Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,830 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,830 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't know there were two airports in Istanbul. I wrote to customer support to change the airport I was flying to. Unfortunately that cost more but at least I did not lose money because I was at the wrong place.”

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Posted 2 years ago

“Our car was 10 minutes late but he contacted and warned me in advance. I wrote to customer service because I didn't want the situation to happen again on the return trip. They even gave me a discount.”

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Posted 2 years ago

“I ordered a Mercedes SUV. The only problem was the meeting place, we couldn't find our driver. But we quickly resolved the issue by calling him. Otherwise there were no problems.”

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Posted 2 years ago

“We ordered a car with a child seat but the driver we booked couldn't find it. I contacted customer service and they found another driver with a seat within 25 minutes.”

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Posted 2 years ago

“A good app, I got a lot of offers for my booking. It’s much cheaper than taking a taxi. Booking is easy, you get full info on the car and the driver, etc. A year ago my trip was canceled and I got a refund no issues. They money was there, I’ve used it to pay for a transfer to Istanbul airport.”

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Posted 2 years ago

“I highly recommend gettransfer.com. I had some difficulty booking online and an adviser called me to help straight away.”

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Posted 3 years ago

“Easy company to use and a good price will be using them again 100%. Have used several times. Drivers are polite and quite friendly.”

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Posted 3 years ago

“When there have been hiccups due to the Covid-19 pandemic, gettransfer have always been understanding and helpful.”

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Posted 3 years ago

“They were also very efficient, meeting me at the airport on arrival (plane arrived early) and helping with carrying the luggage. Maybe, I will use them again.”

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Posted 3 years ago

“We've booked gettransfer online. The driver picked us up to take us to the airport. He was early which was ok.”

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Posted 3 years ago

“The driver who collected us was ok. Transfers were on time, comfortable and quick. Maybe I will book them again.”

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Posted 3 years ago

“They said I will get a 25% discount on my winter trip and when I checked out they just gave me 20%.”

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Posted 3 years ago

“I booked a transfer 4 times from airport to city center. It is really good service for reasonable price. I hope to get discount as a frequent customer of Gettransfer for next trip :)”

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Posted 3 years ago

“Giovanni the driver from Get Transfer was very helpful and punctual. We recommend him and the company too”

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Posted 5 years ago

Thank you for sharing your experience with our service!

Posted 5 years ago

“I used the services of GetTransfer last year, when I flew on vacation to Switzerland, and this year we were going to Thailand and on the issue of organizing the transfer, I again turned here. I just went to the company’s website and left a request there for a couple of days, although it’s possible even for a day. When we landed at the airport, our driver and car were already waiting for us, everything was on time. The car is good, it has both air conditioning and a bar with cool drinks, by the way, the cost is very pleasant. I liked everything, we were brought in comfortably. Thank.”

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Posted 5 years ago

Dear Client, Thank you for using our service! We appreciate your feedback.

Posted 5 years ago

Dear Client, Thank you for your review!

Posted 5 years ago

“I used the services of gettransfer when I was in Switzerland. Booked through their application transfer from the airport to the hotel. In General, satisfied with the quality of their service”

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Posted 6 years ago

Dear Client, Thank you very much for your feedback! It is greatly appreciated.

Posted 6 years ago

“When they were going to fly on holiday to Thailand, they were looking for a responsible company to order a transfer from the airport to the hotel there. My husband and I flipped through the entire Internet and settled on GetTransfer, since the reviews about it in the positive key were the most. We did not regret that we chose her. The driver on a beautiful and comfortable car was waiting for us after the plane arrived at the airport. Thank you very much for punctuality, all on time and at a low cost.”

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Posted 6 years ago

Dear Client, Thank you for using our service! We appreciate your feedback.

Posted 6 years ago

“I am very pleased that I applied for the transfer service here, this is not my first appeal. Everything always goes without problems, ranging from the application form on the company's website and to meet us at the airport. At cost everything is fine, the driver is polite and arrives on time. Everyone is happy, save more bo for great service, never fail.”

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Posted 6 years ago

Dear Client, Thank you for using our service! We appreciate your feedback.

Posted 6 years ago

“Пользуюсь услугами этого сервиса впервые. Обслужил меня сервис неплохо и поэтому я решил оставить небольшой отзыв. Пользовался я услугами этой компании когда летел в Москву. Бронировал автомобиль на сайте компании. Сайт сам неплохой, в нем легко разобраться. Указал дату и время прилета в аэропорт Домодедово. Заказанный мной автомобиль прибыл в аэропорт с задержкой в пять минут. Но водитель позвонил мне и оповестил меня о задержке из - за пробок в городе. Автомобиль был чистый, новый. Водитель приятный человек. Помог мне с багажом. Довез он меня до хостела " Винегрет ".”

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Posted 6 years ago

Здравствуйте! Спасибо, что воспользовались нашим сервисом! Мы ценим Ваш отзыв.

Posted 6 years ago

“See Paris dreamed from childhood and recently this dream came true. My wife and I went to France for five days, where we got a lot of pleasant impressions. Booked a hotel, and from the airport to the hotel decided to book a transfer. To do this, contact the service gettransfer, where online were able to book a transfer and pay for it. On arrival we were waiting for a clean car with a polite driver. The car was beautiful, in good technical condition, it was nice to go to our hotel. The trip was satisfied, know how to work well.”

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Posted 6 years ago

Dear Client, Thank you very much for using our service! We appreciate your feedback.

Posted 6 years ago

Gettransfer is rated 4.3 based on 3,830 reviews