Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,831 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

Write Your review

Tell us how Gettransfer made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While we were waiting for our luggage at Genoa Airport the driver wrote a bunch of messages. We had to wait for our bags for 35 minutes, but the driver was rushing us for some reason. On the other hand, he helped load the luggage and drove carefully.”

Helpful Report

Posted 2 years ago

“I worked for this company from end of Jan 23 to middle of Feb 23, the terms of payment was 30 days. They have now changed this to 120 days. This suggests they do not have the funds to pay their creditors. Their review rating is also very low. I would personally be very wary of using this company. All appears fine if the driver (like myself) arrives the problems start when you require a refund. They owe me £1150 and worked hard to earn this money , looking at the reviews this money will not be received anytime soon. Please , please beware.”

Helpful Report

Posted 2 years ago

“Top service. I used went from Istanbul airport to my hotel and back again. Both the drivers were very friendly and punctual.”

Helpful Report

Posted 2 years ago

“I arrived at Fuertuventura airport where my driver was waiting with a sign. He took my luggage and escorted me to his car. There was a fresh newspaper, a charger, and water in the car. The price is a little higher than a regular cab, but the quality is much better.”

Helpful Report

Posted 2 years ago

“Very clean cars. Good and punctual drivers. I usually use uber, but in some cities it is more expensive and Gettransfer offers a very good alternative.”

Helpful Report

Posted 2 years ago

“It was a pleasant service. The drivers were friendly, presentable and helpful. Both cars were spotless. 5 stars.”

Helpful Report

Posted 2 years ago

“I arrived at the airport with my 6-month-old baby but did not see my driver. I had to ask an employee to hold the baby in order to contact the driver. At least the baby seat was in place and in good condition. Expecting an upgrade for the return transfer.”

Helpful Report

Posted 2 years ago

“It only took a minute to book my transfer. I received confirmation directly after to my phone. Pretty good prices. The driver came to pick me up 10 minutes early. The car was clean. Highly recommended.”

Helpful Report

Posted 2 years ago

“Gettransfer app is really easy to use. Booking a journey, making payments, getting confirmation all without any problem.”

Helpful Report

Posted 2 years ago

“Large selection of cars, professional drivers. Prices are affordable. I've booked my return with them too. Absolutely recommended.”

Helpful Report

Posted 2 years ago

“Fast booking and payment process. Before my arrival the driver contacted me by Whatsapp which gave me confidence. The ride was smooth.”

Helpful Report

Posted 2 years ago

“Great drivers and clean new cars. They also have various discounts and promotions, which have helped me save money on a lot of trips. Would highly recommend.”

Helpful Report

Posted 2 years ago

“The driver was very punctual, he arrived 20 minutes early. Great service as promised.”

Helpful Report

Posted 2 years ago

“We have booked many times transfer from Malaga airport to Arroyo de la Miel. Always on time, always a clean car. Driver in a suit and with nameplate. And the lowest price!”

Helpful Report

Posted 2 years ago

“The drivers we had in Lisbon were professional and efficient. They helped is with luggage. In my opinion very good value for money.”

Helpful Report

Posted 2 years ago

“The app was easy to use and there was a good choice of options. After an exhausting flight, I was greeted by my driver Davide. All the anger evaporated during the nice conversation and the very pleasant ride.”

Helpful Report

Posted 2 years ago

“On time, actually even before the agreed time, Spoke English, was very friendly, helpful and a safe driver. Top service, thank you very much!”

Helpful Report

Posted 2 years ago

“Thank you Karina for your help in booking 3 mini-vans for our family trip. I recommend gettransfer to everyone, even if you aren't internet savvy. Excellent service from start to finish.”

Helpful Report

Posted 2 years ago

“Everything worked out, most importantly the baby seat which we had ordered. We would book again without hesitation. Many thanks”

Helpful Report

Posted 2 years ago

“It's easy to book a trip. Confirmation comes straight to your email and phone. BUT you can only make changes by contacting the support service - strange and not so convenient.”

Helpful Report

Posted 2 years ago

Gettransfer is rated 4.3 based on 3,831 reviews