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Gettransfer Reviews

4.3 Rating 3,831 Reviews
83 %
of reviewers recommend Gettransfer
4.3
Based on 3,831 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Gettransfer Reviews
Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025
Dominion
Gettransfer 1 star review on 22nd February 2025
Kostyantyn
Gettransfer 1 star review on 21st January 2025
Christine West
Gettransfer 1 star review on 10th January 2025
Anonymous
Gettransfer 1 star review on 8th November 2024
Rhian
Gettransfer 1 star review on 29th October 2024
Paul
Gettransfer 1 star review on 22nd October 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
There and back transfer simply top, very punctual, the drivers were very friendly and helpful, the vehicles were large and spacious. Thanks!
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Posted 2 years ago
Although we arrived in Lisbon an hour late due to a thunderstorm, we were greeted warmly at the exit and driven safely to our friend's house. All in all, an excellent trip.
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Posted 2 years ago
I now book my transfers only through gattransfer: by far the best value for money, absolutely reliable, flexible rebooking, good vehicles and drivers, easy comminication.
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Posted 2 years ago
I was delayed waiting for my luggage. The driver sent an SMS asking where I was. I was beginning to worry that he would leave without me. Only after the trip I read that the driver is obliged to wait one hour at the airport and that there is no extra charge.
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Posted 2 years ago
They answered my email quickly, and even though we asked for a transfer at the last minute they worked hard to find a solution. The driver was on time and the price was reasonable especially for booking at short notice.
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Posted 2 years ago
Our driver (I think it was Pablo) was waiting for us at the exit of Madrid airport to take us to Granada. Despite being such a long journey he made it very pleasant and very comfortable. Thank you.
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Posted 2 years ago
Very courteous driver and nice car. I received a text message saying he had arrived, so I replied that I was waiting for my luggage. He confirmed he was waiting for me with a sign. Then a very pleasant journey to my destination. Snacks, water and sanitizer were available in the car.
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Posted 2 years ago
My flight was cancelled so I had to take an earlier one. I contacted gettransfer to cancel the original booking and request a new one. Within 10 minutes, customer support confirmed that the same driver would pick me up. I recommend this company 100%.
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Posted 2 years ago
Booked a transfer to Fiumicino airport. The driver was smartly dressed and very punctual and the vehicle was very clean. I left my mobile phone on the seat but he went over and above to return it to me in the airport before boarding which was amazing (thanks!!!). there are simply not enough stars to give for such incredible service.
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Posted 2 years ago
We travelled as a family from Villa De Rose to Palermo airport and everything went very well indeed. Our driver went out of his way to be helpful. He drove us safely and spoke to us in English. Thanks gettransfer.
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Posted 2 years ago
Very satisfied with every aspect of the service. On the way out we were delayed at the airport and the driver waited for us without any problems. On the way back the car arrived even earlier than agreed. Brilliant.
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Posted 2 years ago
I've used GetTransfer on several occasions. I think it's a very good service for a reasonable price! Friendly and competent drivers. Each time, they are on time and at the appointed place.
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Posted 2 years ago
A was able to quickly find and book the perfect transfer in Istanbul. The driver provided a comfortable and safe journey to my hotel. Completely stress-free experience!
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Posted 2 years ago
This company keeps its promises. I received all the details of my booking immediately after payment. Th driver arrived at the agreed time and drove me safely to the airport. Stress-free way to travel.
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Posted 2 years ago
Recommended by friends and we were not dissapointed. Drivers were waiting with signs and offered water. The cars smelled clean. The price was reasonable.
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Posted 2 years ago
Great experience. The booking was very easy and fast. The driver was very friendly. She arrived early. Her driving was perfect. We talked a lot. I didn't notice the time pass by.
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Posted 2 years ago
Pick up at CDG was delayed by traffic. But the driver did call us to inform us of his delay. Not a problem since we were waiting for luggage anyway.
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Posted 2 years ago
Disgraceful service! Paid a fortune for Geneva to Chamonix. Driver turned up and hour late in a small vehicle, not the one booked. Dangerous and uncomfortable journey with an incompetent driver who almost ran out of petrol if I hadn’t interfered. No refund for our return journey and no compensation. Appalling!
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Posted 2 years ago
Terrible service. I changed the date with the driver to which he replied then didn’t turn up on the day and kept the £261. Tried to speak with get transfer customer service who would not take any responsibility or help in any way. I would not recommend anyone to use this company!
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Posted 2 years ago
Company is bankrupt and commits insolvency fraud! Don't book with them if you don't want to lose your money! We are working for them as a local supplier and haven't received any money for completed trips since OCTOBER. They promised payment for the beginning of February, then changed it to mid of March and announced yesterday that there won't be any payments before the end of June. They still take bookings from customers but are not able to pay their suppliers for already completed jobs. THIS IS INSOLVENCY FRAUD and should be prosecuted!!! BE AWARE that there may not be a driver waiting for you on your booked ride, as he/she was also scammed by Get Transfer and did not receive any money. And as you can read in the previous reviews, Get Transfer does not refund YOU either.
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Posted 2 years ago
Gettransfer is rated 4.3 based on 3,831 reviews