Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.38

4.4 Rating 2,722 Reviews

83 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,722 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 8th March 2026

318

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I over stated and paid extra to not have it painted or varnished. You didnt listen and coated it anyway. Next time, listen to the customers. Tbh you owe mw the 100£ back i paid to not have it coated which really should have cost me less to bot have it coated, Again another company who dont listen and another i loose trust in. Really angry tbh”

Helpful Report

Posted 5 years ago

“I'm sad to put 2 stars. This comes to the fact the double bed doesn't have a middle supporting brace. Given the cost of the bed and the emphasis on good quality, I would have thought that was a given. I had to fit one bespoke to ensure the long-term resilience of the bed and I'm not sure everyone has the understanding, skills or know-how to do that.”

Helpful Report

Posted 5 years ago

“The bed arrived with a heap of issues. TONS of missing screws, so I've had to buy a bunch of my own to complete the bed. Loads of places where the pre-drilled holes were completely OFF from where they needed to be AND other times where the pre-drill holes were too close to the end of the wood and essentially chipped/damaged the ends. In addition, the slates provided were all cut differently. Some were too small and therefore leave gaps, other were too long so I had to sand it down in order to fit it into the bed frame, which by the way has no indication / guidance as to where the slates should be placed. The instructions are also very unclear, especially towards the end. I had the ottomon bed, and the pistons / opening, closing function is extremely stiff and tough to deal with even after struggling to open and close it 5+ times to loosen them. I bought a king size bed and a king size mattress, but somehow the mattress doesn't even fit into the bed properly...Again, assuming the company just messed up the measurements again. Really bad experience overall and definitely going to stick to known, branded retailers from now.”

Helpful Report

Posted 5 years ago

“Terrible experience! Wrong parts were delivered, so could not assemble our long awaited bed! Called the supplier, response was “take pictures of all the parts delivered, so we can figure out what parts are missing” Really?!?! For a super king size bed there are over 80+ wooden parts, if not more! This is a total joke and I will be asking for a full refund! Not to mention cracked side bed and broken packaging! Waste of time!!!”

Helpful Report

Posted 6 years ago

“Good product, mediocre service Great product overall, but the service lacks quality. They forgot to include the mattress in our delivery (nobody would have noticed if we wouldn't have highlighted this)... Also, the delivery staff refused to assemble the bed at first due to "lack of parking" and were not really interested in a solution like parking in our yard. Took some convincing to get them to do their job.”

Helpful Report

Posted 6 years ago

“2 stars because ordering was easy and delivery on time. My partner recently ordered a bed from Get Laid Beds. No issues with ordering or delivery but upon opening what was an expensive product I discovered that the fit of the tongue and groove joints between the frames and the legs was appalling! The edges of the slots in the legs weren't straight, rough cut and unfinished. Obviously little regards for quality control. Test fitting the pieces before screwing together resulted in a huge amount of slop not expected at this price, raising questions about long term durability. Also, the slats had no pre drilled markers for alignment so all had to be measured. Just to add insult to injury the instructions say that the bed is inspected by a master carpenter! Obviously rushed through production with no regard to quality, just making a buck. As my partner is very ill we decided it best to pack the parts for a better fit and keep the bed to save her any hassle but wouldn't order from this company again.”

Helpful Report

Posted 6 years ago

“Specified a delivery date of 19 Nov and have been continually pushed back ever since, with no sign of a delivery in sight. Rescheduled original delivery date and for the latest delivery attempt I took appropriate leave from work to accommodate them, only to be told after 5pm they have to head back to their depot. After paying them for a bed and mattress I feel like an inconvenience adding to their problems rather than a customer who has had delivery promises broken time and again. No idea what state my bed will be in when it eventually arrives after being loaded and shipped unsuccessfully so many times. Called customer service manager to ask a question about proposed re-delivery but hey was in a meeting’ sadly”

Helpful Report

Posted 6 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,722 reviews