Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,680 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,680 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Donavan did a tremendous job fixing issues and helping us upgrade our Computers. Very proficient and helpful he somehow managed to look past how hopelessly inadequate i am with technology and helped me grasp what i needed to. Cheers”

Helpful Report

Posted 2 years ago

Hi Bill! We are thrilled to know that Donavan did such a great job helping you with your computer upgrades! It's important to us to have technicians who are not only knowledgeable in tech but also don't judge other people's knowledge, so we are proud to know that Donavan manages that! Thank you for the review!

Posted 2 years ago

“Josh was very efficient, knowledgeable and answered so many questions I had additionally asked to my first job request. I wish I’d contacted you earlier, as introduction to so many useful tools I was unaware about. Will make our life’s so much easier. Huge thanks to Josh and the amazing work supplied from Geeks on wheels 🥰”

Helpful Report

Posted 2 years ago

Hi Kim! Thank you for sharing the experience with Josh! It's always a pleasure to help our customers, and we're glad you reached out even if it was wished to be earlier! We are proud to know that Josh was great at using his knowledge to help answer questions and show you new tips and tools to use your computer more effectively! Thank you for the review!

Posted 2 years ago

“I found Vivek to be super helpful, efficient and pleasant to deal with. However, the call centre was a different story. I was not impressed. They couldn't give me a time only that he would be there between 8am and 12pm. I told them I had to leave at 11am so they said they'd book me as the first appointment, shortly after 8am. They didn't pass on, I had to leave at 11am. He had a meeting that morning that was scheduled and they knew about, When he did ring it was too late. I wasted a whole morning. You have to be able to book a time. Saying, sometime in the morning is not good enough.”

Helpful Report

Posted 2 years ago

Hi Joanne, We're very sorry about the confusion with your booking on the 30th of November. Due to the nature of computer repair, we do not know how long jobs will generally run for so we are only able to provide either a morning or afternoon as a guide regarding when we'll arrive. But as you know, we do have the first appointment available for a specific time and the operator did book that time for you as requested. Unfortunately, after she had done that, a meeting was then booked over the top of that by a separate part of the business for our techs which led to our technician unable to get to you at the arranged time. We are very sorry for the confusion here as we usually spot issues like this before they occur. However in this case we did miss that and are very sorry for the oversight. I sincerely hope your issue was resolved and want to apologize again for what happened.

Posted 2 years ago

“Whenever I need some assistance with my computer I ask for Sashika Fernando, initially because he knows his way around Apple computers. However, he is so polite and a pleasure to work with, all the more reason to ask for him by name. Please don't lose him ! Regards John Glaister”

Helpful Report

Posted 2 years ago

Hi John! We are thrilled to hear that Sashika has been a great asset to you whenever you need tech support! We're proud to know that his demeanor has helped you have the confidence to request him whenever you need help, and we will definitely try our hardest to keep him around for the long haul! Thank you for the review.

Posted 2 years ago

“Yeonsuk is highly professional and able to understand problems and clearly explain solutions. He always arrives promptly.”

Helpful Report

Posted 2 years ago

Hi Lindi! We are thrilled to hear that Weonsuk has given you great service through his visits. Being on time is important to us, so we are glad to know he is always arriving promptly! We are also proud to know he has great knowledge of the tech troubles present and can explain his solutions well! Thank you for the review.

Posted 2 years ago

“Very good service from Jared, would reccommend him to all my friends”

Helpful Report

Posted 2 years ago

Thank you Judith for your 5 star rating! We are so happy you had a great experience with Jared and that you would reccommend him to all your friends. We appreciate your feedback!

Posted 2 years ago

“Tom the Techie was very friendly and helpful, thanks!”

Helpful Report

Posted 2 years ago

Thank you so much, Tim, for your 5 star rating! We really appreciate you taking the time to provide us with such valuable feedback.

Posted 2 years ago

“Very helpful. Our problem seems to have been sorted for now. Hopefully....”

Helpful Report

Posted 2 years ago

Thank you so much for your generous 5 star rating! We are delighted that we could help you and that your problem is now sorted.

Posted 2 years ago

“I really appreciated Alex's conscientious, thoughtful approach and her persistence in resolving an issue that turned out to be unexpectedly tricky.”

