Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.24

4.2 Rating 3,520 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammer company they don’t pay drivers.”

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Posted 1 year ago

“We recently visited Barcelona with some friends and decided to use GetTransfer.com to go from the airport to our hotel. The booking process was very easy and intuitive. We chose a minivan so we could all fit in together and the price was very competitive. Recommend!”

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Posted 1 year ago

“We were four adults and two children travelling from Barcelona airport to our hotel in the city centre. While we were going through customs, the driver texted to say he was already at the airport. Nice and reliable.”

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Posted 1 year ago

“We took a transfer from Fiumicino airport to our hotel. The driver arrived on time and was very talkative, although at the same time he kept his eyes on the road and drove carefully. I would recommend! Thank you!”

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Posted 1 year ago

“The driver met us at Ciampino airport and took us to the hotel in the center of Rome in just 40 mins. Efficient! I'd paid online so no need to find a cashpoint or currency exchange.”

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Posted 1 year ago

“The driver met me in the arrivals area holding a sign with my name on it. The car was clean and comfortable, just as I expected. The whole journey into Milan went without any problems at all.”

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Posted 1 year ago

“The driver arrived on time, in clean car, with a friendly attitude. The transfer was comfortable, the car was air conditioned, especially nice in boiling hot Bangkok. The driver knew the route and there were no delays.”

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Posted 1 year ago

“Booking went smoothly as did payment. Prices are competitive if you compare with other sites, certainly the ones I checked. And definitely cheaper than a cab at the airport. Thanks gettransfer!”

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Posted 1 year ago

“My trip was from the airport to the centre of Paris went smoothly from start to finish. A professional driver, a nice car, and a quick journey. I will use gettransfer again.”

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Posted 1 year ago

“The service was prompt and the price was quite reasonable. Thank you for a carefree trip!”

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Posted 1 year ago

“Excellent communications. The driver was on time nd very friendly. The ride was pleasant and we felt safe. Everything worked out well.”

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Posted 1 year ago

“Hello, we loved the service! Especially the being on time, the friendliness and the courtesy of the drivers. Oh yes, and the prices!!”

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Posted 1 year ago

“Great ride! The driver was very polite and just as professional. The car was clean and comfortable and the music created a nice atmosphere after we said it was fine to have on.”

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Posted 1 year ago

“Booked a minivan, the best option for my teenage kids. They are absolutely thrilled with the trip. Which means I was too ;)”

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Posted 1 year ago

“Everything is fine! Great app! Our second transfer this year with gettransfer and it went absolutely perfectly once again.”

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Posted 1 year ago

“Gettransfer's customer support is commendable. They are available 24/7 and answered all my questions. The driver arrived exactly at the right time. Great car as well.”

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Posted 1 year ago

“Extremly bad experience, they left us in a middle of night in airport with small kids because our flight was delayed 40mins.. Driver sad it is your problem and you need to pay extra 30eur, even though he saw flight information and wasnt in the airport, so we took airport taxi for 23eur and it was much more faster than to wait rude driver, customer service is so dissapointing, no money back, no appology, just 'its our standart rules', what rules? Dont give a s... On your customers? So just dont waste Your money and time using this scam company ;)”

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Posted 1 year ago

“Fixed price paid upfront. No mysterious extra fees added on. The driver was most polite. He put on calm background music which was perfect after a long tiring flight. Will definitely go with Gettransfer again.”

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Posted 1 year ago

“Ordered for elevated Price one week in advance. Driver did Not Show up Not was reachable by phone. As I has to Pay in advance, Now I had to prove the Situation and ask for refund at a Time i was Busy with traveling.”

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Posted 1 year ago

“After a 9 hour flight to New York, I just wanted to flop into a seat and relax. Job done. My driver was waiting and we were on our way to Manhattan before I knew it. Toll roads are included in the price so I didn't have to pay extra. Thanks!”

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Posted 1 year ago

Gettransfer is rated 4.2 based on 3,520 reviews