Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,367 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,367 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fabulous service knowledge and flexibility thank you HarryO !”

Helpful Report

Posted 3 years ago

Hi Rachael. Thank you. Satisfied customers mean a lot to us! HarryO will be delighted with your feedback. We’re looking forward to the next time we can help you.

Posted 3 years ago

“I was delighted with the Service provided by Harry this morning He not only completed all the tasks I needed, but was very patient and curteous with my many questions!! Geraldine Donovan”

Helpful Report

Posted 3 years ago

Hi Geraldine. Thank you for the AMAZING feedback! This review made our day. Your positive experience reaffirms our focus on customer satisfaction. Harry will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 3 years ago

“excellent service thank you”

Helpful Report

Posted 3 years ago

Thanks for the great review!

Posted 3 years ago

“I found Reubens help and knowledge was fantastic. He helped me with my Apple Mac settings.. password and sorted my files and did a backup. And helped us with our Wifi problems.”

Helpful Report

Posted 3 years ago

Hi Rosie. It’s incredibly satisfying to get such great feedback. Awesome that we were able to help you. Reuben will be delighted with your feedback. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 3 years ago

“James arrived on time, he was as usual very efficient, he kept me informed while he carried out various fix its on phone, and computer. We are always very satisfied with the service we receive from Geeks on Wheels.”

Helpful Report

Posted 3 years ago

Hi. We’re really pleased you had such a great experience. Your positive experience reaffirms our focus on customer satisfaction. Our technicians really value positive feedback and James is no exception. We’re looking forward to the next time we can help you.

Posted 3 years ago

“Fantastic service from booking over the phone to the communication and work carried out by Rence. He understood what we needed and was friendly, extremely professional and efficient getting the work done. Highly recommended!”

Helpful Report

Posted 3 years ago

Hi Kim. Thanks, heaps for taking the time to leave this awesome review. Rence prides himself on giving our customers a great experience. We'll let him know. Thanks again!

Posted 3 years ago

“Sorted problem efficiently”

Helpful Report

Posted 3 years ago

Hi Stephanie. Thank you for the great feedback. Gald we could help!

Posted 3 years ago

“I found Ran very helpful, fixed my problems and explained what he was doing.”

Helpful Report

Posted 3 years ago

Thanks for the lovely feedback!

Posted 3 years ago

“I found the visit very helpful and solved several problems.”

Helpful Report

Posted 3 years ago

GREAT feedback and thank you, Beverly. Glad we could help with all your issues!

Posted 3 years ago

“Michael was very helpful. He was a able to clearly explain how to deal with my issues in language that was understandable.”

Helpful Report

Posted 3 years ago

Hi Linda. We really appreciate feedback from our customers about their experience. Satisfied customers make us smile. Michael will be thrilled to hear your kind words.

Posted 3 years ago

“Gino was incredibly knowledgeable in understanding my issue and cheerful”

Helpful Report

Posted 3 years ago

Hi Colleen. Thank you for the awesome feedback! We’ve passed this feedback onto Gino as it’s important he gets recognition for a job well done.

Posted 3 years ago

“Efficient work and explanation. Polite and can recommend.”

Helpful Report

Posted 3 years ago

Thank you! Satisfied customers mean so much to us.

Posted 3 years ago

“The technician that came out only checked 2/4 of the computers. Looked at the sticker on the computer and said that it wasn't good. We only received 1 report out of 4. Two of the computers are the same but I still would've expected a check of both. Just cause they're the same doesn't mean they run the same. Also when you say a health check I thought that you would do some sort of clean up not just an inspection. This could easily be my misinterpretaion. Technician also said he would send through some recommendations of computers for us. Haven't seen this. Unfortunately as a new customer I'm not convinced I've brought a good package.”

Helpful Report

Posted 3 years ago

Hi. Thank you for letting us know your thoughts on our service. Our number one priority is our customers' satisfaction, and we are keen to better understand the areas we may not have delighted you here. If you would like to discuss these further, then please call us on 0800 424 335 to discuss your experience further. Just ask to speak to Kevin.

Posted 3 years ago

“Excellent at explenation & attentive to our needs.”

Helpful Report

Posted 3 years ago

Amazing feedback and Thank you, Cedric!

Posted 3 years ago

“Always good service from Mike.”

Helpful Report

Posted 3 years ago

Hi Robert. It’s incredibly satisfying to get such great feedback. Thank you!

Posted 3 years ago

“The technician was very competent and helpful - and was able to work around our family. Problem now resolved and we have peace of mind, Many thanks”

Helpful Report

Posted 3 years ago

Hi Chris. Thank you. Satisfied customers mean so much to us.

Posted 3 years ago

“Yes I would”

Helpful Report

Posted 3 years ago

Thanks for the 5-Star rating!

Posted 3 years ago

“exellent service as usual”

Helpful Report

Posted 3 years ago

Thanks for the awesome review!

Posted 3 years ago

“Really helpful IT person. Good at explaining things”

Helpful Report

Posted 3 years ago

Hi Julia. GREAT feedback and thank you.

Posted 3 years ago

“Great service, came out on a Saturday as I was restricted to the time of work at the moment. Had a list of minor improvements and changes to make or update. Ruben was efficient and meticulous going thru the list and completing each task to exactly the outcome I was expecting. Thanks Brent”

Helpful Report

Posted 3 years ago

Hi Brent. Thanks for sharing your experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Great to hear your appointment went so well. We’ve passed this feedback onto Reuben as it’s important he gets recognition for a job well done. Thank you for the feedback!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,367 reviews