Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,827 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,827 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gave very clear and easy to understand advice. Was patient and willing to repeat information. A very useful and enjoyable meeting!”

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Posted 2 years ago

Hi Marian, we're so pleased that you found our service to be so valuable. We aim not just to fix your tech, but also to share our expertise in simple, understandable terms. It's important to us that we leave you feeling more confident with your technology. Thank you for your 5-star review!

Posted 2 years ago

“Amazing response time, same day booking made it very easy! Julian was very polite and professional. Highly recommend”

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Posted 2 years ago

Hi Jenny, awesome to learn that you found our service to be prompt and straightforward. Equally, we're chuffed that Julian made your experience with Geeks on Wheels so positive. Thank you for your 5-star review and your recommendation!

Posted 2 years ago

“Alex showed up and sorted out my monitors. Wish I'd called months ago! Friendly, convenient service. Thanks!”

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Posted 2 years ago

Hi Andy! We're so pleased our technician Alex was able to get your monitors up and running again. We're just a call away if you have anymore tech troubles in the future. Thank you for your 5-star review!

Posted 2 years ago

“The person who came to see me was very helpful”

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Posted 2 years ago

Hi Les, thank you for your 5-star review! We're proud to hear your technician produced the results you were after with your technology. Thanks again!

Posted 2 years ago

“Amazing service. Good communication about upcoming appointment and when the technician is on their way. Technician was friendly and efficient with time. Would recommend.”

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Posted 2 years ago

Hi Adi, thank you for your 5-star review and recommendation! Awesome to hear you found our service to be amazing, from the moment you booked until your appointment. This is the consistency we strive for! Thanks again!

Posted 2 years ago

“Great followup service”

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Posted 2 years ago

Hi John! Thank you for your 5-star review! Awesome to hear your follow up went well and you got the results you were after. Thanks again!

Posted 2 years ago

“Ben was courteous and polite at all times. He listened and tried as far as possible to explain everything he was doing. Unfortunately, the first visit did not achieve the result we required for but he came again and quickly sorted out the issues. I would thoroughly recommend Ben's work, and his pleasant approach made it a lot easier for someone who is not computer literate. With thanks, Alice Paul”

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Posted 2 years ago

Hi Alice, thank you for your 5-star review! We're so pleased that our technician Ben was persistent in remedying your tech troubles. It's important to us that we persevere when stubborn tech shows it's face! We will make sure to share your kind words with Ben. Thanks again!

Posted 2 years ago

“The service was excellent, very helpful, Keeped intouch time wise very pleasant”

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Posted 2 years ago

Hi Lynne, thank you for your 5-star review and your very kind words. It's awesome to hear that your recent experience with our service hit the mark on some of our key goals! Thanks again, your feedback means a lot!

Posted 2 years ago

“Laptop was setup just how I wanted it, the service person was very pleasant and easy to follow what he was explaining”

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Posted 2 years ago

Hello! Thank you for your 5-star review! Before diving into your tech needs, we want to make sure that we really listen to what you're looking for! So, we're very pleased to hear that your technician not only did this but also explained the process so you felt more confident with your tech going forward. Thanks again!

Posted 2 years ago

“Thank you Chris for your prompt and great help to get our computer and mobile phones cleaned and checked after a Scam. Great job. Merv and Heather Hoe”

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Posted 2 years ago

Hi Merv and Heather, thank you for your 5-star review. We're very sorry to hear you recently experienced a scam. At the best of times, these things can be extremely frustrating and inconvenient. So, we're more than pleased that our technician Chris was able to swiftly check and clean everything up. Thanks again for your kind words.

Posted 2 years ago

“Alex, Was very good listener for all my requests and was very oblyging.”

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Posted 2 years ago

Hi Colleen, it's important to us that our technicians not only fix your tech, but actually take the time to listen to your needs before getting started! So we're chuffed to learn that Alex accommodated to this! Thank you for your 5-star review!

Posted 2 years ago

“Fantastic service. Turned up on time, and solved the problem in under an hour. Thanks so much!”

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Posted 2 years ago

Hi D'arcy! Thank you for your 5-star review and kind words. Awesome to hear you found our service to be both prompt and efficient! Thanks again.

Posted 2 years ago

“Always a problem solved with Jacob, such a pleasure to know that everything will be sorted with out any hassles. We would rcommend Geeks on Wheels to all who require assistance in these technical times.”

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Posted 2 years ago

Hi Jackie, thank you for your 5-star review and recommendation! We're so pleased to hear that you continue to find confidence in our service. It's equally awesome to learn that Jacob ensured the process was seamless and delivered the results you were hoping for! Thanks again.

Posted 2 years ago

“Prompt service”

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Posted 2 years ago

Hi John, awesome to hear you find our service to be timely and efficient. Thank you for your 5-star review!

Posted 2 years ago

“Excellent service and great staff”

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Posted 2 years ago

Hi Lesley, thank you kindly for you 5-star review! It's always gratifying to hear that we're continuing to provide a valuable service for our customers! Thanks again.

Posted 2 years ago

“ChrisK was very quick in identifying the cause of my glitches with my laptop and solved that while explaining what he was doing. He also checked a few other queries I had and his explanations were clear. I now feel competent to deal with minor problems of a similar nature, but would happily call him again if I get "tied up in knots"!”

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Posted 2 years ago

Hi Julie! Thank you for your 5-star review! It is very important to us that we not only resolve your tech issues but also leave you feeling more confident with your tech going forward. So, we're very proud to learn that Chris made sure this was the case for you! If you do end up tied in knots again, with frustrating and complex tech issues, we'd be more than happy to assist you again. Thanks again for your kind words!

Posted 2 years ago

“Kind, competent technician solved alll issues.”

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Posted 2 years ago

Thank you for your 5-star review! We're super glad to learn that your technician not only accommodated you but also adeptly resolved all of your technical challenges! Thanks again.

Posted 2 years ago

“A very pleasant young man who worked well and sorted outmy change of email.”

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Posted 2 years ago

Hi Marlene, thank you for your 5-star review! It's very rewarding to hear that we could assist you seamlessly in transitioning to a new email platform, and we're chuffed your experience was nothing short of positive! Thanks again!

Posted 2 years ago

“Very pleased with the service.”

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Posted 2 years ago

Hi Roland, thank you for your 5-star review and kind words!

Posted 2 years ago

“JackM contacted me to advise his arrival time. Explained what he needed to do and the reasons my e-mail address needed to change. Successfully transfered files from Xtra to outlook. Anwsered other queries I had in operating system”

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Posted 2 years ago

Hi Ray, thank you for your kind words and 5-star review. It's awesome to hear that Jack went above and beyond to ensure your experience with Geeks on Wheels was both accommodating and valuable. We'll be sure to pass on your review to him! Thanks again!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,827 reviews