Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,831 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a scam company, famous for not paying their subcontractors. Of course there will be a lot of stranded people, when they don't pay. I can personally say, it's been more than seven months and still no payments, only promises. Avoid, for there is no guarantee, if somebody will meet you.”

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Posted 1 year ago

We kindly ask you to send an email with your inquiry to our finance department at partner@gettransfer.com

Posted 1 year ago

“We travelled as two families with children in Dubai. It was easy to book two cars and both were perfect, with nice drivers who arrived in good time.”

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Posted 1 year ago

“Surprisingly affordable for the level of comfort and efficiency provided. It was a very pleasant experience without breaking the bank.”

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Posted 1 year ago

“Though the service was a bit on the pricier side, but the ease, reliability and comfort made it completely worth it. Excellent for business travelers.”

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Posted 1 year ago

“They have a wide range of high-end cars. The one I selected for my boss was in perfect condition and equipped with premium extras, so everyone was happy!”

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Posted 1 year ago

“I booked a ride within a couple minutes, and the app was easy and user-friendly to use and provided clear information about the fares, feedback, and details.”

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Posted 1 year ago

“Drivers are professional and respectful of personal space. Good prices. Recommended.”

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Posted 1 year ago

“Good driver, clean car. The price was reasonable, especially for such a good level of comfort, convenience and safety. Will certainly use again.”

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Posted 1 year ago

“I felt secure and very well taken care of. The drivers were great, helping me with my luggage and offering local tips. Gettransfer is now my go-to anywhere I travel, especially as it seems to work pretty much everywhere.”

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Posted 1 year ago

“Driver was friendly and professional, the car was clean and comfortable, and the entire experience was stress-free. Highly recommend gettransfer.”

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Posted 1 year ago

“Well maintained cars. The drivers were all friendly and all suggested local spots I would've never found on my own. It turned into an unexpected and cool adventure.”

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Posted 1 year ago

“Our driver didn't speak great English but made a real effort to tell us about the local area. Spotless car. Will book again.”

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Posted 1 year ago

“Gettransfer makes it easy to book a car for my parents. I like the reliability, the convenience and quality.”

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Posted 1 year ago

“GetTransfer has ZERO interest or concern for its customers. It has THREE TIMES abandoned me leaving me with no ride and offered nothing other than an opportunity to pay more than DOUBLE the original cost or get a refund and go figure out a way for me to solve the problems without any help from them what-so-ever. They are unreliable, untrustworthy, incompetent and could not possibly care any less about their customers. If you plan on using GetTransfer in the future, be prepared to spend a lot more money than you originally expect and to scramble to find solutions on your own when their drivers inevitably do not show. They are unprofessional and uncaring and I would recommend finding another service that stands behind its drivers and its service. GetTransfer clearly does not."”

Helpful Report

Posted 1 year ago

Dear John, We’re very sorry to hear about the problems you faced. Please let us know your transfer number — our investigation team will review your transfer and issue a refund if the carrier didn't complete the transfer. Once again, we sincerely apologize for not meeting our usual high standards.

Posted 1 year ago

“Reliable, punctual and nice drivers. Already used the app twice and will use it again next time.”

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Posted 1 year ago

“No problems with my transfer from Fiumicino airport to the center of Rome. The driver, Giorgio, very professional and a lively character!”

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Posted 1 year ago

“5 stars, the driver arrived on time, the car was great, and we arrived at our villa quickly and feeling relaxed.”

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Posted 1 year ago

“I'm new to this applications. Was able to complete and successfully finished my job. Waiting for 7 days for my payment and up to know have not credited yet . I'm so worried because i read reviews of other drivers of not getting paid. I spent thousand for fuel and sleeping inside the car to wait for my client who will leave a day after fetching them from the airport to resort which is 132 kms away. I hope i will receive the payment as this is already long overdue .”

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Posted 1 year ago

“Convenience and comfort. The online booking process was simple, and the service was punctual and courteous.”

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Posted 1 year ago

“In the chaos of planning our wedding, Gettransfer helped make the guest transport easy. Large vehicles and a reliable drivers who all turned up on time. 100% recommend and thank you!”

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Posted 1 year ago

Gettransfer is rated 4.3 based on 3,831 reviews