Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,676 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Justin A, rang before arriving, arrived on time, was professional in his dealings.was friendly and explianed what he was doing.”

Helpful Report

Posted 11 months ago

Hi Douglas, thank you for your 5-star review! It's great to hear that our technician Justin ensured you had such a positive experience with our service. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 11 months ago

“Very impressive. He new want we wanted had the gear in the car ready to set up. WIFI problems all sorted in one visit and checked PC. Will use again”

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Posted 11 months ago

Hi John! Thanks for the great 5-star review! We're so glad to hear everything was sorted in just one visit and that your WiFi and PC are now running smoothly. We're just a call away should you need more tech help in the future! Thanks again for your feedback, we appreciate it!

Posted 11 months ago

“Friendley and explained everything well.”

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Posted 11 months ago

Hi Warren, thank you for your 5-star review. We're glad to hear everything was explained clearly and that you had a friendly experience with us. Let us know if you ever need a hand again! We appreciate your feedback.

Posted 11 months ago

“Aaron was punctual, pleasant and efficient”

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Posted 11 months ago

Hi Shona! Thanks for the great feedback! We're glad to hear our technician Aaron made a strong impression. Punctual, pleasant, and efficient is exactly what we aim for. Thanks again for sharing your kind words, we appreciate it!

Posted 11 months ago

“Just had Sam here today. Lovely guy. So helpful because he asked good questions to see how we used our computers and using that information tailored the layout of things to match. Thanks Sam”

Helpful Report

Posted 11 months ago

Hello! Thanks so much for your thoughtful 5-star review! We're glad to hear our technician Sam took the time to understand how you use your computers and tailored everything to suit. We appreciate you taking the time to share your feedback. Thanks again!

Posted 11 months ago

“The tecnician on both visits has been friendly and efficient so I am very happy with the results on cleaning my devices Alison Wesley”

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Posted 11 months ago

Hi Alison! Thanks for your lovely feedback and 5-star review! We're so pleased to hear that your technician was friendly and efficient on both visits, and that you're happy with how your devices are looking. Thanks again!

Posted 11 months ago

“Having used Geeks for many years have found them very good to deal with even after a few issues they were vey good and Loftus a real gentleman.”

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Posted 11 months ago

Hi Maureen! Thanks so much for your kind words and continued support over the years! We're really glad to hear that even when a few bumps came up, the team was able to make things right. It’s also great to hear that Loftus, the newest member of our Tauranga team, delivered excellent service with a professional and courteous approach. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 11 months ago

“Such a pleasant efficient young man and very helpful!👏👏👌😊Thankyou Chance it was pleasant to have you helping us out!”

Helpful Report

Posted 1 year ago

Hi Carol! Thank you kindly for your 5-star review! We’re so glad to hear our technician Chance was able to help out and that he was dedicated to providing an excellent experience for you! We'll be sure to pass on your thanks. We appreciate you taking the time to share you feedback, thanks again!

Posted 11 months ago

“We had a major problem with our computer which Ashvin and one of his colleagues spent considerable time to fix. their dedication and perseverance is greatly appreciated.”

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Posted 1 year ago

Hi Brian! Thank you so much for your kind words and 5-star review! We're really glad our technician Ashvin and the team were able to help get things sorted with your computer. As we've found from experience, technology often requires some patience and perseverance so it's great to hear Ashvin was dedicated to seeing it through. Thanks again for sharing your feedback, we appreciate it!

Posted 11 months ago

“Have had numerous experiences with Dean Rowland and couldn't recommend him highly enough. Fantastic service and I'll use Dean for all my electronic needs in the future.”

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Posted 1 year ago

Hi Nick! Thanks so much for the kind words and 5-star review! Dean will be stoked to hear this, so we'll definitely pass it on. We're chuffed to have him on the team, and we're so glad you've had such great experiences. We'll be here whenever you need us! Thanks again.

