Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.28

4.3 Rating 3,860 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked a transfer from Limassol airport to the hotel and back without too much trouble”

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Posted 1 year ago

“The best service for orders in different countries! I always use their services, they always help me. I often travel to different countries as a result of work, and constantly need to prepare in advance to move the group, or the delivery of things in different directions, this company helps me to do everything perfectly, thank you!”

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Posted 1 year ago

“We used gettransfer during our company event in Spain for multiple transfers. The booking was simple and fast. Not a single driver failed to show or was even late. Impressed.”

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Posted 1 year ago

“Excellent and clear work in Limassol. There are several options to choose from in terms of price and make of car”

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Posted 1 year ago

“We arrived about 5 minutes ahead of schedule, but the driver was already waiting for us.”

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Posted 1 year ago

“The transfer offered good value for money - on time, nice cars, friendly drivers, completely hassle-free. I would recommend it.”

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Posted 1 year ago

“I use it regularly when traveling around the world. An excellent option for picking me up at the airport. Russian support and they accept Russian cards.”

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Posted 1 year ago

“Two stress-free transfers from the airport and back. The drivers arrived right on time and the vehicles were spacious and comfortable. No complaints at all. Thank you!!”

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Posted 1 year ago

“Absolute SCAM company in China. Will not pay the drivers. So drivers do not pick up.”

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Posted 1 year ago

We kindly ask you to send an email with your inquiry to our finance department at partner@gettransfer.com

Posted 1 year ago

“We ordered a car 3 weeks ago and they sent us today (the day it was booked) that they will need us to pay more because the driver cancelled. Which is not our fault at all, but instead of compensating us we were asked to pay more?! I also asked then for the receipt of the refund so i can track it but they are not replying at all. Absolutely terrible, DO NOT RECOMMEND AT ALL!”

Helpful Report

Posted 1 year ago

Dear Passenger, The support team has already issued refund to your card, please wait for the bank to credit it.

Posted 1 year ago

“Punctual, safe, reliable, comfortable. Good drivers picked us up and dropped us off. Good price-performance ratio. So yes we are satisfied customers!”

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Posted 1 year ago

“Everything was fine, pick up in Antalya airport heading to Manavgat. The return from our hotel to the airport was also very good. Highly recommended.”

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Posted 1 year ago

“Thank you for the quality child seat, it helped us to enjoy a stress-free ride to the villa. Highly recommended.”

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Posted 1 year ago

“Thieves. They don't pay drivers (i'm one of them) - so be prepared you'll be left alone at the airport, just like a small revenge. And you'll get no refund. I'm very surprised they are functioning for several years already and not arested. Somebody please stop them! I wish them burn in hell.”

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Posted 1 year ago

We kindly ask you to send an email with your inquiry to our finance department at partner@gettransfer.com

Posted 1 year ago

“Sorry, they are a scam company. Take the money, changed the drivers details and on arrival at airport they did not show up. Tried repeatedly to contact latest driver who did not answer their phone. Contacted support centre who stated they would look into and come back to me. They didn't. Afterwards they did not answer any calls from myself or travelling partners. I emailed them and after 24hrs got a response that looks a text-book template response, stating apologies and they had instigated a refund. I emailed again asking for them to show they had undertaken this, but off course the trail goes cold and no response received. Regretting not undertaking more thorough reviews of this company. It seems you take a chance booking with these and personally there are far more reliable companies out their who would provide a honest service. Please dont take a chance on this company despite so many favourable reviews below.”

Helpful Report

Posted 1 year ago

Hi there Ann, We’re very sorry to hear about the problems you faced. Please let us know your transfer number — our investigation team will review your transfer and issue a refund if the carrier didn't complete the transfer. Once again, we sincerely apologize for not meeting our usual high standards.

Posted 1 year ago

“It's a scam and a rip off! We booked a driver a month ahead for miami airport pickup to naples florida, it's a two hour drive. GERARDO 75DFGV Jeep Wagoneer accepted the job and was paid. When we arrived he was not in the airport and I could not contact him. We booked another car, paid again and got to our destination. The next day I got a text from GERARDO 75DFGV Jeep Wagoneer saying he only had to wait for "a while" and that he did not have to tell me he was leaving the airport and stranding us. He also text me saying that GET TRANSFER were perfectly happy with this arrangement. We did NOT establish a waiting time. I tried to contact him as soon as we arrived both by text and direct call, no answer. The driver was booked for a TWO HOUR drive but claimed he had to leave because he had another scheduled trip. I think GERARDO 75DFGV Jeep Wagoneer took my money, arrived at the airport picked up another client at the arrivals gate and therefore got a second fare. We entered into a contract with GET TRANSFER and GERARDO 75DFGV Jeep Wagoneer my money was taken and the contract was not completed. I have emailed GET TRANSFER 6 times and been told they need my reservation number (sent twice) . There is just enough contact to keep you thinking something will be resolved, but so far I have not had my money returned! Do not book with this company SCAM.”

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Posted 1 year ago

Dear Passenger, The support team has already issued refund to your card, please wait for the bank to credit it.

Posted 1 year ago

“Dieser Transferservice ist super cool. Die Fahrt war gut – super sauber und der Fahrer war freundlich. Außerdem hatte er ein Aux-Kabel, so dass ich meine Wiedergabelisten nutzen konnte. Absolut zu empfehlen!”

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Posted 1 year ago

“I recommend Gettransfer. The driver arrived exactly on time and the car was really clean. The trip went smoothly all the way.”

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Posted 1 year ago

“App was user-friendly so no problem booking. From the prompt arrival of the driver everything was flawless. Excellent experience!”

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Posted 1 year ago

“Booking was easy and the driver arrived right on schedule. The car was almost new, so we could sit in comfort and enjoy the ride.”

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Posted 1 year ago

Gettransfer is rated 4.3 based on 3,860 reviews