Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought I had booked the wrong ticket for my flight and I wasn't sure if I had booked a ticket with check in luggage and was obviously very stressed out about it. Sarah was really helpful kept up contact through email and phone and sorted the issue out for me straight away. Thank you very much for all of your help!”

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Posted 2 years ago

“It was not the lowest price, but as the reviews were good, it seemed the place to go. Booked with them & there was issues finding the right date of births years. Pointed it out to the chat section & Sarah responded to me fairly quickly, took my number called me & fixed it up. Then sent me the proper link to pay on. It was great.”

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Posted 2 years ago

“Very happy with the service 😀 🙌”

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Posted 2 years ago

“Really good service”

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Posted 2 years ago

“The customer service was excellent special Mr Freddy(Travel Consultant) was so cooperative and friendly. Many thanks Ahmed Alani”

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Posted 2 years ago

“Through my own fault booked wrong dates and Quickly resolved online by Sarah Many thanks”

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Posted 2 years ago

“Booked my flights but didn't received a confirmation email. Spoke to Maggi in customer services and she was great. Reassuringly calm and immediately sent my booking confirmation.”

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Posted 2 years ago

“Fast service and staff easy to work with on-site chat with Kevin walker but strange the price jumped up during booking and paying but still cheap”

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Posted 2 years ago

“I would like to thank to Kevin He was very efficient and helpful with sorting out for me immediately. I would definitely contact him if I ever need help. Thank you Kevin”

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Posted 2 years ago

“Good price. Good service from Kevin. I particularly like the live chat which answered my questions. 👍”

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Posted 2 years ago

“Kevin was very helpful and efficient in sorting out my booking. Thank you.”

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Posted 2 years ago

“Very helpful and pleasant”

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Posted 2 years ago

“Online service failed but customer service from Maggie was very good.”

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Posted 2 years ago

“Booking this last minute flight with assistance from Richard Neeson remains one of best occasions I've had with a Customer service agent. He was cool, calm and collected over the phone; patient and accepted responsibility, while explaining the reason I could not get my earlier booking through online. He took charge of the process, confirmed a variety of options, within my budget allowance and now I can travel to attend my very important International Conference in Nigeria. Thank you Richard.”

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Posted 2 years ago

“Very good, also really good service provided by Freddy who explained everything so calmly and nicely. Thank you 😊 Happy with Getaflight service.”

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Posted 2 years ago

“I have let down from one of your staff. I don't know her name but after 15 minutes I have received call from Maggi regarding my booking. She was so helpful and polite. she helped me throughout my booking. Thank you so much for help Maggi. Appreciated.”

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Posted 2 years ago

“Richard was efficient and profess”

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Posted 2 years ago

“Good customer service”

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Posted 2 years ago

“Very easy to book and very helpful”

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Posted 2 years ago

“Really great service & Maggi grace helped me by calling & supporting me …. Really loved it & got my tickets for cheaper rather than paying the huge amounts, would definitely recommend their services :)”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews