“Ordered a shaver and received no follow up for 5 days despite multiple emails. Impossible to reach them on phone. They never pick up. In the end, discovered they had no stock. Very poor for a family run business.”
“I eventually got my order, but I was sure I got scammed until then. It is imperative that you return emails and pick up the phone, and maybe have a genuine address (google maps showed nothing). Looking at this site, it seems I am not the only one. I did get my order but I am never buying again from a company that can't be contacted if something goes wrong.”
“It has been over 10 days since the item was ordered. I've emailed and called their contact number multiple times, but no reply. Handling time is specified as 0-2 days and shipping as 1-3. The item has not even been shipped. Poor service and I can't get my money back or item with 0 contact.”
“From order to delivery was great. Trying to contact someone at Getacut with an issue is prooving to be so frustrating. After nearly a week of texting and phoning nothing. Had to go back to my old shaver. Good business spoilt by very poor customer service.”
“Slick operation and recommend as realiable adn products as stated in the review. One of the few businesses that has got me the articles couriered to me by day 2!! Thank you guys and keep it going.”
“Recent order was shipped and delivered super quick. Very pleased.
Not so pleased that I have emailed an enquiry, 5 days ago, on another product using the email address on the website. Have yet to receive a reply to my enquiry. Have also left a message on the answering phone re my email enquiry.”
