Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,827 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,827 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are so impressed! Alex arrived on time and gave time. Nothing was too much trouble. Our ‘old people’ concerns were responded to warmly and professionally. Problems we’ve had with several devices were quickly and effectively resolved. Thank you Alex!”

Helpful Report

Posted 3 years ago

Hi Helen! If you're happy, we're happy! Alex definitely is a great technician who loves to help resolve any and all issues that crop up! It's also great to hear she was able to help with any questions and concerns that cropped up, as we believe that everyone is on their own journey in technology and we want to help them at their level! Thank you for such a great review and feedback!

Posted 3 years ago

“Regan was an amazing young person who knew her job. I appreciated all her help and dedication . I didn’t expect it to take so long and cost more than I wished to spend. I would make sure to check the time if a next time is needed. Otherwise pleased with the service given by Regan.”

Helpful Report

Posted 3 years ago

Hi Lesley! We are thrilled to know that Regan was able to get your tech all set up and running, through her dedication to helping you! We do recognize that it took a bit longer than expected which caused it to cost more. Sometimes tech troubles can be larger than expected and require a bit more time to resolve but if you do have any more tech troubles cropping up we will make sure Regan (or the tech that comes) is attentive to the time!

Posted 3 years ago

“Friendly and excellent service. Very helpful technican”

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Posted 3 years ago

Hi Randall! Thank you for the great feedback! We're proud to know our technician was able to help with your tech troubles and get you up and running! Thank you again for the 5-star review!

Posted 3 years ago

“Anthony provided an excellent service”

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Posted 3 years ago

Hi there! Thank you for the 5-star review and feedback on Anthony regarding your most recent appointment!

Posted 3 years ago

“I gave Jessie 5 stars because he successfully completed my new laptop setup in a technically skilled, knowledgeable, professional and respectful manner. He expertly facilitated the off-site transfer of all data/software my from old laptop and he fine-tuned the laptop systems etc to meet my individual needs. It was a pleasure to do business with him.”

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Posted 3 years ago

Hi Joy! We are so thrilled to know that Jesse was able to give you such an incredible experience! We always want to have the best technicians to give our customers the best experience possible, and a big part of that is having great tech knowledge and a great manner about them! We are so pleased to know he was able to get your data all brought across from your old laptop and got your new laptop fine-tuned! Thank you for the great review.

Posted 3 years ago

“Excellent service thank you:)”

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Posted 3 years ago

Hi Shirley! Thank you for the 5-star review!

Posted 3 years ago

“We have nothing but praise for Teagan. She listened to what we as an aging couple needed, she responded to our needs courteously and professionally and we felt like we were respected throughout the process. Tegan worked very slowly and methodically as she was working through explaining things in a step-wise process allowing me time to write some notes. We hope that Teagan is able to attend our needs going forward with further needs as they arise. Thank you very much Teagan...you are awesome. Geeks should be proud to have you as part of their team.”

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Posted 3 years ago

Hi Marie! We are so thrilled to hear our technician was able to provide you with such a great couple experience! We always want to provide great service through clear explanations, and note-taking so that our customers understand everything that's happening and can be upskilled on their tech usage! We are absolutely proud to know your appointment went so well, and if you ever need further tech support feel free to give us a call! Thank you for the review!

Posted 3 years ago

“would highly recommend they were very helpful”

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Posted 3 years ago

Hi Tracy! We are thrilled to hear we were able to help you get back up and running with your tech! We also greatly appreciate the recommendations! Thank you for the great review!

Posted 3 years ago

“Great service. Pleasant and polite technician.”

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Posted 3 years ago

Hi there! Thank you for the great feedback on our service and our technician!

Posted 3 years ago

“Excellent service and Sashika answered all my questions in a way that made it understandable to this " non Geek "”

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Posted 3 years ago

Hi Grant! We are thrilled to hear that Sashika was able to help you with all your questions and help you understand them without any Geek Speak! Thank you for the review.

Posted 3 years ago

“(I don't give perfect scores) Tim was very helpful - and resolved all the issues I had in a calm, friendly but professional manner. Didn't appear to mind a couple of stupid questions I asked. I would recommend him and GoW to friends K”

Helpful Report

Posted 3 years ago

Hi Kay! We are so happy to know that Tim was able to get all your tech troubles resolved! We don't find any question a stupid question because everyone has a different level of knowledge on their tech journey! Thank you for the great feedback!

Posted 3 years ago

“Rated very good but unfortunately problem was not able to be fixed in the end - not the fault of the technician but was crossing my fingers and hoping it would fix itself.”

Helpful Report

Posted 3 years ago

Hi Jen! Thank you for the feedback, it's unfortunate to hear that we were able to resolve your tech troubles in this situation, but we are glad to hear our technician was able to do the best they could for your situation! Thank you again for the review!

Posted 3 years ago

“Anthony was efficient, polite and a pleasure to deal with”

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Posted 3 years ago

Hi there Neville! We are so glad to hear that Anthony was able to give you such a great experience! We will let him know you send your thanks! If you ever need more help with your tech, we would be happy to help!

Posted 3 years ago

“Wonderful service”

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Posted 3 years ago

Hi Barbara! Thank you for the 5 stars!

Posted 3 years ago

“Alex was super. She sorted configuring the hardware, software and systems efficiently and very knowledgably. She answered all of the queries I had. I felt I could (and did) ask her any question despite how obvious the answer was without feeling embarrassed whatsoever.”

Helpful Report

Posted 3 years ago

Hi Suzanne! We are thrilled to know Alex was able to get all your systems up and running efficiently! We always want our technicians to be able to try and look at everything within an appointment, and it sounds like Alex was able to do that for you! Thank you for the great review!

Posted 3 years ago

“Very good Customer Service happy about the work very helpful. Thank you so much. God bless you have a lovely weekend”

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Posted 3 years ago

Hi Muni! Thank you for such a great review of our service. As a company, we always want to provide the best customer service out there! Thank you for the review!

Posted 3 years ago

“Great service from Jacob, he was very efficient, friendly and helpful. Very pleased with the service from the first call through to the end. Many thanks for a great service. Ian Lauder”

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Posted 3 years ago

Hi Ian! We love to hear how our technicians have done and it sounds like Jacob was able to provide a top level of service for you! Being a friendly person is an important aspect we look for in a technician so that we know we can trust them with our amazing customers throughout New Zealand! We are thrilled to know Jacob fits that mold! Thank you for the review.

Posted 3 years ago

“Excellent and prompt service”

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Posted 3 years ago

Hi Ronald! Thank you for the feedback and 5-star review!

Posted 3 years ago

“Jacob was amazing Nothing was a problem for him He was so helpful and obliging in all the tasks he had to do Thoroughly recommend him”

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Posted 3 years ago

Hi Lance! We are so proud to know that Jacob was able to get you sorted with your tech troubles without any difficulty! We always want our techs to offer help to all your tasks required so it's great to know he did this for you too! Thank you for the review.

Posted 3 years ago

“EXCELLENT service good technician did the job well many thanks.”

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Posted 3 years ago

Hi Alan! We are thrilled to hear that our technician was able to give you such a great experience. We will continue to offer you more excellent service if any future tech troubles pop up! Thank you for the review.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,827 reviews