Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,559 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,559 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent.”

Helpful Report

Posted 5 years ago

Cheers Julie!

Posted 5 years ago

“Very efficient bunch of skilled computer technicians.”

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Posted 5 years ago

Thanks Bob, great to hear!

Posted 5 years ago

“Peter certainly knew his stuff. Broke things down so I could understand what was wrong and how he was going to fix it and an absolute delight to deal with”

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Posted 5 years ago

Hi Harry, great to hear, thanks for the great feedback!

Posted 5 years ago

“Excellent performance generally except Harry didnt initialjy make it clear that data transfer would be done offsite, thus leaving me without computer and internet for 4 to 5 days. Also when he left he probaaly inadvertantly left my modem disconnected”

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Posted 5 years ago

Hi Peter, sorry to hear about these things - if he hasn't already I'll make sure Harry gets in touch to resolve!

Posted 5 years ago

“Armon was extremely helpful, fully explained the where, what and why of things he was doing to clean up my computer. At no time did I feel like a fool for my (to Armon I'm sure) simple questions. lovely young man and I have no hesitation in recommending Armon and Geeks”

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Posted 5 years ago

Wow thanks for the great feedback Lois, great to hear!

Posted 5 years ago

“I have been very satisfied each time Kevin has attended to me, and because of age I'm not easily satisfied. But Kevin has been remarkably patient and helpful for me. Regards, Ray”

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Posted 5 years ago

Thanks for the great feedback Ray, will pass onto Kevin!

Posted 5 years ago

“Andrew is always interested and works hard to help me make sense of what are often (to me, anyway) obscure rules around computers, Tv, phones, etc.”

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Posted 5 years ago

Great to hear Mary, much appreciated!

Posted 5 years ago

“Incredible service as usual. When moving house we have decided getting Geeks on Wheels in to set up internet, landline, multifunction printer, "smart" TV, etc is way better than spending countless hours doing it yourself. As usual, Geeks on Wheels booked us in, Reuben turned up on time and had the job all done inside an hour.”

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Posted 5 years ago

Thanks Grant, that's great feedback to hear, will pass onto Reuben!

Posted 5 years ago

“Fixed issue in a couple of minutes!”

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Posted 5 years ago

Great to hear Jim!

Posted 5 years ago

“Always excellent. Thank you Paul.”

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Posted 5 years ago

No worries Vic, anytime!

Posted 5 years ago

“Kevin was excellent and very understanding. He was very helpful as I am not very computer savy. I is just a shame that it costs so much because people cannot afford to pay. Or perhaps you should consider letting people pay by instalments. Just a though.”

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Posted 5 years ago

Thanks Carolyn, appreciate the feedback, we do offer PartPay/Zip as a payment option, I'll remind Kevin of this.

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thanks Joesph!

Posted 5 years ago

“Sorted all the problems out as required”

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Posted 5 years ago

“Phillip is very patient and understanding. Thankyou Phillip.”

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Posted 5 years ago

No worries Helen, thanks for the feedback!

Posted 5 years ago

“It was not a good experience at all. The laptop was taken away to upgrade but came back not working satisfactorily for me or the technician. I purchased a new Windows programme on Bryns advice to solve the problem but not to be. I then requested Bryn to take the laptop away again as he did not seem to have a solution to the problem of my Outlook files missing. Finally after phoning head office and asking for Bryn to be given some assistance I have my files but had to settle on not having Outlook. Most of Bryns time in my home was spent on Google. This did not give me confidence and the outcome confirmed this. It was a very expensive experience and one I don't wish to repeat. This was not my past experiences with your company. I believe the technician was incompetent and became very frustrated with the situation.”

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Posted 5 years ago

“Very helpful thanks”

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Posted 5 years ago

Thanks Rosalie!

Posted 5 years ago

“Paul very professional and helpful.Answered my questions to my understanding/demonstrated where to find the info that he had given within the different folders . Setup where possile icons on the screen to simplify my finding a programme,e.g Spotify . Mauriora.”

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Posted 5 years ago

Thanks Makere!

Posted 5 years ago

“Excellent service very patient ThankyouFaye”

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Posted 5 years ago

Cheers Faye, much appreciated!

Posted 5 years ago

“Now my laptop is "user friendly" I feel confident about using it more often. Highly recommend the Geeks team - and especially Peter.”

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Posted 5 years ago

Thats great to hear, thanks for the feedback!

Posted 5 years ago

“We purchased multiple malwarebyte (premium) licences for our various tablets and computers and just feel some follow up on how things were going would be helpful.”

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Posted 5 years ago

Hi, we can definitely organise that for you, our bookings team will be in touch!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,559 reviews