Posted 1 year ago

“We had some hiccups, with the first appointment due to a misreading of the correspondence by the Geek's controller. But we tried again a week later and this time worked out well. Our man was pretty prompt (traffic in Akl is hideous at that time of the morning), called me when he was 10 minutes away, and was pleasant on arrival. He got to work rapidly and solved the first issue in pretty good time. He then solved a second issue as well and left me a very happy customer. I would have ranked them 5 stars except for the initial muck up which was definitely not mine. I would certainly use them again should the need arise.”

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Posted 1 year ago

Hi Paul! Thanks so much for your honest and kind review! We're really glad to hear that things went smoothly the second time around and that our technician was able to sort both issues for you. We also appreciate your patience with the initial mix-up. Great to hear you’d use us again, and we’ll be sure to aim for a full five-star experience next time! Thanks again.

Posted 1 year ago

“Excellent service. Angus remembered what he had done last time. He answered all my questions. I paid him on the spot.”

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Posted 1 year ago

Hi Bee! Thanks for the great 5-star review! We're so glad to hear our technician Angus was helpful and remembered your previous visit. That's the kind of service we aim for. Thanks again!

Posted 1 year ago

“Very pleased with the work, explanations and outcome. a) arrived on time b) summed up the situation c) worked steadily and thouroughly d) left exactly on the hour - job done”

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Posted 1 year ago

Hi Alastair! Thank you for your 5-star review and kind words! We're so happy to hear you are pleased with our service and that everything went smoothly from start to finish. We're just a call away should you need tech help in the future. Thanks again!

Posted 1 year ago

“I find Vivek helpful and approachable.”

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Posted 1 year ago

Hi Richard! Thanks for your feedback and 5-star review! We're glad to hear our technician Vivek made a great impression! Helpful and approachable is exactly what we aim for! Thanks again for your sharing your kind words, we appreciate it!

Posted 1 year ago

“Lee was great explained every thing as he went pc going really good thanks Ron”

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Posted 1 year ago

Hi Ron! Thank you for your 5-star review! We're so pleased to hear your PC's running well and that Lee took the time to walk you through everything. Thanks again for taking the time to share your feedback, we appreciate it!

Posted 1 year ago

“So much to know and be aware of when you upgrade and buy a new device. Geeks give me piece of mind by sorting out my issues with me in an extremely helpful way.”

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Posted 1 year ago

Hi Merilyn! Thanks for the kind words and 5-star review! Upgrading can definitely feel overwhelming, so we're really glad we could give you peace of mind and help make the process smoother. Always here if you need us! Thanks again.

Posted 1 year ago

“Excellent service from Brandon. Very patient and good at simplifying access and navigating around use of devices.”

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Posted 1 year ago

Hi Jacqueline! Thank you for your 5-star review! We're so glad you found our service excellent, with many thanks to our awesome technician Brandon. It's great that he was able to make things easier to understand and navigate. Thank you for taking the time to share your feedback, we appreciate it!

Posted 1 year ago

“Rob C provided excellent service. He walked me through the various steps he was taking. He was very efficient and effective. We previously had 3 different IT people try to increase the speed of our wifi and to eliminate problems printing. After spending over $600, there was little improvement. Rob, increased the speed substantially and eliminated the problems we were having with our printer. I would highly recommend Rob for any IT issues you may have.”

Helpful Report

Posted 1 year ago

Hi Lynn, we are stoked that you eventually found us and Rob and even more stoked he was able to get your wi-fi up to speed and solve your printer problems. Thank you for taking the time to leave us such a great review and we will be sure to pass on your kind words to Rob.

Posted 1 year ago

“Hershell...outstanding service, advice, and knowledge! Certainly recommend him in the future.”

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Posted 1 year ago

Hi Peter, thanks for the 5-star review of Herschel's recent visit. We'll be sure to pass on your kind feedback and are happy to have your recommendation.

Posted 1 year ago

“Great service by Herschel Singlee as I have no idea about computers Herschel set my computer up for me and our new one as well . Very friendly”

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Posted 1 year ago

Hi Barry, thank you for taking the time to leave us a lovely 5-star review and thank you for giving our service a go. We will be sure to pass on your feedback to Herschel and hope to assist in the future should you require. Thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,676 reviews