Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,828 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,828 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant young woman and she methodically worked her way through checking everything.”

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Posted 3 years ago

Thank you Mary for your 5 star rating of Geeks on Wheels! We are delighted to hear that you had a positive experience with Julianne! We appreciate your positive comments.

Posted 3 years ago

“Very helpful and very professional. Accommodating with payment method, banks accounts were locked due to scam so we had to take an invoice rather than EFTPOS. Very quick response. Called for help and help arrived same day. Thanks for helping us, now we know we are scam free and virus free.”

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Posted 3 years ago

Hi Nathan! We are so happy to hear that you had a great appointment with us! We hate scams with a passion here, so we always want to make sure when our customers have been scammed we do the best we can to accommodate for our customers, whether it be invoicing or getting a same-day visit sorted so you can be back in action as soon as possible! Thank you for the review, and stay safe online!

Posted 3 years ago

“Fabulous service-really knowledgeable and located the issue quickly.”

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Posted 3 years ago

Hi Sinead! We're thrilled to hear you found our service fabulous! We always want to make sure we have the best techs for the job that are equipped with the best knowledge possible! Thank you for the review.

Posted 3 years ago

“ChrisK was very helpful and although he couldn't solve my problem due to the age and model of computer he did try :-)”

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Posted 3 years ago

Thanks so much for the great rating, Lynley! We're so glad to hear that you had a great experience with Chris. We understand that he was not able to fix your problem due to the age and model of computer, but we're glad that he was able to try and help in whatever way he could.

Posted 3 years ago

“1. Easy to establish if they could help 2. Flexible on times to come onsite within 24 hours 3. Accurate diagnosis and solution provided Many thanks”

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Posted 3 years ago

Thank you, Stuart, for your outstanding 5-star rating! We genuinely value your feedback and are thrilled to hear about your positive experience with Geeks on Wheels. Our dedicated team is fully committed to delivering accommodating service times, and precise diagnostics and solutions. Your satisfaction is our utmost priority, and we sincerely appreciate your support. Once again, thank you for choosing Geeks on Wheels!

Posted 3 years ago

“We were very impressed with the helpful and professional service we received from Anthony resolving the problems with our computer. He was very polite and kept us informed as to when he was on his way. He was very understanding and helpful when we asked questions.Would highly recommend him .”

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Posted 3 years ago

Thank you, Anna, for your outstanding five-star rating of Geeks on Wheels! We are absolutely thrilled to learn that you were thoroughly impressed with the exceptional and professional service delivered by Anthony. We greatly appreciate your kind words regarding his politeness, regular updates, and patient approach to addressing your questions. Positive feedback like yours serves as a tremendous source of motivation, and we sincerely value your enthusiastic recommendation.

Posted 3 years ago

“Harry was great. Had my new computer and monitor all sorted, printer reconnected and new email up and running without a hitch. Made sure everything was working and I was satisfied. Recommend these guys.”

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Posted 3 years ago

You're welcome! Geeks on Wheels values customer satisfaction and takes pride in our work. I'm glad Harry provided a satisfactory experience, and I'm sure your recommendation will help others in their decision to choose Geeks on Wheels for their tech needs. If you have any more questions or need further assistance, feel free to ask.

Posted 3 years ago

“always great service, always great staff”

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Posted 3 years ago

Hi Stephen! We always aim to be the top in computer repairs with our staff and service, and it's great to hear you recognize that!! Thank you for the review.

Posted 3 years ago

“From the initial enquiry made through to the problem's resolution, Geeks on Wheels' contacts with me performed to a high standard. By repeatedly trying possible "fixes" to the phone/hearing aids' problem, Technician SamR displayed a work ethic and thoroughness that was most impressive. His 'Visit Notes' - a copy of which he handed to me - are both copious and helpful. Altogether, a very positive house call outcome.”

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Posted 3 years ago

Thank you for the kind words and for your 5 star rating of Geeks on Wheels. We appreciate your taking the time to provide feedback on our Technician Sam and the excellent service you received. We are very pleased that the problem with your phone and hearing aids was fixed to your satisfaction. We thank you for your support and look forward to serving your technology needs in the future.

