Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,920 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,920 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Geeks on Wheels is very good. Very reliable service and gets the job done quickly. It isn't really cheap as chips but kinda affordable. I'm overall happy with the service i recieved.”

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Posted 1 year ago

Hi Felice, and your feline friend! Thank you for sharing your experience with us! We always want to be offering great work done for all our customers so we are glad to hear you found that to be the case! Thank you for the great review and cute pictures of your cat!

Posted 1 year ago

“Good service and very pleased with technician that came too. A polite and very smart young man and explained all the work he was doing to our computer.”

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Posted 1 year ago

Hi Peter! If you're pleased, then we are pleased! We love to hear when our technicians are doing well, and so it's great to hear the technician you got was polite and smart, and able to explain everything clearly for you! Thank you for the great review!

Posted 1 year ago

“Geeks Technicians have always been professional, proficient, punctual and polite.”

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Posted 1 year ago

Hi Bruce! We are so happy to know that you have found our technicians so great throughout the time you've used us! We always love to hear why our customers continue to use us and so we appreciate when our customers let us know what we're doing right! Thank you for the feedback and review!

Posted 1 year ago

“Luke set up my computer with all functions that I requested, and clearly explained how the new computer setup worked. I appreciated that he brought over other functions eg security cameras and computer security. Luke was punctual and he was willing to set the computer up as I expected. His expertise is appreciated.”

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Posted 1 year ago

Hi there! We are so proud to hear that Luke was able to help get your new computer set up and functioning correctly! Bringing over everything you use is also important to us so that you do not feel like the computer is different or confusing and gives you the best transition possible, we are thrilled to know that Luke did this for you! Thank you for the review and feedback!

Posted 1 year ago

“Prompt and helpful. Polite and thorough service.”

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Posted 1 year ago

Hi Helen! We are thrilled to hear such great feedback about our service! Thank you for the 5-star review

Posted 1 year ago

“Excellent professional and consumer friendly service. Nothing stresses out a 70 year old more than technology. Tom was quick and competent and I was very happy indeed.”

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Posted 1 year ago

Hi Andrew! Thank you for sharing your recent experience with Tom! We can certainly understand the stresses technology can cause people, especially when it's moving so rapidly in this day and age! Tom is very good at being able to get things sorted quickly, but also being able to make sure that it's at a level that his customers can understand what is happening! We will be sure to let Tom know you send your thanks his way!

Posted 1 year ago

“The young lady that visited me ,was excellent. Very patient and explained things well. An assett to your company.”

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Posted 1 year ago

Hi Angela! We are so happy to hear our technician was able to do such a great job for you, through her patience and clear explanations! Thank you for the great review and feedback!

Posted 1 year ago

“Tim Wills, 4/10/23 gave me outstanding customer service. He noticed my unfinished "help" message and immediately rang me to check that I was OK. (This has never happened to me before on any Help Line.) I explained my problem (no Gold Card discount on recent invoices) and he quickly reassured me that my discounts are automatically activated from my account details. He also immediately sent me the Geeks on Wheels Review link after I'd explained that I had real trouble finding it.”

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Posted 1 year ago

Hi Joy! We are thrilled to know that Tim was able to help you over the phone and get your questions answered! We definitely want to make sure all our customers are getting the discounts that they deserve applied to them, so we are glad to know that you are getting your Gold Card rate! Thank you for such a great review!

Posted 1 year ago

“What a fantastic service! Tim was prompt, friendly, knowledgeable and great value for money. Will use the service again and recommend to all.”

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Posted 1 year ago

Hi Nadine! Thank you for sharing your experiences with Tim! We love to know when our technicians are giving great service to our customers and it sounds like Tim has done just that through his attitude and tech knowledge! If you ever need future tech support, we would be happy to help!

Posted 1 year ago

“Nice visit from Anthony. Gave some good advice. Thank you.”

