Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,732 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,732 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kevin was awesome and 👍”

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Posted 2 years ago

“Thank you Kevin”

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Posted 2 years ago

“The Price Was Good The Online Form Esey To Fill Out Eva Smith Was Very Nice”

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Posted 2 years ago

“Quick to process my e-ticket and great customer service”

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Posted 2 years ago

“I am very happy with the service”

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Posted 2 years ago

“Found my family flights to Kuala Lumpur by searching on Skyscanner - selected and transferred to Get a Flight. Site was easy to use and the flights were booked in a few mins. The eTickets were sent the next day and I had a courtesy phone call from Eva to see if everything was correct and whether I needed anything else.”

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Posted 2 years ago

“Very good web site, easy to use. Good price, also Freddy is very helpful guy . Help me all the way to book my ticket thanks.”

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Posted 2 years ago

“Very good, efficient, and helpful customer service. Many thanks.”

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Posted 2 years ago

“I came across the getaflight web site while hunting for a cheap flight to Bangkok. They were the most reasonable, the web site was very easy to navigate and within moments I had my return flights booked. I even had a call from one of their representatives Eva just to ensure that everything was ok. Great service and cheap tickets.”

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Posted 2 years ago

“Best deal and Freddy was a very helpful agent - thank you.”

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Posted 2 years ago

“I purchased this ticket on September 6@2136 with this consultant Sarah. At first it was all good until a few days after i still havent received my email confirmations and eticket. I phoned their office on Friday(Sept9) three days after and still nothing arrived. I was then reassured by a colleague that it will come but today September 10,2022 4days after i then called the office at 2145 and until then it hasnt been sent until now. So I'm not happy about it as i was the one whose chasing this up to get this. Poor customer service. After requesting it, the staff who answered me sent ir finally after my reminder. Then i requested to speak to Sarah myself after investigating what happened she said that she had sent it but it wasn't received until i made this known to them. She apologize but i asked her why it happen and suddenly in an arrogantly manner she said what is the issue here still i Have already apologisw. I Dont like the tone of her reply to me thats why I'm upset about it more. I was even planning to give positive feedback but due to this i will give the Lowest and worse feedback to this matter.”

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Posted 2 years ago

“Contacted the company today regarding my e-ticket and spoke to a representative called freddy who sorted my query in about 1 minute, thankyou!”

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Posted 2 years ago

“I accidentally input the wrong date of birth for my passenger and Sarah S changed it for me within minutes of me asking them to do via the online chat”

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Posted 2 years ago

“I would like thank Freddy for his patient and for taking the time to explain everything to us.”

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Posted 2 years ago

“Swift post-purchase fix of an email typo during booking.”

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Posted 2 years ago

“Hi Kevin very thankful to you and your Team David both are superstar”

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Posted 2 years ago

“Kevin was very helpful”

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Posted 2 years ago

“My case was handled by Sarah. I wanted a ticket cancellation due to personal reasons. She was very kind and helpful. She addressed all my queries and responded at the right time. Thanyou so much.”

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Posted 2 years ago

“Excellent service, and got price on Tickets”

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Posted 2 years ago

“Hello !!! My experience with booking online didn’t go well. It was some issues when I wanted tkk on pay. Apparently the fair did not match BUT i it’s say when I spoke to their representative over the phone who was SARAH,,, she resolved my issues with so much patience and made sure I was given a good price though a slightly different from the original price but her efforts and customer service was remarkable. I must say she is a huge success for her company. Many thanks”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,732 reviews