Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,738 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,738 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sarah S really helped - I was concerned that I couldn't find my confirmation email and she dealt with my problem quickly, professionally and efficiently. thanks”

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Posted 3 years ago

“Great service from Kevin with amending details”

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Posted 3 years ago

“Jordan was very friendly, professional and got my booking sorted very quickly :)”

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Posted 3 years ago

“The experience was excellent Thanks Jordan”

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Posted 3 years ago

“Austin was fabulous dealing with my booking GF232713”

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Posted 3 years ago

“Good price with good customer service from Kevin walker 🙂🙂🙂🙂 Thank you for giving me best deal from market”

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Posted 3 years ago

“Thank you Kevin for arranging my Travel plan”

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Posted 3 years ago

“Kevin Walker was awesome. He helped us lock in a great price for a flight when everything was skyrocketing fast! He assured us we will get the right ticket for our times and dates! Great service!”

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Posted 3 years ago

“Good customer service thank you Kevin”

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Posted 3 years ago

“Speak to kevin walker he was great man very helpful person”

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Posted 3 years ago

“5 star company advisor Kevin was great he helped me flights to 🇺🇸 on discounted fare E ticket sent in 2 hours which he promised with me before making booking”

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Posted 3 years ago

“Found getaflight using skyscanner on website chat with kevin he helped with cheaper fare”

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Posted 3 years ago

“Kevin was helpful”

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Posted 3 years ago

“Sarah was very helpful and informative when we needed help with making a payment for our flights. She explained everything clearly and even gave a phone call afterwards when she noticed I hadn’t done something. Very good service.”

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Posted 3 years ago

“Book through the airline directly in future. I ended up paying more to move dates than I spent on the original ticket. Take the initial cheaper cost with a pinch of salt. The staff were professional enough no issues with them, but the product itself isn't what you think.”

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Posted 3 years ago

“Had a slight issue booking online. Sarah called me and was very helpful in helping me complete my booking. She waited on the phone for me to get all the details I required from all passengers in the booking .couldn’t fault her help and service”

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Posted 3 years ago

“Very helpfull and good feed back”

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Posted 3 years ago

“Very nice to talk with Kevin Regarding my Pending refund he proceed my refund staight away and sent me confiormation as well , thank for your support and help”

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Posted 3 years ago

“Booking was easily done and the deal was a good one. I was a little worried not to have received my e-ticket but once I got in contact with Kevin, I was very pleased that it was quickly sorted and resolved.”

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Posted 3 years ago

“Service by PH Travel is excellent Sometimes booking flights through third party agencies is a nightmare, especially if there are problems with the booking as its impossible to speak to a human being and even if you can they aren't always helpful. I had a problem with my card at the payment stage and used the chat facility to connect with PH Travel solve the problem. Many thanks to Kevin for their help in getting my ticket organized quickly and efficiently..”

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Posted 3 years ago

Getaflight is rated 4.6 based on 1,738 reviews