Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,732 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,732 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and a firm that answers the phone! Sorts out issues and gets them resolved.”

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Posted 2 years ago

“Please Avoid this Company. Horrible experience with them and the customer service talk over you and interrupt you. I have booked a flight online and had to cancel just 3 hrs later following issues around Hurricane Ian. My ticket at this point hadnt been issued and I had received an email saying that it would not confirm for 24 hrs. Whilst on the phone to them a second time they sent me through the ticket which I had asked them to cancel a minute earlier. They are saying they are witholding £250 as per the wish of the airline which I do not believe. I have unfortunately had to cancel flights in previous years and never had this experience before. Looking at the reviews, which I wish I had done before booking, it appears that this may not be the end of my issues as the part they claim to be refunding does not look like it will be forthcoming based on other peoples experiences. The one star reviews to me appear genuine unlike the 5 star reviews which appear generic.”

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Posted 2 years ago

“Very good experience. Kevin walker very dealt very well with the booking”

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Posted 2 years ago

“Very helpful customer service from Kevin . Great, thanks!”

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Posted 2 years ago

“Sarah S was very helpful and thorough. She was fast to answer my questions and it was very friendly. Was a very good experience. Thanks Sarah :)”

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Posted 2 years ago

“I am so relieved now after waiting for my booking made 4 weeks ago to be resolved which end up to not be a Uk booking . The transfert process time was a bit long than expected but, I am happy to work with Kevin walker on Chat who handled everything in a professional way and knew how to deal in such situation, he was so patient and he would explain quietly the process. I truly recommend Get A flight online booking, easy , flexible and secure. Thanks.”

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Posted 2 years ago

“This is the third time I book with GetAFlight and I always get help from KEVIN WALKER. Whenever I contact him anytime even on weekends he replies soon in a very friendly way.”

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Posted 2 years ago

“Kevin was very intelligent and knowledgeable person on website getting lot of problems but when I clicked on chat and connected to kevin he responded on 2 min and resolved my problem on urgency”

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Posted 2 years ago

“Thanks to Kevin for instant help.....”

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Posted 2 years ago

“Great customer service really help would highly recommend to anyone. Kevin was really great and helpful. :)”

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Posted 2 years ago

“Kevin was very helpful quick and easy service booking the flight today”

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Posted 2 years ago

“Kevin was super helpful and patient and secured the most competitive business class flights for my trip to the USA.”

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Posted 2 years ago

“Communication was great, Kevin was my travel consultant he was very good, and looked after me from point of inquiry through to payment and confirmation of travel.”

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Posted 2 years ago

“Kevin is very helpful person he helped me to change my booking”

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Posted 2 years ago

“These are scammers! Canceled the booking after some minutes and no refund. It's been 2 months and the money still hasn't been returned. Support does not answer questions”

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Posted 2 years ago

“Sarah was absolutely amazing and helpful with our flight change! Many many thanks!!”

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Posted 2 years ago

“Very efficient and knowledgable to solve the issue. Thanks to Freddy.”

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Posted 2 years ago

“Excellent services to our full satisfaction by MR.KEVIN.VERY helpful.wish him a bright future.”

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Posted 2 years ago

“Thank you EVA SMITH. Very satisfied about your services and customer service. I do appreciate your help. Very recommended. Have a nice weekend. Take care.”

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Posted 2 years ago

“Thank you Kevin and Jordan for booking my air ticket”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,732 reviews