Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.24

4.2 Rating 3,520 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both transfers to and from the resort were very good. Clean modern vehicles friendly drivers all round very good.”

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Posted 2 years ago

“Perfect transfer to and from Rome airport to the cruise port. Lovely air conditioned vehicles and pleasant drivers both ways. Thank you gettransfer.”

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Posted 2 years ago

“We booked a car with car seats for our two children. The car arrived fifteen minutes late with no car seats. The company did not care, did not refund us, or provide a car with car seats. They ignored our messages asking them to fix the problem.”

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Posted 2 years ago

“This site is a total scam! Wish I had read reviews before ever booking with them. I have previously used Gettransfer.com without problems but when I had to cancel a transfer (three days after booking, more than 30 days before the transfer) I discovered how crooked they are. They will never answer the phone, they never answer cancellation emails and on FB, they will just refer you to their email customer service (who will never reply). After two weeks of trying to get in contact with them, I do not think I will ever get my refund. What a mess! And please do not refer me to info @ gettransfer.com ! They never reply!”

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Posted 2 years ago

“We have used gettransfer a couple of time now and have booked them for our next trip too. Have recommended to friends who've had the same experience.”

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Posted 2 years ago

“The car was very clean and comfortable and the driver was very courteous helping us with our bags. The same driver arrived at the hotel on time to take us back to the airport.”

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Posted 2 years ago

“Easy website and booking. All arrived on time in clean vehicles with polite drivers. Will use them again. Very effective, pleasant and affordable. Highly recommended!”

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Posted 2 years ago

“Recommended. I have used gettransfer lots of times for our airport transfer and return. They always pick us up on time, very reliable. No complaints from here!”

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Posted 2 years ago

“We used Gettransfer recently and they performed perfectly. The pricing was reasonable, they were on time, the vehicles were clean and the drivers were pleasant.”

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Posted 2 years ago

“I was really impressed when I called customer service out of hours and was able to speak with a person who answered my questions. Thank you!”

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Posted 2 years ago

“Excellent service and communication. Easy, straightforward booking. Prompt & efficient service. Would definitely use again”

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Posted 2 years ago

“Driver was on time very pleasant and made our arrival at Dubrovnik airport 5*. Would definitely recommend and use again.”

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Posted 2 years ago

“A very Professional Company, even though our flight was delayed the driver took the time to message me that he was there and to advise when we had collected our luggage.”

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Posted 2 years ago

“Perfect as always use every time I go on holiday. Great service, nice drivers, fab price. Easy booking system. Will use again.”

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Posted 2 years ago

“Great service, drivers were so helpful and friendly. Thanks for an easy and faultless experience. I would use this service again.”

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Posted 2 years ago

“Very easy process, the driver was really helpful and I would use the service again. Not expensive at all and worth it for the convenience.”

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Posted 2 years ago

“We have used gettransfer in several resorts. Always on time and courteous, smart, nice cars. Would use again.”

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Posted 2 years ago

“No complaints at all. Great coaches, clean, reliable, on time. Stress free and will use again. Definitely recommend.”

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Posted 2 years ago

“The whole experience was stress free and very enjoyable. I would definitely recommend the app.”

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Posted 2 years ago

“Very polite staff helps you feel confident when booking, we will definitely use again in the future and recommend to family + friends.”

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Posted 2 years ago

Gettransfer is rated 4.2 based on 3,520 reviews