Helpful Report

Posted 2 years ago

Thank you for your four-star review of Geeks on Wheels! I am so glad that Alex was able to help you with your issue. I appreciate your kind words about Alex’s conscientious, thoughtful approach and the determination to solve the problem for you. It's wonderful to know your experience was a positive one. Thank you again for taking the time to rate our services.

Posted 2 years ago

“great communication and follow up”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Geeks on Wheels! We strive to provide our customers with the best service possible and we are glad that you felt that we were successful in doing so. Thank you again for your review, it is much appreciated!

Posted 2 years ago

“Big job.Amandeep was very patient and explained everything to me so I could understand. Checked everything I required was correct before he left Very happy with your service Thanks”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words, Penny! We appreciate your five star rating of Geeks on Wheels! We're thrilled that Amandeep was patient and helpful enough to explain everything in a way that you could understand, as well as ensuring that all you needed was checked and correct before leaving. We really appreciate your satisfaction with our service. Thank you!

Posted 2 years ago

“Great service, thought through the issue with the home network and fixed promptly”

Helpful Report

Posted 2 years ago

Thank you so much, Nick, for your wonderful 5 star rating of Geeks on Wheels! I'm so glad that you found our service helpful and that we were able to rectify your issue with your home network and fix it promptly. Your positive feedback means the world to us!

Posted 2 years ago

“Pleasant, courteous Technician. Appreciate the computer learning we gained thanks. Unfortunately, he needed to come back as one problem not sorted on the first visit. This incurred additional expense, inclusive of 'call out'.”

Helpful Report

Posted 2 years ago

Thank you for providing us with a 4 star rating for Geeks on Wheels! We greatly appreciate your feedback. We are sorry to hear that our technician had to come back as one problem was not resolved on the first visit. We understand that this incurred additional expense and we apologize for the inconvenience. Thank you for taking the time to talk to me so on the phone we were able to resolve your issue. We hope that the computer learning gained during the visits was beneficial.

Posted 2 years ago

“Alexj was very helpful. Gave great advice”

Helpful Report

Posted 2 years ago

Hi Dymphna! We are thrilled to hear that Alex was able to give great service and advice! Thank you for the review!

Posted 2 years ago

“On time new all the tricks achieved a lot in the hour”

Helpful Report

Posted 2 years ago

Hi Allan! Thank you for the review and feedback on our service!

Posted 2 years ago

“Taylor was good at quickly establishing the scale of the hack problem and dealing with it.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for sharing your experience with Taylor! We are proud to hear that he was able to help in a fairly complicated and stressful hacking situation and get things resolved! Thank you for the review!

Posted 2 years ago

“Great man very casual and informative”

Helpful Report

Posted 2 years ago

Hi Grant! Thank you for the feedback on our technician and review!

Posted 2 years ago

“Professional service!! Lifesavers. Great technician! Chance was super helpful and knew what he was doing, absolute peace of mind using Geeks on Wheels. Thank you.”

Helpful Report

Posted 2 years ago

Hi there! We are thrilled to hear that Chance was able to be such a great experience for you! We always want our technicians to be able to give a professional service and have great knowledge of tech, so we are proud to know Chance did both of those! We will send your thanks onto Chance so he gets the recognition he deserves! Thank you for the review!

Posted 2 years ago

“Tim was fantastic. He explained to him how my new modem would work and I was very impressed.”

Helpful Report

Posted 2 years ago

Hi there! We are so proud to hear that Tim was able to give such a great experience, through his explanations and hard work! Thank you for the review

Posted 2 years ago

“I have only praise for the Geek team. After initial difficulties with a new printer and a failing newish PC, all problems were eventually resolved in minimal time to my total satisfaction. The value of my Geek Plus Premium membership was demonstrated fully, and I can only recommend it strongly to everyone else.”

Helpful Report

Posted 2 years ago

Hi there! Thank you for your praise and support! Customer satisfaction is a very important aspect of our business, and so we are thrilled to hear that we were able to do this through our problem-solving and efficiency! We're also proud to know that you're getting everything you can out of your Geek Plus Premium membership! Thank you for the review!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,680 reviews