Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,996 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,996 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Rence gave excellent service . He was very patient and understanding of my needs . Things that I was unsure about he explained in a clear concise manner . He was pleasant in his manner and polite”

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Posted 3 years ago

Thank you for the great review, Georgina! It’s awesome to be able to help. Rence prides himself on giving our customers a great experience. We'll pass on your kind words to him. We’re hopeful we can help you again sometime in the future.

Posted 3 years ago

“Weonsuk was very helpful and knowledgeable Also he has a very pleasant manner and explained all my queries with patience”

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Posted 3 years ago

Hi Gail. Good to hear you had such a positive experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Weonsuk will be thrilled to hear your kind words. Thanks again!

Posted 3 years ago

“Their Technician called to confirm the time. Explained what they planned to do in simple English so I understood the process. Very helpful.”

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Posted 3 years ago

Satisfied customers mean so much to us. Thank you!

Posted 3 years ago

“Have used you a few times and each time I have been very happy with the service.”

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Posted 3 years ago

Hi Sue. We’re really pleased you had such a great experience. Thank you for the feedback!

Posted 3 years ago

“Very good service. Mike was very helpful.”

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Posted 3 years ago

Hi Tony. Thank you for the 5-star rating!

Posted 3 years ago

“Thankyou Paul job well done as usual all very professional.”

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Posted 3 years ago

Hi Vic. Thank you for the great review!

Posted 3 years ago

“A professional attitude right from start with booking and IT specialist, many thanks.”

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Posted 3 years ago

Thank you, Joe! We are thrilled you enjoyed your experience.

Posted 3 years ago

“Always helpful and patient making it a pleasure to deal with.”

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Posted 3 years ago

Hi Iain! As always, it’s awesome to be able to help. Thank you for the feedback!

Posted 3 years ago

“Very informative and helpful technician”

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Posted 3 years ago

Good to hear you had such a positive experience. Thank you for the 5-star review!

Posted 3 years ago

“Very good service from Harry who was friendly, prompt and efficient-thankyou”

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Posted 3 years ago

Hi Pauline. Thank you for leaving us such a wonderful review. Harry will be pleased to hear such kind words!

Posted 3 years ago

“Bought new computer. OLD one died. All information was successfully transferred. ReubenR installed it. He was confident, efficient, and polite. We are very happy.”

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Posted 3 years ago

Hi Joan. It’s incredibly satisfying to get such great feedback. Thank you so much. Awesome that we were able to help with your new computer setup. We’ll pass on your kind words to Reuben. He will be thrilled. Thanks again for using Geeks On Wheels!

Posted 3 years ago

“Mike was excellent. Thanks”

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Posted 3 years ago

Thanks for the great review, Thomas! Positive reviews are really important to Mike.

Posted 3 years ago

“Punctual, efficient and very helpful”

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Posted 3 years ago

Hi Ray. GREAT feedback and thank you!

Posted 3 years ago

“Weousuk was requested by me and he once again proved priceless in his ability to meet my needs. Several key subjects were addressed successfully. I am one happy customer, thank you Geeks on Wheels.”

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Posted 3 years ago

Hi Clive. Thank you for the AWESOME feedback! We're so glad you had such a positive experience. Weonsuk will be delighted with your feedback. Thanks again!

Posted 3 years ago

“Thanks Paul”

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Posted 3 years ago

Hi Gavin. Thank you for the 5-star review!

Posted 3 years ago

“Pleasant, calm, comfortable and obliging. He'd be welcome back.”

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Posted 3 years ago

Hi Ena. Thank you. Satisfied customers mean so much to us. We’re looking forward to the next time we can help you.

Posted 3 years ago

“ReubenR has serviced our computers on a number of occasions now and we can't speak highly enough of his helpful, respectful and extremely patient competence. We will have no hesitation in requesting his service in the future. He is a credit to Geeks on Wheels.”

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Posted 3 years ago

Thank you so much! It’s great to hear you rate our service so highly. Great to hear that all your appointments went so well. We’ve passed this feedback onto Reuben as it’s important he gets recognition for a job well done. We’re hopeful we can help you again sometime in the future. Thanks again!

Posted 3 years ago

“Thank you so much. Fred was very professional and extremely helpful. Fixed all issues we had plus more. Wonderful service. Look forward to using you again for any further problems we may have.”

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Posted 3 years ago

It’s great to hear you rate our service so highly. We work really hard to offer the BEST customer experience so thank you for your feedback. We’re so pleased you rated Fred's work. We’ll let him know. Thanks again!

Posted 3 years ago

“Outstanding service from Michael who assessed, analysed, suggested and implemented solutions- all within the hour! Super impressed.”

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Posted 3 years ago

Hi Vinnie. We’re thrilled to get such positive feedback. We’ve passed this feedback onto Michael as it’s important he gets recognition for a job well done. Thank you for the feedback!

Posted 3 years ago

“Very pleased wth Joseph's presentation and expertise. Job Sheet 363134. Client No.662449.”

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Posted 3 years ago

Thanks for the 5-star review, Ron! Joseph will be thrilled to hear your kind words.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 6,996 reviews