thank you. Your positive experience reaffirms our focus on customer satisfaction. Sam will be delighted with your feedback. Thanks again!

Posted 4 years ago

“Michael is very patient and is great at explaining things so people who don't have a strong IT knowledge understand what he is talking about.”

Helpful Report

Posted 4 years ago

Thanks Val! Our technicians really value positive feedback and Michael is no exception. We look forward to the next time we can help you with your technology.

Posted 4 years ago

“Thanks for all your help. James was excellent and thoroughly professional and on time. I'll be recommending Geeks on Wheels to others”

Helpful Report

Posted 4 years ago

Thanks Paul! Customer satisfaction is a big driver for us and for James! Next time you or anyone you know needs tech help we would be pleased to help.

Posted 4 years ago

“Vaughan was efficient and courteous. He arrived with time to spare and had a pleasant and friendly attitude.”

Helpful Report

Posted 4 years ago

Hi Graeme. We really appreciate feedback from our customers about their experience. Vaughan will be delighted with your feedback. Thanks again!

Posted 4 years ago

“V competent”

Helpful Report

Posted 4 years ago

Thanks!

Posted 4 years ago

“Awesome thankyou”

Helpful Report

Posted 4 years ago

Our pleasure Peter! Thank you for the review!

Posted 4 years ago

“Pleasant, knowledgable staff and service”

Helpful Report

Posted 4 years ago

Thanks Georgie!

Posted 4 years ago

“Gino was friendly and incredibly patient. He completed the complex tasks competently abd taught me how to use my new email. I was extremely satisfied with the help he provided.”

Helpful Report

Posted 4 years ago

Hi Margaret. It’s incredibly satisfying to get such great feedback. We pride ourselves on providing friendly service and giving useful advice to our clients about the usage of their technology. Gino will be thrilled with your kind words.

Posted 4 years ago

“Always use the experts I say, they make the complex simple and Geeks on Wheels deliver! Great guidance, offer of follow up and we always have a plan B, thank you team.”

Helpful Report

Posted 4 years ago

Thanks Mike! We do our best to provide exceptional customer service. It means a lot when our clients recognize and appreciate it!

Posted 4 years ago

“did all that needed fixing”

Helpful Report

Posted 4 years ago

Great to hear Adele! Thanks for the 5-star review!

Posted 4 years ago

“Very helpful and cooperative and knowledgeable”

Helpful Report

Posted 4 years ago

Thanks Duncan!

Posted 4 years ago

“Reine gave very good service...thank you. He was friendly, understanding, communicated very well and gave us a lot of helpful information, and inspired confidence. Thank you!”

Helpful Report

Posted 4 years ago

Thanks Robyn! Rain will be so proud you rated his appointment so highly!

Posted 4 years ago

“Excellent service. Jared arrived well on time, friendly, efficient. Really understandable explanations of what was wrong and what he needed to do / what our options were for a fix. Gave us options when we’re were looking at 1hour + for time. Highly recommend. Very satisfied with service. Su and Paul”

Helpful Report

Posted 4 years ago

Hi Su and Paul. Thanks for sharing your experience. We’ve passed this feedback onto Jared as it’s important he gets recognition for a job well done. We look forward to the next time we can help you with your technology.

Posted 4 years ago

“Outstanding service!!”

Helpful Report

Posted 4 years ago

Thanks Barbara!

Posted 4 years ago

“Donovan was great, again. My laptop is now running fabulously. He also taught me how to do things myself, that I didn't know how to do.”

Helpful Report

Posted 4 years ago

That is great! Donavan will be thrilled to hear you gave him such high praise! We’re hopeful we can help you again sometime in the future.

Posted 4 years ago

“We had excellent service from Yuri He explained how he could improve the performance of our laptop, in simple layman's terms, and each step was completed to perfection in a timely manner”

Helpful Report

Posted 4 years ago

We really appreciate feedback from our customers about their experience. It’s awesome to be able to help. Yuri will be thrilled to hear your kind words.

Posted 4 years ago

“Great service, you have wonderful people working for you. I have used you 3 times now and each person has been excellent.”

Helpful Report

Posted 4 years ago

Thanks, Elene! We think so as well! Customer satisfaction is a big driver for us and all of our employees. It's great to hear all your appointments with us have been good ones!

Posted 4 years ago

“Weonsuk was very helpful and patient. Excellent service and pleasant manner. I found the phone service was great when I got through but on 2 occasions there were delays in the phone being answered and I gave up.”

Helpful Report

Posted 4 years ago

Thanks Miriam! Great to hear Weonsuk was a pleasure to deal with. Our phone lines have been a little under the pump recently! We are actively working on hiring additional staff to prevent the delays in the future!

Posted 4 years ago

“Great service, identified issues quickly and solved. Discussed and demonstrated in an easy-to-understand manner.”

Helpful Report

Posted 4 years ago

Thanks, Gaynor! We really appreciate feedback from our customers about their experience. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 4 years ago

“Brilliant service and Ruban was so accommodating, highly recommend them”

Helpful Report

Posted 4 years ago

Thanks for the review Keryn! Reuben will be glad he was able to help you out!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,636 reviews