Posted 3 years ago

“WE love Geeks on Wheels, James is superb, professional, personable, and extremely clever at what he does. Thank you so much for helping us feel secure and up to date with our wee system.”

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Posted 3 years ago

Thank you Donna for the fantastic 5-star rating of Geeks on Wheels! We really appreciate it. We couldn't agree more about James - he is absolutely superb and a real pro when it comes to tackling any IT issues. We are so glad he is helping us to feel secure in our system and keeping us up to date with technology. Thank you again for your kind words and rating!

Posted 3 years ago

“Regan fixed a problem I had and then identified another problem I didn't realise was creeping up on me. When the computer came back everything just worked straight away.”

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Posted 3 years ago

Thank you so much for this glowing review of Geeks on Wheels, Ross! We are thrilled to hear that Regan was able to fix your issue, as well as identify an upcoming problem and your PC now runs perfectly. We appreciate your 5-star rating!

Posted 3 years ago

“Excellent and timelyservice”

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Posted 3 years ago

Hugh, thank you so much for rating Geeks on Wheels with 5 stars. We are glad that you enjoyed our excellent service.

Posted 3 years ago

“James M was excellent. Courteous, not at all condescending to this non techie, and patiently went through everything. When I had to change yesterday's appointment to today at short notice, the staff member I dealt with was cheerful and helpful. Good team effort all round.”

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Posted 3 years ago

Thank you for your 4 star rating, Leanne! We're so glad to hear that James was excellent in your experience and that our staff members have been helpful in adjusting your appointment. It really is a team effort and we all appreciate your kind words.

Posted 3 years ago

“DavidW (your technician) was a pleasure to meet. He explained the issues with my Laptop in easy-to-understand terms. David identified other issues the absence of Virris Protection Software, for example. I have no hesitation in having David back if needed.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Geeks on Wheels, Grant – we really appreciate it! We are delighted to hear that David was a pleasure to meet and that he explained the issues with your laptop in an understandable language. We are also glad that he was able to pinpoint other issues, such as the need for Virus Protection Software. Thank you once again for your wonderful review!

Posted 3 years ago

“Reagan gave me very good service and I would have her again”

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Posted 3 years ago

Thank you so much for your 5-star rating, Kathleen! I'm glad to hear that Reagan gave you great service and that you would request her service again. We appreciate your kind words and hope you have a great rest of your day!

Posted 3 years ago

“Unbelievable. Seemed to solve all my computer problems in about 5 minutes, and most of that was looking for my password!”

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Posted 3 years ago

Thank you so much, Pauline, for your generous 5-star rating! We are glad to hear that our Geeks on Wheels were able to solve your computer issues as quickly as possible. We strive to ensure our customers are happy with our customer service.

Posted 3 years ago

“Excellent and quick service. Very helpful. Highly recommend James.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Geeks on Wheels! We are happy to hear that you had an excellent and quick service experience, and that you found our team to be very helpful. We appreciate your positive review and especially your high recommendation for James! Thank you so much for choosing Geeks on Wheels!

Posted 3 years ago

“James calmly dealt with my requests in an effective manner.”

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Posted 3 years ago

Thank you, Caroline, for the 4 star rating of Geeks on Wheels. I'm glad to hear that James was able to deal with your requests. We really appreciate your positive feedback.

Posted 3 years ago

“The gentleman that attended was absolutely fantastic! He was patient, professional, he listened to our concerns and acted on ALL of them! We have nothing but great things to say about the whole experience from start to finish! Even when he informed us of the extra products, not once did he try the 'hard sale', he let us know and we were more than happy to purchase these and at any stage we could've said NO, NOT INTEREST!!”

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Posted 3 years ago

Thank you so much for your amazing 5 star rating of Geeks on Wheels. We are so pleased that you found the experience with us to be excellent from start to finish, and that the gentleman who attended was patient, professional, and listened to and acted on your concerns. Thank you again for your very kind review.

Posted 3 years ago

“David was absolutely awesome! He fixed our wifi quickly and easily.”

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Posted 3 years ago

Thank you so much, Moira, for your 5 star rating of Geeks on Wheels! We appreciate you taking the time to leave a review. We are thrilled that David was absolutely awesome! We are so pleased to have provided you with exceptional service.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,828 reviews