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Posted 1 year ago

Hi John! We are proud to know that Anthony was able to give you a good experience in his appointment! We always want our technicians to share their knowledge through tips, tricks, and advice so we are happy to hear Anthony is doing that too! Thank you for the 5-star review!

Posted 1 year ago

“Two amazing technicians came to do extensive internet connection work. Sorted out long term problems we had, had. So pleasant and helpful. Would have them back anytime. Very kind and respectful.”

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Posted 1 year ago

Hi Vaughn! We are thrilled to hear you had such a great experience! Internet is so important to your every day living and so we are happy to know our techs were able to get it back up and running and resolve the long-term problems coming up! If you ever have any future tech troubles pop up, we'd be happy to send either of the technicians back!

Posted 1 year ago

“Great service from Julieann. She was very competent and sympathetic,.”

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Posted 1 year ago

Hi Julie! We are thrilled to know that Julianne was able to provide such a great experience for you! We always want to have technicians who are not only great at tech but great with people too! Thank you for the review!

Posted 1 year ago

“We are so impressed! Alex arrived on time and gave time. Nothing was too much trouble. Our ‘old people’ concerns were responded to warmly and professionally. Problems we’ve had with several devices were quickly and effectively resolved. Thank you Alex!”

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Posted 1 year ago

Hi Helen! If you're happy, we're happy! Alex definitely is a great technician who loves to help resolve any and all issues that crop up! It's also great to hear she was able to help with any questions and concerns that cropped up, as we believe that everyone is on their own journey in technology and we want to help them at their level! Thank you for such a great review and feedback!

Posted 1 year ago

“Friendly and excellent service. Very helpful technican”

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Posted 1 year ago

Hi Randall! Thank you for the great feedback! We're proud to know our technician was able to help with your tech troubles and get you up and running! Thank you again for the 5-star review!

Posted 1 year ago

“Anthony provided an excellent service”

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Posted 1 year ago

Hi there! Thank you for the 5-star review and feedback on Anthony regarding your most recent appointment!

Posted 1 year ago

“I gave Jessie 5 stars because he successfully completed my new laptop setup in a technically skilled, knowledgeable, professional and respectful manner. He expertly facilitated the off-site transfer of all data/software my from old laptop and he fine-tuned the laptop systems etc to meet my individual needs. It was a pleasure to do business with him.”

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Posted 1 year ago

Hi Joy! We are so thrilled to know that Jesse was able to give you such an incredible experience! We always want to have the best technicians to give our customers the best experience possible, and a big part of that is having great tech knowledge and a great manner about them! We are so pleased to know he was able to get your data all brought across from your old laptop and got your new laptop fine-tuned! Thank you for the great review.

Posted 1 year ago

“Excellent service thank you:)”

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Posted 1 year ago

Hi Shirley! Thank you for the 5-star review!

Posted 1 year ago

“We have nothing but praise for Teagan. She listened to what we as an aging couple needed, she responded to our needs courteously and professionally and we felt like we were respected throughout the process. Tegan worked very slowly and methodically as she was working through explaining things in a step-wise process allowing me time to write some notes. We hope that Teagan is able to attend our needs going forward with further needs as they arise. Thank you very much Teagan...you are awesome. Geeks should be proud to have you as part of their team.”

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Posted 1 year ago

Hi Marie! We are so thrilled to hear our technician was able to provide you with such a great couple experience! We always want to provide great service through clear explanations, and note-taking so that our customers understand everything that's happening and can be upskilled on their tech usage! We are absolutely proud to know your appointment went so well, and if you ever need further tech support feel free to give us a call! Thank you for the review!

Posted 1 year ago

“would highly recommend they were very helpful”

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Posted 1 year ago

Hi Tracy! We are thrilled to hear we were able to help you get back up and running with your tech! We also greatly appreciate the recommendations! Thank you for the great review!

Posted 1 year ago

“Great service. Pleasant and polite technician.”

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Posted 1 year ago

Hi there! Thank you for the great feedback on our service and our technician!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,920 reviews