Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,831 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both transfers from and to the airport were great. The drivers were polite and neat. Highly recommend.”

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Posted 2 years ago

“In spite of the snowfall, the driver arrived on time, was friendly and courteous. He drove carefully which we appreciated.”

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Posted 2 years ago

“The car smelled like a diaper from the previous passengers. Why didn't the driver spray some air freshener? We drove for 10 minutes with the windows open. Good thing it was relatively warm in Paris.”

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Posted 2 years ago

“When I can't meet my parents at the airport, I book with gettransfer. The drivers are always polite and usually help carry their luggage. That's important for me. Thank you!”

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Posted 2 years ago

“The driver was polite although he did not have a sign with our names on. When there are about 100 drivers waiting it was impossible to find him. Only managed to contact him after connecting to the internet. The ride was comfortable.”

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Posted 2 years ago

“The whole process was very easy and efficient from booking to pick-up. The driver was friendly and professional, the car was comfortable and clean, A+.”

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Posted 2 years ago

“Very reliable service. The driver picked up my parents from Madeira Airport and drove them safely to their hotel.”

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Posted 2 years ago

“DO NOT BOOK WITH THIS COMPANY! I had a horrendous experience, was left stranded at the Miami airport, and tried to get in contact with the company through several of their “service support channels” to find no one to provide me with answers to why my driver never showed up nor he answered me in the chat in the app. DID NOT GET MY MONEY BACK. Suggestion to the company: When you do not fulfill your end of the bargain give the customer their money back, it is only right and ethical. Your reputation as the scammer is growing rapidly.”

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Posted 2 years ago

“Booked a transfer from Malaga airport to my hotel and it was great. The car was comfortable and in excellent condition. I would definitely recommend this website.”

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Posted 2 years ago

“3 of us enjoyed a good transfer from Naples to Salerno. We were also very satisfied with the cost and the quality of the service. I highly recommend GetTransfer!”

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Posted 2 years ago

“Right before the trip, the car I ordered broke down. I was surprised when another driver was waiting for in another car. Only after the trip did I see the notice in the email. All in all ok.”

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Posted 2 years ago

“Very convenient and easy to use. The driver picked me up from the hotel on time in a nice clean car as shown in the app.”

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Posted 2 years ago

“ATENTION TO ALL DRIVER, THEY STOP PAYING!!!! I am a driver and when I start to work they pay me two times smal amount, then I trust them and I work a lot 1 mounth (december), I drive for 2000 eur, and they didnt pay me, they have time to 10.01.2023 for pay, I ask where is my money and they said wait to end of March.”

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Posted 2 years ago

“The app makes it quick and easy to book trips. The driver arrived on time, the car was in good condition. I recommend it!”

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Posted 2 years ago

“We were 4 people going from Paris to Gerardmer. The booking process was quick and easy. The driver arrived on time and was professional. The overall cost of the transfer was good.”

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Posted 2 years ago

“The prices pleasantly surprised me. The driver was helpful, but the car looked small. The second suitcase had to be put on the front seat but overall it was a positive experience thanks.”

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Posted 2 years ago

“Both drivers were friendly and professional. They arrived 15 to 20 minutes early. The prices are competitive. Highly recommend!”

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Posted 2 years ago

“The website was easy to navigate, and I booked the ride quickly. The driver was nice and friendly, the car was clean, the price was reasonable.”

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Posted 2 years ago

“My transfer was cancelled at short notice, gettransfer sent email with apologies, my gettransfer app balance was credited with refund. This is no use to me now. I want the refund bact to my debit card. I am still waiting!”

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Posted 2 years ago

“A transfer from the villa to Venice airport. The driver found is quickly. He helped load our luggage. A nice ending to our vacation.”

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Posted 2 years ago

Gettransfer is rated 4.3 based on 3,831 reviews