Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,053 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent Service! Technician Jesse was great! explained in simple terms to senior customer what he was doing and why!”

Helpful Report

Posted 1 year ago

Hi Te Okiekie Collier! We are so proud to hear that Jesse gave you such a great experience. It's important to us not use tech jargon when talking to our customers, so that anyone can understand with any level of tech knowledge, so it's great to know that Jesse did that for you! Thank you for the review.

Posted 1 year ago

“Used your firm several times - great for me as I don't have transport. AlexJ very nice, efficient & organised. Showed me a couple of easy checks I didn't know - very helpful”

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Posted 1 year ago

Hi Karen! We are so proud to hear that we have continued to help you with your tech troubles! It's certainly great to know that the fact we come to you has been beneficial to you as well! Thank you for the 5-star review!

Posted 1 year ago

“Normal first class service by very obliging service person well versed in product and what was required”

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Posted 1 year ago

Hi Michael! We are thrilled to hear that you got great service from our technician! Thank you for the review!

Posted 1 year ago

“Donavan did a tremendous job fixing issues and helping us upgrade our Computers. Very proficient and helpful he somehow managed to look past how hopelessly inadequate i am with technology and helped me grasp what i needed to. Cheers”

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Posted 1 year ago

Hi Bill! We are thrilled to know that Donavan did such a great job helping you with your computer upgrades! It's important to us to have technicians who are not only knowledgeable in tech but also don't judge other people's knowledge, so we are proud to know that Donavan manages that! Thank you for the review!

Posted 1 year ago

“Josh was very efficient, knowledgeable and answered so many questions I had additionally asked to my first job request. I wish I’d contacted you earlier, as introduction to so many useful tools I was unaware about. Will make our life’s so much easier. Huge thanks to Josh and the amazing work supplied from Geeks on wheels 🥰”

Helpful Report

Posted 1 year ago

Hi Kim! Thank you for sharing the experience with Josh! It's always a pleasure to help our customers, and we're glad you reached out even if it was wished to be earlier! We are proud to know that Josh was great at using his knowledge to help answer questions and show you new tips and tools to use your computer more effectively! Thank you for the review!

Posted 1 year ago

“Whenever I need some assistance with my computer I ask for Sashika Fernando, initially because he knows his way around Apple computers. However, he is so polite and a pleasure to work with, all the more reason to ask for him by name. Please don't lose him ! Regards John Glaister”

Helpful Report

Posted 1 year ago

Hi John! We are thrilled to hear that Sashika has been a great asset to you whenever you need tech support! We're proud to know that his demeanor has helped you have the confidence to request him whenever you need help, and we will definitely try our hardest to keep him around for the long haul! Thank you for the review.

Posted 1 year ago

“Yeonsuk is highly professional and able to understand problems and clearly explain solutions. He always arrives promptly.”

Helpful Report

Posted 1 year ago

Hi Lindi! We are thrilled to hear that Weonsuk has given you great service through his visits. Being on time is important to us, so we are glad to know he is always arriving promptly! We are also proud to know he has great knowledge of the tech troubles present and can explain his solutions well! Thank you for the review.

Posted 1 year ago

“Very good service from Jared, would reccommend him to all my friends”

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Posted 1 year ago

Thank you Judith for your 5 star rating! We are so happy you had a great experience with Jared and that you would reccommend him to all your friends. We appreciate your feedback!

Posted 1 year ago

“Tom the Techie was very friendly and helpful, thanks!”

Helpful Report

Posted 1 year ago

Thank you so much, Tim, for your 5 star rating! We really appreciate you taking the time to provide us with such valuable feedback.

Posted 1 year ago

“Very helpful. Our problem seems to have been sorted for now. Hopefully....”

Helpful Report

Posted 1 year ago

Thank you so much for your generous 5 star rating! We are delighted that we could help you and that your problem is now sorted.

Posted 1 year ago

“great communication and follow up”

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Posted 1 year ago

Thank you so much for your 5 star rating of Geeks on Wheels! We strive to provide our customers with the best service possible and we are glad that you felt that we were successful in doing so. Thank you again for your review, it is much appreciated!

Posted 1 year ago

“Big job.Amandeep was very patient and explained everything to me so I could understand. Checked everything I required was correct before he left Very happy with your service Thanks”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words, Penny! We appreciate your five star rating of Geeks on Wheels! We're thrilled that Amandeep was patient and helpful enough to explain everything in a way that you could understand, as well as ensuring that all you needed was checked and correct before leaving. We really appreciate your satisfaction with our service. Thank you!

Posted 1 year ago

“Great service, thought through the issue with the home network and fixed promptly”

Helpful Report

Posted 1 year ago

Thank you so much, Nick, for your wonderful 5 star rating of Geeks on Wheels! I'm so glad that you found our service helpful and that we were able to rectify your issue with your home network and fix it promptly. Your positive feedback means the world to us!

Posted 1 year ago

“Alexj was very helpful. Gave great advice”

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Posted 1 year ago

Hi Dymphna! We are thrilled to hear that Alex was able to give great service and advice! Thank you for the review!

Posted 1 year ago

“On time new all the tricks achieved a lot in the hour”

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Posted 1 year ago

Hi Allan! Thank you for the review and feedback on our service!

Posted 1 year ago

“Taylor was good at quickly establishing the scale of the hack problem and dealing with it.”

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Posted 1 year ago

Hi there! Thank you for sharing your experience with Taylor! We are proud to hear that he was able to help in a fairly complicated and stressful hacking situation and get things resolved! Thank you for the review!

Posted 1 year ago

“Great man very casual and informative”

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Posted 1 year ago

Hi Grant! Thank you for the feedback on our technician and review!

Posted 1 year ago

“Professional service!! Lifesavers. Great technician! Chance was super helpful and knew what he was doing, absolute peace of mind using Geeks on Wheels. Thank you.”

Helpful Report

Posted 1 year ago

Hi there! We are thrilled to hear that Chance was able to be such a great experience for you! We always want our technicians to be able to give a professional service and have great knowledge of tech, so we are proud to know Chance did both of those! We will send your thanks onto Chance so he gets the recognition he deserves! Thank you for the review!

Posted 1 year ago

“Tim was fantastic. He explained to him how my new modem would work and I was very impressed.”

Helpful Report

Posted 1 year ago

Hi there! We are so proud to hear that Tim was able to give such a great experience, through his explanations and hard work! Thank you for the review

Posted 1 year ago

“I have only praise for the Geek team. After initial difficulties with a new printer and a failing newish PC, all problems were eventually resolved in minimal time to my total satisfaction. The value of my Geek Plus Premium membership was demonstrated fully, and I can only recommend it strongly to everyone else.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for your praise and support! Customer satisfaction is a very important aspect of our business, and so we are thrilled to hear that we were able to do this through our problem-solving and efficiency! We're also proud to know that you're getting everything you can out of your Geek Plus Premium membership! Thank you for the review!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,053 reviews