Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,592 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Few things we have not been able to get right yet. Are wanting to use again.”

Helpful Report

Posted 6 years ago

Hi Rebeeca, could you please call us on 0800 424 335 to discuss your issues further. Thank you for the 4 stars!

Posted 6 years ago

“very pleasent visitfixed allmy problems and advised remesh network WIFI which i will put in.”

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Posted 6 years ago

Hi John, good to hear that our technicians were able to provide such an excellent service. Thank you for the 5 stars and feedback!

Posted 6 years ago

“Great service as always from Julian,a problem which was thought to have been fixed then reoccurred was dealt with today satisfactorily by a team member in Dunedin thank you all”

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Posted 6 years ago

Hi Mervyn, good to hear that Julian was able to provide such a great service. Thank you for the 5 stars and feedback!

Posted 6 years ago

“Very pleased with James, he sorted everything out for me and I will be using your company in the future. Regards Geoff”

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Posted 6 years ago

Hi Geoffrey, good to hear that James was able to provide such a great service. Thank you for both the 5 stars and feedback!

Posted 6 years ago

“Ryan was very informative and made some helpful suggestions. Thank you Ryan I would not be very confident in recommending Geeks on Wheels to other people because although the Geeks have always been very good when i have managed to get in contact with one, in the past year or so I have found it very frustrating that although I was assured that someone would get back to me when I called this sometimes did not happen or took more than one phone call to speak to a Geek for remote help. In the end I gave up. When I first joined this was not the case. I am hoping your service has returned to the high quality it used to be.”

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Posted 6 years ago

Hi Irene, good to hear that Ryan was able to provide such a fantastic service. Apologies for the delay for the Geek Hotline getting back to you we will pass your feedback on. Thank you for the 5 stars!

Posted 6 years ago

“Am very happy with such excellent service provided. James was very pleasant and very helpful. Can highly recommend”

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Posted 6 years ago

Hi Virginia, good to hear that James was able to provide such a fantastic service. Thank you for both the 5 stars and feedback!

Posted 6 years ago

“Fast service and very knowledgeable.”

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Posted 6 years ago

Hi, good to hear that our technicians were able to provide both a fast and knowledgeable service. Thank you for the feedback and 5 stars!

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Hi Peter, good to hear that our technicians were able to provide such an excellent service. Thank you for the feedback and 5 stars!

Posted 6 years ago

“As with my previous review-excellent.”

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Posted 6 years ago

Hi Norma, thank you for the 5 stars and great feedback!

Posted 6 years ago

“Had Val out to sort some problems on our computer. Rang to confirm arrival time - polite and explained everything he was doing. Completed some upgrades- did a tidy up on corrupted files and got speakers and sound on computer working. Would certainly use again.”

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Posted 6 years ago

Hi, good to hear that Val was able to provide such an excellent service. Thank you for the 5 stars!

Posted 6 years ago

“Friendly and helpful information and service”

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Posted 6 years ago

Hi Adrian, good to hear that our technicians were able to provide both a friendly and helpful service. Thank you for the feedback and 5 stars!

Posted 6 years ago

“Julian has sorted my windows PC so that I can go ahead with confidence towards the changes in. Windows.”

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Posted 6 years ago

Hi Mary, good to hear that Julian was able to provide such a fantastic service. Thank you for the 5 stars and feedback!

Posted 6 years ago

“You guys are great. Would recommend you to anyone that needs help.”

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Posted 6 years ago

Hi Sharon, good to hear that our technicians were able to provide such a great service. Thank you for both the 5 stars and recommendations!

Posted 6 years ago

“The folk at Geeks are Angels - truly! They work magic, and in the nicest possible way! A bonus is that lots of them are cat lovers.”

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Posted 6 years ago

Hi Clare, good to hear that our technicians were able to provide such a fantastic service. Thank you for the feedback and 5 stars!

Posted 6 years ago

“Very expensive hourly rate since taken over by Australian company (I have used Geeks since their inception) Generally good service/advice Currently exploring option of replacing aging computer with a new or "refurbished" computer from Geeks”

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Posted 6 years ago

Hi Neville, sorry to hear that you feel our rate is expensive. Just to clarify, we are fully owned by a New Zealand company. Good luck with the "Geek Approved" model, they are a fantastic way to get a highly specked device at a reasonable rate.

Posted 6 years ago

“Phillip was really helpful professional and knowledgeable about the problem and how best to solve it”

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Posted 6 years ago

Hi, good to hear that Phillip was able to provide such a helpful and professional service. Thank you for the feedback and 5 stars!

Posted 6 years ago

“A very pleasant man who certainly sorted my iPad out to my satisfaction. He tried to get my Sibelius programme to eventuate but so far it remains hidden! Grateful that he tried. Many thanks for helping a ‘senior lady’ with her iPad!”

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Posted 6 years ago

Hi Lorraine, good to hear that our technician was able to provide such an excellent service on your iPad. Thank you for the feedback and 4 stars!

Posted 6 years ago

“Sanju was very helpful and made some very useful suggestions for how to improve my set up which I was not aware of... so I now have a better system than before.”

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Posted 6 years ago

“My geek on wheels was terrific and, being *cough* somewhat older and somewhat ignorant, was very patient and helpful. Thank you.”

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Posted 6 years ago

Hi Nick, good to hear that our technicians were able to provide such a fantastic service. Thank you for the feedback and 5 stars!

Posted 6 years ago

“Hello We have used Geeks on Wheels three times recently and found the service excellent and the Technicians easy to understand.”

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Posted 6 years ago

Hi Angela, good to hear that we were able to provide another excellent service. Thank you for the 5 stars and the feedback!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,592 reviews