Getlaidbeds.co.uk Reviews

Name: Getlaidbeds.co.uk
Address: Barn 3-5, Wharf Way, Leicester, Leicestershire
Rating: 4.40

4.4 Rating 2,128 Reviews

84 %

of reviewers recommend Getlaidbeds.co.uk

4.4

Based on 2,128 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

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Getlaidbeds.co.uk 5 star review on 23rd August 2025

Anonymous

Getlaidbeds.co.uk 5 star review on 21st August 2025

Manne Sandys

Getlaidbeds.co.uk 5 star review on 20th August 2025

Jackie Stanley

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are repeat customers. After converting our loft, we needed low single headboard-less (because of the angle of the ceilings) beds for the kids and here we found exactly what we wanted. Fantastic quality and beautiful looking beds. However, several years on, our 16 year old has grown so tall that an upgrade was needed. So we returned and purchased a small double. The helpline was super, in assisting me with headboard height. Easy to assemble- easy to follow instructions. My son absolutely loves his new bed & it looks fantastic in his upgraded room.”

Helpful Report

Posted 4 years ago

“The bed arrived in such an easy to assemble way, very straightforward and the outcome is beautiful, very sturdy bed to say the least!!”

Helpful Report

Posted 4 years ago

“Originally ordered the bed to arrive on the 9th, one of the packages did not arrive, the customer support was happy to help however both sides were relatively confused about what pieces were actually missing so when replacements were sent not all the pieces were replaced. Customer service was quick on sorting out another shipment of replacement pieces. Assembly was fairly easy all in all, though I did manage to utterly destroy one of the screws! Some of the pieces are labelled however I found some of them to be misleading or the wrong way around.”

Helpful Report

Posted 4 years ago

“During lockdown regulations it was a struggle to put up my bed on my own but I got there. Impressed with the quality and ease of assembling the product. Only drawback was that a bag of screws and castors was missing from one of the underbed storage drawers but the company are sorting the out for me.”

Getlaidbeds.co.uk 4 star review on 27th November 2020

Helpful Report

Posted 4 years ago

“We ordered the wrong size bed online but there was no problem with changing this, Customer Services were great. The bed arrived on the scheduled day, 7am to be exact! We had paid for a bed assembly but unfortunately due to the current pandemic this was not possible, however, we had no trouble putting the bed up ourselves. We are very impressed with the bed and hope to have many happy years of restful sleep in it.”

Helpful Report

Posted 4 years ago

“We bought the Modern Ohio daybed for our bedroom mainly because it looked so elegant. We were in for a pleasant surprise as not only does it look great but it’s also extremely comfortable. The quality of the wood is excellent and I’m really happy with my purchase. Money well spent!”

Helpful Report

Posted 4 years ago

“Very happy with our bed, unfortunately there was a piece damaged and some screws missing on arrival, but cannot fault the customer service in getting it sorted. It’s our son’s first bed and he loves it!”

Helpful Report

Posted 4 years ago

“Our eleven year old son wanted a double bed, but to do this he needed to move into a loft bedroom. We were worried about finding a bed for the tight space. Get Laid Beds popped up on our google search for low loft beds. Perfect, just what we we’re looking for! We were very impressed with the variety of colours and styles to choose from. We chose the low oriental bed in warm white which fitted in perfectly with the rest of the rooms decor. The bedside shelf is great and I keeping with the height of the bed and very sturdy! We liked the fact you could order and choose a specific delivery day. The delivery was very COVID secure and the bed was very easy to assemble. We have a very happy son who loves his new bed, so much so we’ve had to wake him in the morning since he’s been sleeping in it!”

Helpful Report

Posted 4 years ago

“My 1000 spring mattress is unbelievably comfy. You sink into the pillowy top but are held up by the springs underneath. Highly recommend. We keep sleeping past our alarm clock, which NEVER happened on the old mattress. Delivery was on time, handled with care and easy to track. After doing lots of research I think this price is great compared to the competition. I found lots of companies didn't even tell you the spring count. I'm happy I have a product I know will last, with some care to the environment paid.”

Helpful Report

Posted 4 years ago

“Great price, very nice piece of furniture. sturdy and well made. Easy to assemble.”

Helpful Report

Posted 4 years ago

“Great delivery service. Beautifully made and looks lovely in our attic room! Thanks 😊”

Helpful Report

Posted 4 years ago

“My delivery came a few days early. The quality of the wood is outstanding. The customer support is very good as I emailed a few times before and after placing my order. Highly recommend! I would definitly order from this company again.”

Helpful Report

Posted 4 years ago

“Daughter really pleased. Little difficult to put together. Let’s see how it lasts”

Helpful Report

Posted 4 years ago

“My daughter chose the bed online and she is delighted with it just as it looked online! Great quality and easy to put together 😀 Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Long story short, they try to send you cheaper wood then you ordered in a way to scame unknowing customers, then if you try and return it they try and take money out of the money you send cause you "changed your mind". BIG SCAM.”

Helpful Report

Posted 4 years ago

“Customer service told me to throw the bed away because they will not issue a refund. That is the value this company places on its own products. If you don't like it, just throw it away. That should tell you something. From customer service: "You do not have to ship anything back to us. We cannot offer a refund so please do dispose of the frame yourself." They just ship you a bunch of pieces of beat up, inconsistently measured and damaged wood in many separate packages with no instructions or tools. If you’re a skilled enough carpenter to "assemble" this and already own your own industrial strength drill then you should just go buy some lumber and build a bed yourself, save a thousand bucks. They also offer to pay people for the positive reviews so don't be fooled!”

Helpful Report

Posted 4 years ago

“Bed came when stated , customer service were great when i had to phone and delay my delivery because of decorating , overall good friendly company !!!!”

Helpful Report

Posted 4 years ago

“Horrendous service. Lied about a cancelled assembly, would not offer a refund. Sent me multiple emails telling me to prepare for an assembly and on arrival it was cancelled with zero communication. The multiple emails I received told me to clear my house, buy parking permits. I was discouraged from complaining or escalating and cusomter service was extremely patronising, putting the blame entirely on me, and discouraging me to get a refund. Absolutely do not recommend”

Helpful Report

Posted 4 years ago

“Good solid hand made bed. Nice to get something that easily fits together :)”

Helpful Report

Posted 4 years ago

“Very pleased with our 12 year old son’s new Shoreditch space saver bed. Perfect for his smaller room but with plenty of space for him to grow. Came exactly as ordered and staff helpful with providing colour samples prior to ordering. Easy built - he and his dad did it together in half an hour. His best friend (the dog) is also very happy on it when he is out at school”

Helpful Report

Posted 4 years ago

Getlaidbeds.co.uk is rated 4.4 based on 2,128 reviews