Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,367 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,367 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service. Jared arrived well on time, friendly, efficient. Really understandable explanations of what was wrong and what he needed to do / what our options were for a fix. Gave us options when we’re were looking at 1hour + for time. Highly recommend. Very satisfied with service. Su and Paul”

Helpful Report

Posted 3 years ago

Hi Su and Paul. Thanks for sharing your experience. We’ve passed this feedback onto Jared as it’s important he gets recognition for a job well done. We look forward to the next time we can help you with your technology.

Posted 3 years ago

“Always helpful and knowledgeable even though I have rarely had the same person twice. I found Weonsuk great.”

Helpful Report

Posted 3 years ago

Thanks Jill! We really appreciate your feedback!

Posted 3 years ago

“Outstanding service!!”

Helpful Report

Posted 3 years ago

Thanks Barbara!

Posted 3 years ago

“Donovan was great, again. My laptop is now running fabulously. He also taught me how to do things myself, that I didn't know how to do.”

Helpful Report

Posted 3 years ago

That is great! Donavan will be thrilled to hear you gave him such high praise! We’re hopeful we can help you again sometime in the future.

Posted 3 years ago

“We had excellent service from Yuri He explained how he could improve the performance of our laptop, in simple layman's terms, and each step was completed to perfection in a timely manner”

Helpful Report

Posted 3 years ago

We really appreciate feedback from our customers about their experience. It’s awesome to be able to help. Yuri will be thrilled to hear your kind words.

Posted 3 years ago

“My goodness so slow at installing everything. I had my neighbor install the same thing in our bach in half the time. Very expensive gear 25% more than you can buy from the store. Didn't get everything I wanted done because they had taken so long. They had a $30 autumn special running but was informed they only give it to you if you ask. Which I didn't see on their website so how would people know? I would not recommend them. Also this doesn't have spell check disposing that tech specialist can't add this to review service”

Helpful Report

Posted 3 years ago

Hi. Thank you for the feedback, it's displeasing to us to hear you didn’t have a positive experience. We apologise and it is important we resolve this with you. I will contact you to discuss the recent visit you've had with us. In order to keep our review services accurate, we use an independent 3rd party service, which we don't control the spellcheck option. It’s important we resolve this and deliver a better experience next time. Can you please make contact with us on 0800 424 335? Please ask for Kevin.

Posted 3 years ago

“Great service, you have wonderful people working for you. I have used you 3 times now and each person has been excellent.”

Helpful Report

Posted 3 years ago

Thanks, Elene! We think so as well! Customer satisfaction is a big driver for us and all of our employees. It's great to hear all your appointments with us have been good ones!

Posted 3 years ago

“Weonsuk was very helpful and patient. Excellent service and pleasant manner. I found the phone service was great when I got through but on 2 occasions there were delays in the phone being answered and I gave up.”

Helpful Report

Posted 3 years ago

Thanks Miriam! Great to hear Weonsuk was a pleasure to deal with. Our phone lines have been a little under the pump recently! We are actively working on hiring additional staff to prevent the delays in the future!

Posted 3 years ago

“Great service, identified issues quickly and solved. Discussed and demonstrated in an easy-to-understand manner.”

Helpful Report

Posted 3 years ago

Thanks, Gaynor! We really appreciate feedback from our customers about their experience. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 3 years ago

“Brilliant service and Ruban was so accommodating, highly recommend them”

Helpful Report

Posted 3 years ago

Thanks for the review Keryn! Reuben will be glad he was able to help you out!

Posted 3 years ago

“Friendly competent service. Thanks.”

Helpful Report

Posted 3 years ago

Thanks Bill!

Posted 3 years ago

“gave opportunity for earlier appointment Courteous service examining all possibilities of improved performance of the computor.”

Helpful Report

Posted 3 years ago

Great to hear we were able to improve your computer's performance! Thanks for taking the time to leave us a review!

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

Thanks Josephine!

Posted 3 years ago

“Very efficient and effective.”

Helpful Report

Posted 3 years ago

Thanks Marion!

Posted 3 years ago

“Very obliging and he kept me thoroughly informed about what was going on”

Helpful Report

Posted 3 years ago

Thanks for the 5-star review, Denis! It's great to be able to help!

Posted 3 years ago

“vERY GOOD SERVICE FROM uk”

Helpful Report

Posted 3 years ago

Thanks Brian! Glad to hear UK was able to help you out!

Posted 3 years ago

“Used the on-line chat service and found it really good. Was able to work out the problem and fixed it myself with a new ethernet cable. Thank you Geeks on Wheels.”

Helpful Report

Posted 3 years ago

Great to hear Roger! Our helpline service is top-notch! Great to hear they were able to help you out!

Posted 3 years ago

“Great service, Rence arrived on time and fixed everything asked of him quickly and efficiently explaining everything he did along the way. Updated apps and virus protection where needed. Have used you guys for years and will continue to do so.”

Helpful Report

Posted 3 years ago

Hi Ken. If you’re pleased, we’re pleased. Thank you. Rence will be thrilled to hear your kind words. We’re looking forward to the next time we can help you.

Posted 3 years ago

“Very good service, very competent”

Helpful Report

Posted 3 years ago

Hi Simone. Thanks for sharing your experience.

Posted 3 years ago

“U.K. helped me a great deal, made the process very easy, thank you U.K. A very helpful and courteous person with lots of patience. Nice sense of humour. Merci! Gwenyth”

Helpful Report

Posted 3 years ago

Thanks for the feedback Gwenyth. We’ve passed this feedback onto UK as it’s important he gets recognition for a job well done. We look forward to the next time we can help you with your technology.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,367 reviews