Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,738 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,738 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Supreme service from Sarah. Rebooked my flight at the last minute and managed to keep the cost down for me. Highly recommend this company for a great travel booking experience”

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Posted 2 years ago

“Kevin was good advicor he given my refund in 2 day which was pending from 1 year”

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Posted 2 years ago

“Kevin is very good assisting me today. Very effecient.”

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Posted 3 years ago

“Quick, helpful advice from Sarah re baggage allowance. Many thanks”

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Posted 3 years ago

“Got theprice advertized, so often there are many add ons. Had some issues trying to pay, used 2 separate cards. Not sure what the issue was. Decent follow up from Sarah when questions sent in.”

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Posted 3 years ago

“The agent Kevin walker was very helpful even though my flight was cancelled and I was annoyed. He changed it and helped me so much.”

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Posted 3 years ago

“Richard was very friendly and polite. He commented on the country I am visiting is very beautiful - I'm even more excited to go now! Very professional service.”

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Posted 3 years ago

“Sarah was very polite and helped me with putting my booking through as it was declined. Thank you for the great customer service.”

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Posted 3 years ago

“Kevin from Getaflight was fantastic, excellent customer service and very helpful with all queries that I made, I would highly recommend Getaflight to anyone”

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Posted 3 years ago

“Richard was a Very nice man informed me of all I need to know”

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Posted 3 years ago

“Kevin was good and very helpful I made booking with him for flight to US”

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Posted 3 years ago

“Needed to make some changes to my flights - all handled with patience and professionalism by Kevin - much appreciated.”

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Posted 3 years ago

“Sarah gets a lot of good reviews and rightly so, very helpful. It’s such a pleasant change to actually get hold of someone who can answer your queries quickly.”

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Posted 3 years ago

“Sarah W. was wonderful to help me book my tickets. Excellent customer service!”

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Posted 3 years ago

“Kevin was superb Guy 🙂”

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Posted 3 years ago

“Excellent service provision helpful friendly Kevin walker Will highly recommend and use again.”

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Posted 3 years ago

“Thank you Jenny for your help I really appreciate you are great your customer service outstanding”

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Posted 3 years ago

“Kevin was very helpful with quite a complex set of flights. Would highly recommend!”

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Posted 3 years ago

“Sarah was very helpful, with quick responses and accurate details. She solved my problem professionally and quickly. Overall a very good customer service.”

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Posted 3 years ago

“Good service 5 star kevin walker 🙂”

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Posted 3 years ago

Getaflight is rated 4.6 based on 1,738 reviews