Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,640 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,640 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sanju was very good and professional. Unfortunately there was poor communication between Sanju and the call Centre, so he did not come with a new suitable modem. This was not his fault as he had not been correctly briefed. His advice was useful and enabled us to resolve most of the issues . Today Sanju returned and was able to resolve the outstanding issues. We are happy with the outcome.”

Helpful Report

Posted 6 years ago

Hi Andrea & Joe, good to hear that Sanju was able to provide such a good and professional service. Apologies for the miscommunication between the Call Centre and Sanju in regards to the modem. Thank you for the feedback and the 5 stars!

Posted 6 years ago

“Technician took a very cursory look and pressured me into buying a new computer. Luckily I was able to change my mind but left out of pocket by $380. I'll spread the word.”

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Posted 6 years ago

“Jaden was very efficient and patient and did all that we asked him to do”

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Posted 6 years ago

Hi Liz, good to hear that Jaden was both efficient and patient. Thank you for the 5 stars!

Posted 6 years ago

“Armon was amazing-so very patient with an old lady.I would recommend him to anyone-he is a real asset to your team.The person I spoke to on the phone was also very good/sorry don't know his name-keep up the good work-Marilyn”

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Posted 6 years ago

Hi Marilyn, good to hear that Armon was able to provide such a fantastic service. Thank you for the 5 stars!

Posted 6 years ago

“Manny was super helpful, friendly and efficient. Explained things well - which I need!”

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Posted 6 years ago

Hi Maria, good to hear that Manny was helpful, friendly, efficient and explained things well. Thank you for the 5 stars!

Posted 6 years ago

“Great phone service Even better when the Geek arrived - he nailed it. A "simple" problem, when one knows about things electronic. He sussed it , fixed it, and was on his way in super quick time. Many thanks”

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Posted 6 years ago

Hi, good to hear that our technicians were able to efficient diagnose and fix your issue. Thank you for the 5 stars!

Posted 6 years ago

“Very happy with GJ. He explained things clearly and was very patient and helpful.”

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Posted 6 years ago

Hi Linda, good to hear that GJ was able to clearly explain things to you and be both patient & helpful. Thank you for the 5 stars!

Posted 6 years ago

“Manny was very helpful and efficient and we are very pleased with his assistance with negotiating for fibre connection.”

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Posted 6 years ago

Hi Gwen, good to hear that Manny was both helpful and efficient. Thank you for the feedback and the 5 stars!

Posted 6 years ago

“all good great service”

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Posted 6 years ago

Hi Bobbie, good to hear that our technicians were able to provide such a great service. Thank you for the 5 stars!

Posted 6 years ago

“First experience with 'Geeks On Wheels'. They were recommended to us and from first contact with the call centre to the onsite visit have proven to be the 'go to people' for prompt efficient service solving our concerns. 5 stars to Andy for his personable manner and his ability to explain to a 'non geek' about what was happening with our PC and the solutions.”

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Posted 6 years ago

Hi Lesley, good to hear that Andy was able to provide such an excellent service and explain clearly what was happening with your computer and offer solutions. Thank you for the 5 stars!

Posted 6 years ago

“Home visit. Sam very helpful - updated a pathway to get off POP3 to IMAP for a shared husband and wife email address on two computers. Really appreciated the insights. Thanks Rob Davison”

Helpful Report

Posted 6 years ago

Hi Rob, good to hear that Sam was able to provide such a helpful service and get your email address shared between two computers. Thank you for the 5 stars!

Posted 6 years ago

“Excellent service - reassuring and calming. Thank you Ryan and Geeks on Wheels!”

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Posted 6 years ago

Hi Norma, good to hear that Ryan was able to provide such an excellent service. Thank you for the 5 stars!

Posted 6 years ago

“Michael was excellent in sorting out my problems and explaining what he'd done and why. I would certainly recommend the service to anyone. Thanks”

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Posted 6 years ago

Hi Derek, good to hear that Michael was able to provide such an excellent service. Thank you for the feedback and the 5 stars!

Posted 6 years ago

“on time, respectful, patient, knowledgeable”

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Posted 6 years ago

Hi Ranka, good to hear that our technicians were on time, respectful, patient and knowledgeable. Thank you for the 5 stars!

Posted 6 years ago

“Helpful and friendly - Thanks James”

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Posted 6 years ago

Hi Graham, good to hear that James was both helpful and friendly. Thank you for the 5 stars!

Posted 6 years ago

Hi Graham, good to hear that James was both helpful and friendly. Thank you for the 5 stars!

Posted 6 years ago

“Ryan provided an excellent service, listened to all our questions and provided detailed responses. Carefully explained what we needed to get done before he could return and finish the jobs for us and helped us in booking an appointment for his return next week. A first class GoW representative”

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Posted 6 years ago

Hi Paul, good to hear that Ryan was able to provide such an excellent service and carefully explain what was needed prior to his return. Thank you for the 5 stars!

Posted 6 years ago

Hi Paul, good to hear that Ryan was able to provide such an excellent service and carefully explain what needed to be done prior to his return. Thank you for the 5 stars!

Posted 6 years ago

“SeanS was excellent. Many thanks”

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Posted 6 years ago

Hi Bill, good to hear that Sean was able to provide such an excellent service. Thank you for the 5 stars!

Posted 6 years ago

Hi Bill, good to hear that Sean was excellent. Thank you for the 5 stars!

Posted 6 years ago

“Very happy with the service provided by Dexter, efficient, explained very clearly just what was being done to fix the printer problem”

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Posted 6 years ago

Hi Deb, good to hear that Dexter was efficient and able to provide such a fantastic service. Thank you for the 5 stars!

Posted 6 years ago

Hi Deb, good to hear that Dexter was efficient and clearly explained what the fix was for your printer. Thank you for the 5 stars!

Posted 6 years ago

“Harry has been very helpful all through the process of assisting me in selecting a new laptop, printer and security backup system. After completing the transfer from the old hard drive to the new Apple Laptop Harry then set up the computer and printer in my home. Harry politely and patiently explained the new setup and answered my numerous questions. Thank you Harry I feel happy and confident to use the new laptop and printer.”

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Posted 6 years ago

Hi Marian, good to hear that Harry was able to provide such a fantastic service and clearly explain your new computer set up. Thank you for the 5 stars!

Posted 6 years ago

Hi Marian, good to hear that Harry was very helpful with the selection process of your new Laptop and associated hardware. Thank you for the great feedback and 5 stars!

Posted 6 years ago

“As always Brilliant”

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Posted 6 years ago

Hi Gerry, good to hear that our technicians were able to provide such a brilliant service. Thank you for the 5 stars!

Posted 6 years ago

Hi Gerry, good to hear that our technicians were able to provide such a brilliant service. Thank you for the 5 stars!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,640 reviews