Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.24

4.2 Rating 3,520 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

Write Your review

Tell us how Gettransfer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works great in the Canary Islands! Used several times and no complaints. We will continue to use it! Good cars and polite drivers.”

Helpful Report

Posted 2 years ago

“Both drivers were on time. The cars were in perfect condition. High quality service.”

Helpful Report

Posted 2 years ago

“Easy to use app. Professional driver. Clean and well maintained car. I recommend it to all travelers.”

Helpful Report

Posted 2 years ago

“I quickly found my driver in the crowd. He had a big sign with my name on it. It was a perfect process. Great job guys.”

Helpful Report

Posted 2 years ago

“I had only positive experiences traveling in Portugal. Drivers are punctual, technical support is fast, cars are clean. Great value for money.”

Helpful Report

Posted 2 years ago

“A very useful app for planning long journeys. The last time we drove from Toulouse to Baqueira-Beret in a very comfortable minivan. The local service would have charged twice as much. I will use gettransfer again for sure.”

Helpful Report

Posted 2 years ago

“Good communication. Both drivers arrived early and were nice and polite. I enjoyed safe and comfortable journeys. GetTransfer is reliable and convenient.”

Helpful Report

Posted 2 years ago

“The driver arrived on time and the car was good. However, the driver then got the hotels mixed up which added an extra 20 minutes to the journey. Had to open Google Maps to help.”

Helpful Report

Posted 2 years ago

“The ride from the airport north to the hotel in Los Cristianos was without problem. The driver, Rosa, met me with a sign. She made the ride very comfortable for us. Thank you.”

Helpful Report

Posted 2 years ago

“Both transfers from and to the airport were great. The drivers were polite and neat. Highly recommend.”

Helpful Report

Posted 2 years ago

“In spite of the snowfall, the driver arrived on time, was friendly and courteous. He drove carefully which we appreciated.”

Helpful Report

Posted 2 years ago

“The car smelled like a diaper from the previous passengers. Why didn't the driver spray some air freshener? We drove for 10 minutes with the windows open. Good thing it was relatively warm in Paris.”

Helpful Report

Posted 2 years ago

“When I can't meet my parents at the airport, I book with gettransfer. The drivers are always polite and usually help carry their luggage. That's important for me. Thank you!”

Helpful Report

Posted 2 years ago

“The driver was polite although he did not have a sign with our names on. When there are about 100 drivers waiting it was impossible to find him. Only managed to contact him after connecting to the internet. The ride was comfortable.”

Helpful Report

Posted 2 years ago

“The whole process was very easy and efficient from booking to pick-up. The driver was friendly and professional, the car was comfortable and clean, A+.”

Helpful Report

Posted 2 years ago

“Very reliable service. The driver picked up my parents from Madeira Airport and drove them safely to their hotel.”

Helpful Report

Posted 2 years ago

“DO NOT BOOK WITH THIS COMPANY! I had a horrendous experience, was left stranded at the Miami airport, and tried to get in contact with the company through several of their “service support channels” to find no one to provide me with answers to why my driver never showed up nor he answered me in the chat in the app. DID NOT GET MY MONEY BACK. Suggestion to the company: When you do not fulfill your end of the bargain give the customer their money back, it is only right and ethical. Your reputation as the scammer is growing rapidly.”

Helpful Report

Posted 2 years ago

“Booked a transfer from Malaga airport to my hotel and it was great. The car was comfortable and in excellent condition. I would definitely recommend this website.”

Helpful Report

Posted 2 years ago

“3 of us enjoyed a good transfer from Naples to Salerno. We were also very satisfied with the cost and the quality of the service. I highly recommend GetTransfer!”

Helpful Report

Posted 2 years ago

“Right before the trip, the car I ordered broke down. I was surprised when another driver was waiting for in another car. Only after the trip did I see the notice in the email. All in all ok.”

Helpful Report

Posted 2 years ago

Gettransfer is rated 4.2 based on 3,520 reviews