Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,204 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,204 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Aaron provided great service, was knowledgeable and friendly.”

Helpful Report

Posted 1 year ago

Hi there, we're proud to know that Aaron did a great job! Thank you for the review.

Posted 1 year ago

“Excellent perseverance and communication thanks.”

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Posted 1 year ago

Hi John! Thanks for the 5-star review.

Posted 1 year ago

“Thank you Jesse for understanding and empathetic solution to my recent PC repair.”

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Posted 1 year ago

Hi John! We're so proud to hear that Jesse did a great job in repairing your PC. We will pass this on to him so he knows he's done a good job! Thank you for the review.

Posted 1 year ago

“I was impressed and very satified with Josh”

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Posted 1 year ago

Hi John! Thank you for sharing your experience with Josh and for the review.

Posted 1 year ago

“Sashika was very polite and demonstrated to me in simple terms how to use all facets of the printer that I am likely to use.”

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Posted 1 year ago

Hi Barbara! We are so proud to hear that Sashika was able to help you with your printer usage! It's important to use that our techs teach our customers in a simple way that is easy for them to understand. Thank you for the review.

Posted 1 year ago

“Alex is a very pleasant & knowlegeable lady . An asset to " Geeks On Wheels " . Commuincation is excellent.”

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Posted 1 year ago

Hi Graham! We are so proud to know that Alex has been not just an asset to us but to you as well! We are thrilled to hear that her communication is excellent to help you too! Thank you for the review.

Posted 1 year ago

“I made contact with Geeks on Wheels and within a few days they were out to see me at Summerset at Heritage Park , Mt Wellington. Amandeep explained to me of getting a new laptop. I had previously had my old desk top for some 20 years. I wanted to get away from the all the wires and boxes I had on my deck. I found Amandeep excellent explaning everything to do and could not be happier with my new computer set up.”

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Posted 1 year ago

Hi Mary! 20 years is an impressive time to have an old desktop running so great job on that achievement, but we are proud to hear that Amandeep was able to assist you in getting a new laptop to replace it to lead to a cleaner setup! We are happy to know that Amandeep was able to help with explaining everything clearly so you can get the most out of your new laptop! Thank you for the review.

Posted 1 year ago

“Tim dealt with my initial wifi issue very quickly and offered to assist with any other technical concerns i had. He upgrading my TV using Google chromecast and then trained me how to use it in a way I could understand. Totally recommend Geeks on Wheels”

Helpful Report

Posted 1 year ago

Hi Jane! It's great to hear that Tim was able to quickly find the problems with your WiFi and get it sorted! Training up our customers to use their tech is also an important part of our service, so we are proud to hear that Tim was able to help you in your Chromecast usage! Thank you for the review.

Posted 1 year ago

“Great service, knowledgeable and friendly staff.”

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Posted 1 year ago

Hi there! Thank you for the 5-star review!

Posted 1 year ago

“Service good and product happy with. Spoilt by arranging 8.30am and arriving at 9.30am. Disappointing.”

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Posted 1 year ago

Hi Mike, we are happy to hear that the service was good and that you're happy with the product. We do apologize for not arriving on the time arranged, sometimes our staff will get stuck within other jobs, or traffic and can cause delays, but we always aim to arrive as close to the designated time as possible. Thank you for the review.

Posted 1 year ago

“Taylor was able to quickly diagnose and fix my printer issues. He is a very knowledgeable technician and explained everything clearly. I like to have the same technician each time my computer needs attention. Hence the reason I have not given 5 stars is because there is a chance that next time I will have a different technician.”

Helpful Report

Posted 1 year ago

Hi Julie! We are so proud to know that Taylor was able to be such an excellent technician for you! We understand the ease that having a regular technician can bring, and if you do end up having a technician that you like, you are more than welcome to request that technician in the future. If you have a preferred technician we can also list this on your profile so that every time you book you get them, while they work at Geeks on Wheels. Thank you for the review and we hope this information gives you even more confidence in our service!

Posted 1 year ago

“keen to help. too limited in experience and knowledge of Apple devices and software in Dunedin”

Helpful Report

Posted 1 year ago

Hi Peter. Thank you for the feedback on our service. We train all our staff and ensure that their knowledge is up to date, but unfortunately, not every piece of information can be memorized and taught, and even the most trained technicians will run into problems that they have not encountered before. We will endeavor to get more training to Dunedin to ensure their knowledge is up to date, however, so that we know that they know everything they should for Apple products.

Posted 1 year ago

“Extremely impressed by Vaughan's thorough attention to detail in getting our system up and running correctly. Friendly and professional would thoroughly recommend Geeks on Wheels and Vaughan especially.”

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Posted 1 year ago

Hi Louise! We are so proud to hear that Vaughan was able to be so thorough in your appointment! It's important to us to ensure we get every detail correct so that your systems are up and running exactly the way our customers want! Thank you for the review.

Posted 1 year ago

“----------- very happy to have Jack here to CLEAN my computer after being Scammed -------- !!!!! --------- he was very efficient and straight forward ------ !”

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Posted 1 year ago

Hi Barbara! We are so happy to hear that Jack was able to help you after being scammed. We hate scammers and always want to make sure that our customers get the peace of mind that they know they can safely use their tech again! Thank you for the review.

Posted 1 year ago

“I was very pleased with the prompt service, which did everything I needed & very pleasantly too.”

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Posted 1 year ago

Hi Rhonda! We are proud to know that you've experience such great service, where we were able to get everything you needed done, promptly and pleasantly! Thank you for the review.

Posted 1 year ago

“Thanks so much for great service”

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Posted 1 year ago

Hi Len! Thank you for the 5-star review!

Posted 1 year ago

“Very happy with there service”

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Posted 1 year ago

Hi Theo! If you're happy, we're happy! Thank you for the review!

Posted 1 year ago

“very courteous and competent”

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Posted 1 year ago

Hi Stan! Thank you for the feedback and review!

Posted 1 year ago

“We received great service to solve our tech problem.”

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Posted 1 year ago

Hi Rebecca! We are thrilled to hear you got great service! Thank you for the review.

Posted 1 year ago

“Amazing service Lafi is such a friendly, helpful young man that has great knowledge of I.T issues.”

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Posted 1 year ago

Hi Alison! Thank you for sharing your experience with Lafi. We are so proud to know that his knowledge was able to provide such an amazing service, mixed in with his friendly personality! Thank you for the review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,204 reviews