Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.28

4.3 Rating 3,860 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 6th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I go on vacation with my family, I always book a transfer. The booking procedure is straightforward, with email and text confirmations sent up until the day of departure.”

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Posted 4 years ago

“On a Sunday, I received a response from customer support and there was no significant wait for a transfer. I'm delighted to make a recommendation.”

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Posted 4 years ago

“In terms of Gettransfer, I believe the pricing is appropriate. Drivers maintain their vehicles clean and safe on the inside”

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Posted 4 years ago

“My friend and I were able to save 10 minutes on our typical travel by using Gettransfer. I was ecstatic to be at the theatre on time!”

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Posted 4 years ago

“Great service, good app and professional staff. We have found Gettransfer a very reliable service for our business.”

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Posted 4 years ago

“The software worked nicely in Istanbul and Ankara, where I used it. You se the price for this nice black E-class.”

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Posted 4 years ago

“Blaming it on the pandemic, they withhold the carriers earnings…one-third to be exact. The say they will payout in thirds but if you’re not using the app you get no payout. Well over a year and a half has gone by and I’m still waiting on my money. Just emailed support a week ago to terminate the agreement. Today I get the following response: Dear partner, Notwithstanding the currently unstable epidemiological situation, we are not giving up on our commitment, and currently, we are doing our utmost to transfer the remaining payouts as soon as it is possible. Sincerely yours, GetTransfer.com Team UNACCEPTABLE”

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Posted 4 years ago

“Gettransfer is one of the best transportation services available today, both for customers and drivers.”

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Posted 4 years ago

“I'm a big fan of Gettransfer. Particularly useful for short distances! They are also less expensive than the competition over large distances.”

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Posted 4 years ago

“We got lost at the airport and missed our pickup, but the driver was able to locate us! We were given bottled water to drink. The driver was courteous and assisted us with our luggage.”

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Posted 4 years ago

“We've booked Gettransfer in the airport after landing. This was our first time in Washington and to experience such magnificent service. The driver showed us around downtown.”

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Posted 4 years ago

“Don't EVER use this company, especially during Covid. We had a transfer booked from Heathrow after our return from Cyprus but my wife tested positive for Covid. Understanding and help from this company was ZERO, all they were interested in was quoting their draconian cancellation policy. I don't think that they realise we are in a global pandemic and certainly DON'T CARE ! As we cancelled within 48 hours ( which every client waiting for a Covid test result will miss) we will lose all our money, over 250 pound. PLEASE USE SOMEONE ELSE.”

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Posted 4 years ago

“We had a fantastic trip to Italy! We were overjoyed to be back, and the journey began with a fantastic driver who, in addition to being really punctual, was extremely pleasant to us, and with whom we conversed for the entire 45 minutes. Gettransfer, thank you for the warm welcome!”

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Posted 4 years ago

“I have been using Gettransfer for a few years, and so far, everything is really good. Most drivers care a lot about their ratings and always make sure that the car is clean.”

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Posted 4 years ago

“We had a family outing and a large group of 10 people with children. It was a very essential thing that each child would have his own child seat. We contacted the customer service regarding it and everything was done perfectly, no hassle at all. The minivans were new and clean.”

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Posted 4 years ago

“The Gettransfer app is great. It is extremely useful in getting around Moscow and is a great alternative to using a taxi.”

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Posted 4 years ago

“I used Gettransfer service twice in Paris, France, in 2020. I was given two reasonable quotes within 10 minutes. I highly recommend it.”

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Posted 4 years ago

“The driver was on time and promptly arrived at the hotel. I am certainly using them again on our way back to the airport.”

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Posted 4 years ago

“The GetTransfer application displays information on the driver, the vehicle, and the licence plate, making the entire procedure appear quite safe and secure.”

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Posted 4 years ago

“I use Gettransfer quite frequently when I visit Arab Emirates. I love it so much, the driver always opens the door for me.”

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Posted 4 years ago

Gettransfer is rated 4.3 based on 3,860 reviews